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Aumille Reviews 240

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TrustScore 2.5 out of 5

2.6

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers reported significant issues with their orders, frequently experiencing very long delivery times and, in some cases, never receiving their items despite payment and confirmation. Reviewers also consistently highlighted a lack of communication from customer support, with emails and messages often going unanswered, making it difficult to resolve problems or get updates on their purchases. However, some people were satisfied with the quality of the products, describing them as amazing, high-quality, and made from soft, rich materials. Conversely, a small portion of people felt that the product quality was not as advertised, with items showing wear quickly or not matching descriptions. Delivery service also received mixed feedback, with some customers experiencing fast shipping while others faced considerable delays and unusual delivery times.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers praise the high quality, nice materials,... See more

Order

Customers consistently express dissatisfaction with their orders. Many reviewers report significant delays,... See more

Response time

Clients share negative opinions on response time, with many reviewers reporting a complete lack of response... See more

Delivery service

People report ambiguous experiences with delivery service. While some customers praise fast shipping, with... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of materials,... See more

Based on these reviews

Rated 3 out of 5 stars

Delivery times are very long. Customer support does not respond. I finally received the product after almost a month. All in all, however, it was not a very positive experience with this shop. Die... See more

Company replied

Rated 2 out of 5 stars

I placed my order (#13229) on September 20, but I haven’t received any shipping confirmation or tracking number yet. I’ve sent an email to your support but didn’t get any reply. Also, I noticed... See more

Rated 2 out of 5 stars

I ordered 21 september my order would get shipped end september we are 13 october and i still did not get any shipping information, i had sent an email it just got ignored.. I hope this problem ca... See more

Company replied

Rated 2 out of 5 stars

I order a hooded cardigan 3 months ago with high expectations because the branding was done really well. i just received it last wednesday, quality is amazing but it was just a little too tight en the... See more

Company details

Written by the company

Aumille is a luxury fashion brand founded in 2024, dedicated to redefining high-end fashion with an emphasis on elegance, precision, and timeless style.

Contact info

2.6

Poor

TrustScore 2.5 out of 5

240 reviews

5-star
4-star
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1-star

Replied to 19% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

i ordered a hoodie 2 weeks ago havent…

i ordered a hoodie 2 weeks ago havent gotten anything yet..

3 September 2025
Unprompted review
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Reply from Aumille

Hi, please read the item description to know when the pre order will be shipped. Thank you for your patience.

Rated 5 out of 5 stars

Excellent hoodie and top-notch service

I kupiłem the Navy Zipper hoodie and I couldn’t be happier. The quality of the material is outstanding, it feels very comfortable and looks amazing. The shipping was extremely fast, and the whole ordering process was smooth and easy. Customer service was also excellent – quick responses and very professional. I will definitely come back for more purchases!

20 August 2025
Unprompted review
Rated 2 out of 5 stars

Return request fails

I ordered a Navy Girl Cardigan, and received it nice on time. But the size is a bit too small. When applying for a return and wanted to order a size bigger, no answer on mail or return request. It's been more then a week now. Very strange they don't answer.

5 July 2025
Unprompted review
Rated 2 out of 5 stars

I order a hooded cardigan 3 months ago…

I order a hooded cardigan 3 months ago with high expectations because the branding was done really well. i just received it last wednesday, quality is amazing but it was just a little too tight en the colour does not fit me. i want to return it but i still havent gotten an answer on how i should return it. i already sent 2 emails and a DM and still havent got an answer. i really would appreciate contact and maybe my review will turn out better.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

The product I bought (grey cardigan) is…

The product I bought (grey cardigan) is insanely good, first of all the quality is extremely good, secondly the design is just perfect. And aumille always answers fast and simple. I definitely recommend buying from them

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Grey cardigan ☑️

I had ordered a grey cardigan, and it fits perfectly. Just long enough and it sits nicely around your waist. Beautiful color and also nice quality. I am definitely satisfied with it! The only point is that I would like it better if the back was also padded, so the front is the same. For the rest really top, quick responses on dm and also 1 week shipping which is also on the site. ❤️❤️❤️

11 June 2025
Unprompted review
Rated 3 out of 5 stars

Vague

I ordered a cardigan past saturday. On the website of aumille it is writen that orders are processed within 1-3 working days and that you get a notification when it is being shipped but I still have not received any notification. I sent a mail to aumille about this 2 days ago but still have not got any answer.

16 May 2025
Unprompted review
Aumille logo

Reply from Aumille

Dear Mats,

Thank you for reaching out, and I sincerely apologize for any inconvenience caused by the delay in shipping your order.

Please note that the item you purchased is a pre-order item, which was clearly stated in the product description. Pre-orders typically require 1–2 weeks for processing before shipment, and your order is currently within that expected timeframe.

That said, I completely understand how important timely delivery is, and I appreciate your patience. We’re doing everything we can to ensure your order ships as soon as possible.

Thank you again for your understanding. If you have any further questions or concerns, please don’t hesitate to reach out.

Best regards,
Aumille

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