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Auree Jewellery Reviews 

2,134
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the gorgeous jewelry quality, stunning gift packaging, and exceptionally prompt delivery service across various locations. Consumers also express deep satisfaction with the helpful support team and the smooth, highly user-friendly online ordering process. Many buyers frequently mention how wonderful the items look when worn and appreciate the personal touches included. Some people were dissatisfied with product sizing, mentioning that specific bracelets or rings felt a bit too tight or smaller than expected upon arrival. Some reviewers also noted experiences involving product exchanges or selecting alternative designs when initial choices required minor adjustments.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the gorgeous styles and great... See more

Quality

Users describe satisfaction with product quality, highlighting that items are beautifully made, durable, and... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and efficient arrival times.... See more

Service

Reviewers highlight positive aspects of service, expressing overall satisfaction with the efficient and... See more

Order

Clients share positive opinions on order, highlighting an efficient online process and fast delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... See more

Company replied

Rated 5 out of 5 stars

What an amazing company. I ordered a fingerprint pendant for my partner after our son was born two years ago. His fingerprint wasn’t fully developed at the time so they sent the pendant with letter en... See more

Company replied

Rated 5 out of 5 stars

The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... See more

Rated 5 out of 5 stars

Bought two pairs of stud earring - lapis and turquoise, seem solid and durable v nice on but early days yet, hope the backs don’t become loose. Order despatched v quickly



Company details

  1. #34 of 285 best companies in Jewellery shop
  2. #11 of 274 best companies in Fashion accessories shop
  3. #14 of 110 best companies in Jeweller
  4. #11 of 89 best companies in Jewellery Designer
  5. #5 of 26 best companies in Jewellery Engraver
  6. #2 of 5 best companies in Wholesale Jeweller

About Auree Jewellery

Written by the company

Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.

All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.

At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.

You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.

All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.

To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).

If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.

Free Five Year Guarantee

We are confident of our quality

We are proud to offer a free five year guarantee for all our customers. We want you to wear your jewellery every day. Our pieces should be the perfect partner; built to deal with the daily grind and travel through life with you. We use premium materials chosen to be beautiful and resilient, to ensure they are made to last. We stand by our quality promise, which is why every piece of Auree Jewellery is guaranteed for five years from the date of purchase. If our design lets you down, the gold vermeil plating needs a little pick-me-up or something completely unexpected happens to your jewellery we will fix or replace it completely free of charge. Even if your jewellery was bought as a gift, or purchased from one of our lovely stockists. We’ve got you covered, no questions asked, and that’s our promise to you. See more details on our FAQ page.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(2,134)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stunning jewellery

Stunning jewellery. Superb service and fabulous quality. Love my drops!

18 December 2024
Auree Jewellery logo

Reply from Auree Jewellery

Thanks so much for your kind words and we're thrilled you're happy with your purchase! Auree x

Rated 5 out of 5 stars

Auree is one of my go-to places for…

Auree is one of my go-to places for presents (for others and also for myself!). i know that the quality will be great, the pieces wonderful and the customer service excellent. Thank you Auree!

9 December 2024
Auree Jewellery logo

Reply from Auree Jewellery

Hi Claire, thank you so much for such a kind review. We're so pleased you love the jewellery. Always here for any of your jewellery needs! Best, Auree x

Rated 5 out of 5 stars

Very pleased

Beautifully made and exactly as advertised. We have purchased from here previously so decided to repeat need we say more. Thank you X

16 December 2024
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Reply from Auree Jewellery

Thanks so much for your lovely review! Auree x

Rated 5 out of 5 stars

The platinum Russian wedding ring is…

The platinum Russian wedding ring is beautiful. My husband bought it for my birthday and it was made and delivered in time despite being Xmas. The team were easy to contact and so accommodating to ensuring I had my ring for my special day. Thank you.

17 December 2024
Auree Jewellery logo

Reply from Auree Jewellery

Thanks so much for your kind words and we're thrilled you love your ring. Auree x

Rated 5 out of 5 stars

Russian wedding ring

Russian wedding ring as a Christmas present.....perfect! Delivered in the time stated. Couldn't ask for more.

3 December 2024
Auree Jewellery logo

Reply from Auree Jewellery

Thank you! We're so pleased the ring was well received. Auree x

Rated 5 out of 5 stars

Great stacking rings.

Have bought all four of the silver Mondello rings over the past 3 months. I stack them together in various combinations of either two or three colours. Love them!! Please do more in silver. Always fast delivery and when I had to return one once, it was super easy.

16 December 2024
Auree Jewellery logo

Reply from Auree Jewellery

We love a stack too! We'll pass your feedback on and are so pleased you're happy with your jewellery. Auree x

Rated 5 out of 5 stars

Great service and jewellery

Great service and help if needed from Auree. The earrings looked even better in the flesh than the pictures! My wife is very happy with the earrings

16 December 2024
Auree Jewellery logo

Reply from Auree Jewellery

We're thrilled your wife likes the earrings and so appreciate you taking the time to let us know! Auree x

Rated 5 out of 5 stars

Perfect Gift 💝….and not just for Christmas!

Purchased as a Christmas present for a friend. Arrived on time, smartly packaged and bracelet was beautiful. Have asked my husband for one for my birthday 😉. Auree Jewellery does what it says on the packet with a whole lot of sparkle. Wonderful jewellery. Exquisite.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful goods, fabulous service

I was introduced to Auree by my daughter who treated me.....delighted with both the beautiful bracelet and the presentation box.
Also very impressed by the speed and personal touch when I have purchased goods.
Look forward to buying more in the future.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

I have been buying jewellery from Auree…

I have been buying jewellery from Auree for over three years and have always been delighted with their products. When my friend lost a butterfly in Rome on a weekend visit, Auree sent me a free replacement! Very impressive and we are ofcourse very grateful for that level of service.

24 November 2024
Unprompted review

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