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Auniva Reviews 

1,663
•
TrustScore 4.5 out of 5

4.5

Vitamin & Supplements Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 1,626 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and outstanding support team for their prompt, professional responses. People deeply appreciate how quickly representatives address questions, manage subscription details, and resolve various account issues with genuine kindness and patience. Some reviewers were not happy with unexpected recurring charges, noting major difficulties when trying to cancel automated subscriptions. A few other people also felt that receiving incorrect items was very frustrating, and mentioned getting poor answers or unhelpful replies from support. Some consumers also expressed frustration over unwanted bottles arriving despite explicit requests to pause shipments.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with several customers praising the great quality and... See more

Response time

People report positive experiences with response time, frequently highlighting prompt and immediate... See more

Order

Customers consistently note ambiguous experiences with order processes, as many reviewers report frustration... See more

Staff

Customers had positive experiences with staff, frequently expressing deep appreciation for the compassionate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a subscription with this company and on my second order they sent me the wrong product. I contacted them and was totally blown away with their prompt response to this matter. They were very help... See more

Rated 5 out of 5 stars

I’m new to this company, I inquired about canceling & they were very understanding. Being retired & on a fixed income there isn’t a lot of extra cash available. If it works for me I will definitely pu... See more

Rated 5 out of 5 stars

Even though my first package arrived empty, the company made things right by sending two replacements, which I received yesterday. They apologized for the wait and followed up to make sure everything... See more

Rated 5 out of 5 stars

They immediatley acknowledged my concern, and gave me a instant refund. I had the data to secure my issue, and they gave me No delay or questions regarding it. If you ever find yourself in need of som... See more

Company details

  1. Vitamin & Supplements Shop

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(1,663)

1,657 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

This company falsely advertises a…

This company falsely advertises a confusing 3 pack on ebay with a drop screen . This is confusing and is false advertising . They sent me 1 bottle instead of 3 even after I said I would pay the difference to get 2:,more. I also expressed that I plan to reorder the rest and f my life. They did not help me and gave me some canned response saying not to give them a bad review. Terrible customer service, deceptive advertising and I will never order from them again

16 October 2026
Unprompted review
Auniva logo

Reply from Auniva

Hi James,

Thank you for taking the time to share this.

We’d like to note that Auniva doesn’t sell on eBay, so we didn’t create or manage any listing you may have seen there, and we can’t speak to how it was presented.

Our products are available directly at auniva.co, so you can be sure you're getting exactly what you ordered.

We also couldn’t find an order matching the details in the review, which suggests your purchase may have come through an unofficial channel.

We’d still genuinely like to help, so please email us at help@auniva.co, and our team will look into it and do what we can.

Rated 5 out of 5 stars

Outstanding Customer Service

I had a subscription with this company and on my second order they sent me the wrong product. I contacted them and was totally blown away with their prompt response to this matter. They were very helpful and apologetic for their mistake. They not only are sending the correct product but allowed me to keep the incorrect product at no charge. Fabulous outcome, thank you Sarah for your amazing help, I very much appreciate you 🙏

18 October 2026
Unprompted review
Rated 5 out of 5 stars

Responsible company

Addressed my problem immediately and offered refund for my unexpected expenses . I would highly recommend the company . Also the product is great and it is working. Thank you !!!

15 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Being a new user of the products, I wanted to be sure I was using the correct amount of water when taking both amla and pomegranate capsules at the same time. Customer support responded within 24 hours with a precise response to my question. I am totally thrilled with that quick response! It was precisely what I needed. Thank you.

15 October 2026
Unprompted review

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