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auditsoft.co Reviews 204

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the software's user-friendliness, finding it easy to navigate and complete tasks. Many appreciate how organized and logical the system is, making the audit process feel manageable and saving significant time compared to manual methods. The clear scoring, validation requirements, and built-in checks are frequently praised for their effectiveness. However, some customers expressed minor frustrations, such as the inability to use Apple MacBooks for the audit process, requiring extra effort to transfer files. A few also found the single box for interview answers inconvenient, preferring separate fields for each interviewee to avoid confusion and accidental data deletion.

What people talk about most

User experience

People report positive experiences with user experience, finding the system user-friendly, organized, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very organized and easy mange, access and deal with application It made our job as Auditor easier and less hassels Thank you

Company replied

Rated 5 out of 5 stars

VERY USER FRIENDLY. TRAINING PROVIDED COVERS EVERYTHING. FIRST TIME AUDITS ARE DAUNTING, SUBSEQUENT ONES BECOME EASIER AS WE TRUST THE SYSTEM

Company replied

Rated 5 out of 5 stars

The audit software is very easy to follow and complete. Makes it very easy to navigate. One recommendation would be in sections such as the executive summary, would there be a way to check complete. A... See more

Company replied

Rated 5 out of 5 stars

Using AuditSoft for my qualification audit was a really smooth experience. The layout made it easy to follow each step, and the green checkmarks helped me keep track of what was completed. I liked tha... See more

Company replied


Company details

  1. Software company

Written by the company

AuditSoft is Canada’s most widely used software for occupational health and safety (OHS) auditing. Over 20 Associations and Certifying Bodies use AuditSoft to facilitate reliable audits and actionable insights. The AuditSoft audit software supports a range of OHS protocols – including COR, SECOR, ISO, Workplace Psychological Health and Safety, and more. Each year, over 6,500 audits are completed using AuditSoft, driving safer workplaces across North America.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

204 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Audit Soft is an excellent tool for…

Audit Soft is an excellent tool for building an audit. It is organized, logical and simple to use.

2 June 2025
Unprompted review
auditsoft.co logo

Reply from auditsoft.co

Thank you for the review, Nick! We're glad you had a good experience completing your audit using AuditSoft.

Rated 5 out of 5 stars

Prefer Over Email!

This made submission easy and efficient!

30 April 2025
Unprompted review
auditsoft.co logo

Reply from auditsoft.co

Hi Jessica, we're so happy you were able to submit your audit easily! Thanks for the great feedback.

Rated 5 out of 5 stars

IT WAS A GOOD APP

IT WAS A GOOD APP, EASY TO USE . IT HELP ME A LOT TO FOLLOW THE STEPS CORRECTLY

10 March 2025
Unprompted review
auditsoft.co logo

Reply from auditsoft.co

Excellent - we're happy you've had a great experience using AuditSoft! We hope to see you in our software again.

Rated 5 out of 5 stars

Sets you up to succeed.

Well structured, comprehensive system that sets you up to succeed.

28 February 2025
Unprompted review
auditsoft.co logo

Reply from auditsoft.co

Thanks for the review, Lynn! We're excited to have you as a valued customer.

Rated 5 out of 5 stars

The software was easy to navigate…

The software was easy to navigate through and helpful that it saves documents to use for other elements that would require to use the same documents as evidence.

14 February 2025
Unprompted review
auditsoft.co logo

Reply from auditsoft.co

Hi Valentina, thank you for the review! We're lucky to have you as a valued client.

Rated 5 out of 5 stars

First time doing a Audit

First time doing a Audit, was very easy to use.

12 February 2025
Unprompted review
auditsoft.co logo

Reply from auditsoft.co

Hey Leanna, we're glad you found AuditSoft easy to use. Thanks for your review!

Rated 4 out of 5 stars

Audisoft itself is helpful as an audit…

Audisoft itself is helpful as an audit tool. However, the tool can get somewhat confusing due to its complexity. I am glad the Safety Driven team is providing close support to internal auditors.

29 November 2024
Unprompted review
auditsoft.co logo

Reply from auditsoft.co

Hi Douglas, thanks for the review! We're glad that you find AuditSoft & the SafetyDriven team helpful. Please don't hesitate to reach out to us anytime you need support. Thanks for being a valued AuditSoft user.

Rated 4 out of 5 stars

Loving AuditSoft!

I am an internal auditor and I have done audits with pen and paper. I LOOOVE LOVE this software. Well laid out and you can see the outcomes and easily understand where you need to beef up your safety program.

26 June 2024
Unprompted review
Rated 5 out of 5 stars

These guys ROCK!

These guys ROCK!
Okay so as much as I complain about the cost of the AuditSoft license I want to point out that the software tool itself is pretty easy to us but the support team simply ROCK! Best ever support I have gotten from any software or communication company....and yes I mean you guys at Bell and Shaw. These guys are great. Highly recommended.....but the software is still priced a bit high......just saying.

26 March 2024
Unprompted review
auditsoft.co logo

Reply from auditsoft.co

Hey Christian, thanks for the review. We're glad you've had an excellent experience. We'd like to make it better for you - if you'd be willing to spare 5 minutes, reach out to us at customer@auditsoft.co and we'll do our best. :)

Rated 5 out of 5 stars

Quick response - Interview Numbers Error

Quick response, assisted me in making required error corrections, confirm number of interviewed WSH Committee Representatives interviewed thus far by adding total number of WSH Committee members planned to be interviewed i.e.: 4 therefore 2 of my committee members have been interviewed. Thanks for helping me clean this error/orange messaging up.

11 March 2024
Unprompted review
auditsoft.co logo

Reply from auditsoft.co

Thanks for the feedback! We are always glad to help our users and happy to hear that your challenge was resolved. Thanks for being a valued user.

Rated 5 out of 5 stars

Swift response

Swift response, issue explained, I fixed, submission sent off. Requested assistance at 12:47p, all fixed by 1:23p. Phew!

2 February 2024
Unprompted review
Rated 2 out of 5 stars

Guidance should match AASP checklist

uploads caused some grief, i had to start a service ticket.
AASP has developed a checklist to supplement the audit tool. The list is what the reviewer is looking for. Ditch the list or put it into the software. There are inconsistecies. Also, the guidance should be specific to what the reviewer desires. I write to the guidance and get called out by the reviewer, it should align.

29 November 2023
Rated 5 out of 5 stars

File License Issue Quickly Resolved.

No phone support listed on company website (boo), but a quick google search showed a support number in Lethbridge, Alberta. A quick phone call and sending in our companies .asa file resulted in the issue being quickly resolved (within 10 minutes) with a callback. Thanks!

29 November 2023
Unprompted review
auditsoft.co logo

Reply from auditsoft.co

Hi Jay,

Thanks for the review and feedback! We've updated our website to include our phone number in a few new places now so it should be more accessible. We're happy to support you & hope your audit went smoothly.

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