I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... See more
Company replied
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What an amazing company. I ordered a fingerprint pendant for my partner after our son was born two years ago. His fingerprint wasn’t fully developed at the time so they sent the pendant with letter en... See more
Company replied
The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... See more
Bought two pairs of stud earring - lapis and turquoise, seem solid and durable v nice on but early days yet, hope the backs don’t become loose. Order despatched v quickly
Company details
- #34 of 284 best companies in Jewellery shop
- #11 of 274 best companies in Fashion accessories shop
- #14 of 109 best companies in Jeweller
- #11 of 88 best companies in Jewellery Designer
- #5 of 26 best companies in Jewellery Engraver
- #2 of 5 best companies in Wholesale Jeweller
About Auree Jewellery
Written by the company
Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.
All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.
At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.
You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.
All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.
To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).
If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.
Free Five Year Guarantee
We are confident of our quality
We are proud to offer a free five year guarantee for all our customers.
We want you to wear your jewellery every day. Our pieces should be the perfect partner; built to deal with the daily grind and travel through life with you. We use premium materials chosen to be beautiful and resilient, to ensure they are made to last.
We stand by our quality promise, which is why every piece of Auree Jewellery is guaranteed for five years from the date of purchase.
If our design lets you down, the gold vermeil plating needs a little pick-me-up or something completely unexpected happens to your jewellery we will fix or replace it completely free of charge. Even if your jewellery was bought as a gift, or purchased from one of our lovely stockists. We’ve got you covered, no questions asked, and that’s our promise to you. See more details on our FAQ page.
Contact info
ARC Club, SW18 4HA, London, United Kingdom
- 0207 993 5548
- contact@aureejewellery.com
- aureejewellery.com
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Reply from Auree Jewellery
So pleased you love your Auree Jewellery, we hope to see you back again soon! Best, Auree
Great jewellery
I love Auree jewellery. It’s great quality and stands up to the test of time.
23 February 2026
Reply from Auree Jewellery
Thank you so much for your kind words, really does mean a lot! Best Auree
Excellent customer service
Excellent customer service, quick response and very helpful.
5 March 2026
Unprompted review
Reply from Auree Jewellery
So glad we were here to help! As a small team that really means a lot. Best, Auree
Ordering very efficient
Ordering very efficient. But necklace received was much smaller and thinner than shown.
27 January 2026
Reply from Auree Jewellery
Dear Joan, we are so pleased to be able to help you over email regarding the chain you ordered not being what you expected. The nature of selling online means it can be hard to represent size and scale and so we have three photographs and always offer a 100 days free return. If there is anything further we can do to help, please do not hesitate to get back in touch via email. Best, Auree
I've bought several items from Auree…
I've bought several items from Auree and have not been disappointed with any of my purchases. Items are beautifully made and customer service is excellent.
29 January 2026
Reply from Auree Jewellery
Thank you so much for your kind words - as a small team it really means a lot! Besrt Auree x
Very beautiful ring at a wonderful…
Very beautiful ring at a wonderful price. Prompt deliver and follow up messages. Excellent customer service as always.
23 January 2026
Reply from Auree Jewellery
So pleased you love your ring! We're always here to help, so I'm glad you had such a wonderful experience. We hope to see you again soon! Best, Auree x
A great experience!
I am so delighted with the 2 bracelets I bought online. They arrived very quickly, were beautifully packaged & I think they are even more beautiful than I was expecting them to be.
Thank you Auree for such a great online shopping experience!
23 January 2026
Reply from Auree Jewellery
You are most welcome! We're so pleased you love your bracelets, and as a small team your kind words really do mean the world. Thanks so much and we hope to see you back again soon. Best Auree x
I am really pleased with my lovely…
Edit added 11th March: the lovely people at Auree have now added an extender and a new larger clasp for me. Their very personal customer service is second to none. Thank you.🙏🏼
…….
I am really pleased with my lovely Topaz bracelet which matches other jewellery I have. It was beautifully packaged and arrived very quickly. My only slight disappointment is that it isn’t a bit longer as I would like to have a little dangly bit of chain after the clasp. The clasp was also very fiddly to do up so I am leaving it on all the time.
