Auditorium GmbH Reviews 9,304

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered a pair of Sennheiser HD 800S headphones at a competitive price and paid by direct bank transfer. Received email confirming receipt of payment next morning and package was dispatched using DHL... See more

Company replied

Rated 5 out of 5 stars

I can recommend it with complete confidence. I received my Focal Bathys within a few days, everything exactly as described. I ordered on Monday and they were already with me in Ireland by Wednesday. A... See more

Company replied

Rated 5 out of 5 stars

Shipped the next day after ordering, via express courier at no cost. They have real-time stock status, so you can rest assured about availability when placing an order. Products come double-boxed for... See more

Company replied

Rated 5 out of 5 stars

Very reliable shop, excellent experience. I purchased a new CD player that wasn't immediately available. Shipping took a bit longer, but that wasn't their fault, rather the manufacturer's, which dela... See more

Company replied

Company details

  1. Hi-fi shop

Written by the company

Die Geschichte des Auditorium begann vor über 40 Jahren im westfälischen Hamm, mittlerweile sind die leidenschaftlichen Spezialisten für anspruchsvolle Bild- und Ton-Lösungen zudem mit hochwertigen Geschäften in Münster und Hamburg vertreten. In allen drei Standorten stehen kompetente Beratung und individuelle Lösungen für das bestmögliche Erleben von Musik und Film im Vordergrund. Aus diesem Grunde finden sich nur ausgewählte Marken aus den Bereichen Hifi, Heimkino, Lautsprecher, Kopfhörer, Vinyl und Medienintegration im Auditorium. Eine weitere Spezialität des Auditorium ist die handwerklich ausgereifte, ästhetisch ansprechende und einfach zu bedienende Integration von Unterhaltungs- und Medientechnik in Privathaushalten und Firmen. Darüber hinaus lässt der Auditorium Onlineshop die Herzen von Hifi- und Heimkino-Enthusiasten weltweit höher schlagen.

Unser Service

kostenloser Versand und Finanzierung vom Fachhändler

Wir sind nicht nur ein Onlineshop - wir sind Fachhändler und bieten Ihnen Service und Beratung. Ab einem Bestellwert von 99 € versenden wir innerhalb Deutschlands kostenlos.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Paul Novak,
Thank you for the great review !
We are really glad that you enjoyed the delivery and the good packaging of your order.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

New sound system for my vintage vinyl.

Great products, great service and very efficient
delivery and excellent packaging. I am very happy.

18 February 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear geoffrey halpin,
Thank you for your positive feedback and for taking the time to share your experience with us!
It is much appreciated.
We are really glad that you enjoyed al the aspects of your order in our online shop.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Danke

Hervorragender Service, Lieferung und Kommunikation

12 February 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Hallo Adam Walder,
herzlichen Dank für Ihre positive Bewertung.
Es freut uns sehr, dass Sie mit unserem guten Service, der Lieferung sowie der Kommunikation zufrieden sind.

Wir hoffen, Sie bald wieder als Kunde im Auditorium Onlineshop begrüßen zu dürfen.

Ihr Auditorium Team

Rated 5 out of 5 stars

Fantastic delivery

17 February 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Henrik L,
Thank you very much for your kind feedback!
We're thrilled you had a great experience.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Satisfied

No problem. Trusted. Satisfied

5 February 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Radim,
Thank you so much for your kind review!
We're thrilled you had a great experience.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Good customer service

Good customer service, fast delivery,good quality for the price, happy with my purchase. I highly recommend the shop.

10 February 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear customer,
Thank you for your positive feedback and for taking the time to share your experience with us!
We are really glad that you enjoyed the fast delivery and the good quality of the product.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

It was quick and easy

3 February 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear rolf,
Thank you so much for your kind review!
We're thrilled you had a great experience.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

I'm very happy with my purchase

I'm very happy with my purchase. The sound is excellent and the quality is high. Our cooperation with you has also been successful. I can recommend your shop.

3 February 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Bogdan,
Thank you for your positive feedback and for taking the time to share your experience with us!
We are really glad that you are happy with your purchase in our online shop.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

The experience was great!

The experience was great! Product arrived in time and very satisfied. Packaging was top,(and really appreciated the surprise! Thank you!)

26 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Roland Rupp,
Thank you so much for your kind review!
We're thrilled you had a great experience and you appreciated the product and the good packaging.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Audiophile's heaven

I really appreciate Auditorium's extensive product assortment and the fast delivery provided via DHL Express.

3 February 2026
Unprompted review
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Kivan Noldor,
Thank you for your positive feedback and for taking the time to share your experience with us!
It is much appreciated.
We are really glad that you enjoyed the extensive product assortment and the fast delivery.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Great customer service and fast delivery

Great customer service and fast delivery

26 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Peter Faraoanu,
Thank you for the great review!
We are really glad that you enjoyed our great customer service and the fast delivery of your order.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Ignacio Gálvez Escalera,
Thank you for your positive feedback!
We are really glad that you enjoyed our great service and the quick delivery.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Eric Fiszelson,
Thank you so much for your kind review!
We're thrilled you had a great experience.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Best ever

Best ever
Hire recommended

2 February 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear dawid paqweloszek,
Thank you for the 5 star rating.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Great service

Rapid and quick service. Bought from Sweden all worked really well. Even packed it on i Saturday!

31 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Thomas,
Thank you for your positive feedback and for taking the time to share your experience with us!
We are really glad that you enjoyed our quick service.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Great communication

Great communication from the start of the order, fast delivery especially to Ireland, would have no hesitation in using this company again, thank you for everything and the popcorn was a nice little touch.

30 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Declan Bolger,
Thank you for your positive feedback and for taking the time to share your experience with us!
It is much appreciated.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Very good online shop and

Very good online shop and, above all, very serious

23 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Alberto Marchelli,
Thank you so much for your kind review!
We're thrilled you had a great experience.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Fast delivery and a good price

Fast delivery and a good price. So far very happy with speaker , which was a replacement for one I have had for 5 years.

I will use auditorium again.

30 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Nigel,
Thank you for your positive feedback and for taking the time to share your experience with us!
We are really glad that you enjoyed the fast delivery and our good price.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Amazing

Amazing! Fast shipping, great price. Tasty popcorn included in the package as well, thank you so much

29 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Sunil Nayar,
Thank you for your positive feedback and for taking the time to share your experience with us!
We are really glad that you enjoyed the fast shipping and our great price.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Fast and professional, highly recommend!

Fast and professional response to all of my questions. Extremely fast shipping.

All in all wonderful experience!

27 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Tomislav Kranjcic,
Thank you so much for your kind review!
We are really glad that you enjoyed the fast shipping and our fast and professional customer service.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

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