Auditorium GmbH Reviews 9,304

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Ordered a pair of Sennheiser HD 800S headphones at a competitive price and paid by direct bank transfer. Received email confirming receipt of payment next morning and package was dispatched using DHL... See more

Company replied

Rated 5 out of 5 stars

I can recommend it with complete confidence. I received my Focal Bathys within a few days, everything exactly as described. I ordered on Monday and they were already with me in Ireland by Wednesday. A... See more

Company replied

Rated 5 out of 5 stars

Shipped the next day after ordering, via express courier at no cost. They have real-time stock status, so you can rest assured about availability when placing an order. Products come double-boxed for... See more

Company replied

Rated 5 out of 5 stars

Very reliable shop, excellent experience. I purchased a new CD player that wasn't immediately available. Shipping took a bit longer, but that wasn't their fault, rather the manufacturer's, which dela... See more

Company replied

Company details

  1. Hi-fi shop

Written by the company

Die Geschichte des Auditorium begann vor über 40 Jahren im westfälischen Hamm, mittlerweile sind die leidenschaftlichen Spezialisten für anspruchsvolle Bild- und Ton-Lösungen zudem mit hochwertigen Geschäften in Münster und Hamburg vertreten. In allen drei Standorten stehen kompetente Beratung und individuelle Lösungen für das bestmögliche Erleben von Musik und Film im Vordergrund. Aus diesem Grunde finden sich nur ausgewählte Marken aus den Bereichen Hifi, Heimkino, Lautsprecher, Kopfhörer, Vinyl und Medienintegration im Auditorium. Eine weitere Spezialität des Auditorium ist die handwerklich ausgereifte, ästhetisch ansprechende und einfach zu bedienende Integration von Unterhaltungs- und Medientechnik in Privathaushalten und Firmen. Darüber hinaus lässt der Auditorium Onlineshop die Herzen von Hifi- und Heimkino-Enthusiasten weltweit höher schlagen.

Unser Service

kostenloser Versand und Finanzierung vom Fachhändler

Wir sind nicht nur ein Onlineshop - wir sind Fachhändler und bieten Ihnen Service und Beratung. Ab einem Bestellwert von 99 € versenden wir innerhalb Deutschlands kostenlos.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Shipped the next day after ordering

Shipped the next day after ordering, via express courier at no cost. They have real-time stock status, so you can rest assured about availability when placing an order. Products come double-boxed for protection. Super reliable, they are my go-to store for shopping online for hi-fi.

20 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Bogdan,
Thank you for your positive feedback and for taking the time to share your experience with us!
It is much appreciated.
We are really glad that you enjoyed the fast delivery and our good service.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Impressive delivery

Not only did I get the product I purchased, but also gotten a pack of sweet popcorn and a catalogue of many other audio devices, this is so nice and cool😭

13 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Viktor Aleksejev,
Thank you for your positive feedback and for taking the time to share your experience with us!
It is much appreciated.
We are really glad that you enjoyed the new product and our catalogue.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Excellent service.

16 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Patrick McGinley,
Thank you so much for your kind review!
We're thrilled you had a great experience.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Everything from Auditorium was great

Everything from Auditorium was great - the service, the quirky emails and the dispatch. Unfortunately the clowns in the Irish postal service have been sitting on the delivery for a number of days with no updates. Looking forward to finally receiving it!

19 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Conor,
Thank you so much for your kind review!
We're thrilled you had a great experience.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Does what it says on the tin

Does what it says on the tin! Great product, shipped quickly well packed with surprise packet of treats!!

17 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Mark Gorman,
Thank you very much for your kind feedback!
We're thrilled you had a great experience.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear thomsen,
Thank you for your positive feedback and for taking the time to share your experience with us!
It is much appreciated.
We are really glad that you enjoyed the fast delivery of your order.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Great shop !Top quality product for…

Great shop !Top quality product for exellent costs!Thanks

14 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Paulius Virbickas,
Thank you so much for your kind review!
We're thrilled you had a great experience.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 4 out of 5 stars

Quality company, good prices & communication

Good price, great communication. Just a bit of a problem with the delivery courier (DHL) who did not deliver the package to our house and falsely claimed that they did. Hence 4 stars instead of 5.