21 January 2026
Reply from Auree Jewellery
Hi Sue, Blue Topaz is one of our favourite stones too! Sorry you're finding the clasp tricky, we can always add an extender or change the clasp if it's causing you too much discomfort. Simply drop us an email at contact@aureejewellery.com for further help. thanks so much, Auree x
Reply from Auree Jewellery
So pleased! Hope to see you again soon! Best, Auree x
Beautiful necklace
This was my first order from this company and it was very positive. I ordered the Barcelona March Blue Topaz Birthstone Necklace and it’s just lovely with the gold station beaded chain and the blue topaz is clear. The quality is amazing & the shipping was overseas to the USA was prompt.
20 January 2026
Reply from Auree Jewellery
Thank you so much for your kind words, and we're so pleased you love your necklace - such a great choice! We hope to see you again soon! Best, Auree x
Reply from Auree Jewellery
Great news! thanks so much, and we look forward to welcoming you back! Best, Auree x
Stunning ring
Stunning ring. Excellent dispatch and communication. Sadly just that bit too tight on my (admittedly) large hands. So disappointing but not the brand’s fault.
15 January 2026
Reply from Auree Jewellery
Such a shame the fit wasn't quite right, we hope you find some other Auree piece you love in the future. Best, Auree x
Great service
I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly different tone. I received them by mail in a few days.
14 January 2026
Reply from Auree Jewellery
So great that we could find a solution for you - always here to help! thanks so much and hope you've enjoying your new earrings. Best, Auree x
Luckily I bought in the sale
Luckily I bought in the sale, both pendants are tiny - definitely not worth full price
13 January 2026
Reply from Auree Jewellery
Dear Nicky, So glad Amelia was able to help you directly via email. We're so sorry the pendants were not quite suitable for you, but great that your daughter-in-law loves them! Do always reach out if there's anything else we can help with. Best, Auree x
Reply from Auree Jewellery
So glad you had a great experience with Auree x
Terrible quality necklace broken three…
Terrible quality necklace broken three days after wearing it and no one calls you back still unresolved 3 months later
28 November 2025
Reply from Auree Jewellery
Dear Luke, we are so relieved we were able to help, and that you spoke directly with our founder, Amelia. We trust your refund is succesfully with you as we haven't heard back from you. Again, we are so deeply sorry that you ever had a bad experience with us. We'd love to hear that everything is now settled. Much appreciated, Auree
Good experience, I'll be back
Nice jewellery, good selection,fairly priced and great customer service. They are prompt and polite, you can't really ask for much more. You can tell whoever runs this company cares about it a lot as they are replying to emails in the evening.
6 January 2026
Unprompted review
Reply from Auree Jewellery
Hi Charles, thank you so much for taking the time to leave such a lovely review. It really does mean a lot. Our customers are at the very heart of our small business, and we are so thrilled we can other exactly what you're looking for. We hope to see you back again soon. Best, Amelia, Auree Founder
Earrings
Delighted with the speedy service and my daughter was really pleased with the earrings which she herself had chosen. They are very pretty and I thought a reasonable price.
10 December 2025
Reply from Auree Jewellery
So pleased to hear your daughter loved her earrings! Thank you for taking the time to leave a review! Best, Auree x
Great product range
Great product range, smooth online ordering service, prompt and efficient delivery! Very happy indeed!
22 December 2025
Reply from Auree Jewellery
Thank you so much for your kind words, we hope to see you back again soon! best, Auree x
Beautiful 3 colours gold bracelet
Amazing service, we order on the 23rd December, it said it would be delivered on 24th, Christmas Eve and it was.
My beautiful bracelet arrived for Christmas.
Amazing quality and excellent service.
100 % would recommend.
23 December 2025
Reply from Auree Jewellery
We made a promise, and we're so glad we never disappointed - can always count on us for a last minute gift! So pleased you love the bracelet. Best. Auree x
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