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Auree Jewellery Reviews 

2,134
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the gorgeous jewelry quality, stunning gift packaging, and exceptionally prompt delivery service across various locations. Consumers also express deep satisfaction with the helpful support team and the smooth, highly user-friendly online ordering process. Many buyers frequently mention how wonderful the items look when worn and appreciate the personal touches included. Some people were dissatisfied with product sizing, mentioning that specific bracelets or rings felt a bit too tight or smaller than expected upon arrival. Some reviewers also noted experiences involving product exchanges or selecting alternative designs when initial choices required minor adjustments.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the gorgeous styles and great... See more

Quality

Users describe satisfaction with product quality, highlighting that items are beautifully made, durable, and... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and efficient arrival times.... See more

Service

Reviewers highlight positive aspects of service, expressing overall satisfaction with the efficient and... See more

Order

Clients share positive opinions on order, highlighting an efficient online process and fast delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... See more

Company replied

Rated 5 out of 5 stars

What an amazing company. I ordered a fingerprint pendant for my partner after our son was born two years ago. His fingerprint wasn’t fully developed at the time so they sent the pendant with letter en... See more

Company replied

Rated 5 out of 5 stars

The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... See more

Rated 5 out of 5 stars

Bought two pairs of stud earring - lapis and turquoise, seem solid and durable v nice on but early days yet, hope the backs don’t become loose. Order despatched v quickly



Company details

  1. #34 of 285 best companies in Jewellery shop
  2. #11 of 274 best companies in Fashion accessories shop
  3. #14 of 110 best companies in Jeweller
  4. #11 of 89 best companies in Jewellery Designer
  5. #5 of 26 best companies in Jewellery Engraver
  6. #2 of 5 best companies in Wholesale Jeweller

About Auree Jewellery

Written by the company

Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.

All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.

At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.

You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.

All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.

To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).

If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.

Free Five Year Guarantee

We are confident of our quality

We are proud to offer a free five year guarantee for all our customers. We want you to wear your jewellery every day. Our pieces should be the perfect partner; built to deal with the daily grind and travel through life with you. We use premium materials chosen to be beautiful and resilient, to ensure they are made to last. We stand by our quality promise, which is why every piece of Auree Jewellery is guaranteed for five years from the date of purchase. If our design lets you down, the gold vermeil plating needs a little pick-me-up or something completely unexpected happens to your jewellery we will fix or replace it completely free of charge. Even if your jewellery was bought as a gift, or purchased from one of our lovely stockists. We’ve got you covered, no questions asked, and that’s our promise to you. See more details on our FAQ page.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.9

All reviews

(2,134)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

There are so many gorgeous pieces to…

There are so many gorgeous pieces to choose from which made it particularly hard to settle on the perfect gift for a good friend. I’m sure she is going to love it! Gift was delivered within a couple of days straight to the recipient and delivery notices were emailed out once dispatched and received which was very welcome as I live outside of the UK. I would definitely purchase from Auree again.

3 December 2024
Rated 5 out of 5 stars

A1 company

A lovely, uncluttered site, ordering is easy and whatever it is you ordered arrives almost overnight.
Super company - so many thanks
x

27 November 2024
Rated 5 out of 5 stars

Quality and Value

The two most important features are quality and price. I hav six granddaughters who all love jewellery but obviously price is a big factor. All the pieces I have bought have given a lot of pleasure.
I shall go on shopping with Auree

25 November 2024
Rated 5 out of 5 stars

Stunning jewellery excellent customer service

The whole experience was brilliant. The jewellery is classy and expensive looking. I get so many compliments. I go to bed looking forward to putting my jewellery back on in the morning. I cannot believe I have only just discovered Auree- I needed Auree years ago!! Thank you xxx

18 November 2024
Rated 5 out of 5 stars

A very efficient service

A very efficient service. Beautiful products, very attractive gift wrapping and delivered promptly. I shall definitely use this company again.

30 October 2024

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