6 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Hallo Mike Shuttleworth,
Thank you very much for your honest and positive feedback!
We’re pleased to hear that you were satisfied with the price and our communication.
We’re sorry to learn about the issue with the delivery courier — unfortunately, this is outside of our direct control.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Guys from support are professionals

Guys from support are professionals, we discussed the appropriate solution for my needs. There were issues with the availability of the goods (Wiim HW), the shop shared transparently all the information. Thank you!

17 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Richard Švec,
Thank you very much for your feedback!
We’re glad to hear that our support team was able to help you find the right solution for your needs and that you appreciated our transparent communication.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Excellent service and great quality

Excellent service and great quality

10 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Tim. B,
Thank you so much for your kind review!
We're thrilled you had a great experience and you enjoyed our service and quality!

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

The product was as described

The product was as described, and contact with the store was very easy. Despite some delays (the manufacturer's fault, not the store's), everything went smoothly, and the amplifier is now working at its destination.

8 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Adam Panek,
Thank you for your positive feedback and for taking the time to share your experience with us!
We are really glad that you enjoyed your experience in our online shop!

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Fantastic support and service

I ordered Melomania P100 SE from Auditorium. The purchase was fuss free and when I contacted the customer service with enquiries, I was responded to within a day's time. The headphones were shipped on the day of payment receipt and I received the shipment in a matter of days (slight delay due to the winter weather). They included a packet of caramel popcorn in the shipment which was a pleasant surprise. The headphones are in pristine condition, packed carefully and function perfectly. Auditorium is a trustworthy dealership - I highly recommend them.

6 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Thiviya Nair,
Thank you very much for your positive feedback!
We’re delighted to hear that you had a great experience with us!

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

2 days delivery to DK and everything OK!

2 days delivery to DK and everything OK!

6 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Gert,
Thank you very much for your feedback!
We’re glad to hear that the delivery to Denmark was fast and everything arrived in perfect order.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Nice experience

All very professional, good selection of quality gear. Item purchased arrived in reasonable time and in good order. I especially liked the physical brochure that came with product. No issues here.

7 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Michael Gallagher,
Thank you very much for your kind feedback!
We’re delighted to hear that you found everything professional, appreciated our selection of quality gear, and that your order arrived in good condition and within a reasonable time.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Strongly recommended store

HIFI product bought online. Best price found in EU and very fast delivery to Italy. Excellent experience.

5 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Marcello,
Thank you very much for your feedback!
We’re delighted that you found in our shop the best price in the EU and that the delivery to Italy was very fast.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Amazing website with great selection…

Amazing website with great selection and even better prices. Quick delivery and product was packed with care. Couldn't recomend more.

6 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Dace Pluģe,
Thank you very much for your kind feedback!
We’re delighted that you enjoyed our website, product selection, competitive prices, and careful packaging.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Nice price, great service

Nice price, great service, good communication! Thanks 👍

29 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Philippe RG,
Thank you very much for your feedback!
We’re delighted that you were satisfied with the price, service, and communication.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Tommy,
Thank you very much for your feedback!
We’re delighted that you found the delivery fast and friendly.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Fast delivery to a different country in…

Fast delivery to a different country in a high season before Christmas/New Year. Easy payment system.

23 December 2025
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Aliaksandr Makavitski,
Thank you very much for your positive feedback!
We’re delighted to hear that your order was delivered quickly and that you found the payment process easy.
Thank you for your trust!

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Fantastic experience

Quick response , great service , fast delivery.

2 January 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Dennis Skov,
Thank you very much for your kind feedback!
We’re delighted that you were satisfied with our quick response, great service, and fast delivery.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

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