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Auree Jewellery Reviews 

2,134
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the gorgeous jewelry quality, stunning gift packaging, and exceptionally prompt delivery service across various locations. Consumers also express deep satisfaction with the helpful support team and the smooth, highly user-friendly online ordering process. Many buyers frequently mention how wonderful the items look when worn and appreciate the personal touches included. Some people were dissatisfied with product sizing, mentioning that specific bracelets or rings felt a bit too tight or smaller than expected upon arrival. Some reviewers also noted experiences involving product exchanges or selecting alternative designs when initial choices required minor adjustments.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the gorgeous styles and great... See more

Quality

Users describe satisfaction with product quality, highlighting that items are beautifully made, durable, and... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and efficient arrival times.... See more

Service

Reviewers highlight positive aspects of service, expressing overall satisfaction with the efficient and... See more

Order

Clients share positive opinions on order, highlighting an efficient online process and fast delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... See more

Company replied

Rated 5 out of 5 stars

What an amazing company. I ordered a fingerprint pendant for my partner after our son was born two years ago. His fingerprint wasn’t fully developed at the time so they sent the pendant with letter en... See more

Company replied

Rated 5 out of 5 stars

The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... See more

Rated 5 out of 5 stars

Bought two pairs of stud earring - lapis and turquoise, seem solid and durable v nice on but early days yet, hope the backs don’t become loose. Order despatched v quickly



Company details

  1. #34 of 284 best companies in Jewellery shop
  2. #11 of 274 best companies in Fashion accessories shop
  3. #14 of 109 best companies in Jeweller
  4. #11 of 88 best companies in Jewellery Designer
  5. #5 of 26 best companies in Jewellery Engraver
  6. #2 of 5 best companies in Wholesale Jeweller

About Auree Jewellery

Written by the company

Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.

All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.

At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.

You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.

All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.

To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).

If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.

Free Five Year Guarantee

We are confident of our quality

We are proud to offer a free five year guarantee for all our customers. We want you to wear your jewellery every day. Our pieces should be the perfect partner; built to deal with the daily grind and travel through life with you. We use premium materials chosen to be beautiful and resilient, to ensure they are made to last. We stand by our quality promise, which is why every piece of Auree Jewellery is guaranteed for five years from the date of purchase. If our design lets you down, the gold vermeil plating needs a little pick-me-up or something completely unexpected happens to your jewellery we will fix or replace it completely free of charge. Even if your jewellery was bought as a gift, or purchased from one of our lovely stockists. We’ve got you covered, no questions asked, and that’s our promise to you. See more details on our FAQ page.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(2,134)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing jewellers, truly the best

I’ve been buying off Auree for years now and I cannot even express on how much of a brilliant company they are, they always go above and beyond for their customers and I refuse to buy from any other company because of how truly amazing they are!

30 December 2025
Unprompted review
Auree Jewellery logo

Reply from Auree Jewellery

This is so wonderful to hear! Thank you so much for leaving such a lovely review - I have shared it with our whole team. As a small business our customer's are at the heart of everything we do, and it's so great to hear you've had such a great experience with us. We look forward to welcoming you back again soon! best, Auree x

Rated 5 out of 5 stars

Great customer service

Great customer service. After hearing about a problem I had experienced, Auree got in contact and sent me a replacement and a free gift. Thank you so much , my daughter was delighted with her necklace.

2 December 2025
Auree Jewellery logo

Reply from Auree Jewellery

Dear Harriet, we were so sorry you had an issues in the first instance, but we are so pleased we were able to resolve it for oyu and your daughter. I hope she still enjoys wearing her necklace. Best, Auree

Rated 5 out of 5 stars

It was a Christmas present for my wife

It was a Christmas present for my wife, I had not looked at it before I gave it to her, she is so pleased with it. Well worth the money, well done!!!

1 December 2025
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Reply from Auree Jewellery

So pleased we could be part of your Christmas! we look forward to seeing you again soon! Best, Auree

Rated 5 out of 5 stars

Excellent range of products and options to choose from

Excellent range of products and lots of options to choose from. Sensible prices and delivered quickly

9 December 2025
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Reply from Auree Jewellery

So great to hear you had such a positive experience shopping with us - we really try to make buying jewellery online as easy as possible. thanks, Auree

Rated 5 out of 5 stars

What an amazing company

What an amazing company. I ordered a fingerprint pendant for my partner after our son was born two years ago. His fingerprint wasn’t fully developed at the time so they sent the pendant with letter engraving. I contacted them recently (2 years on!) about doing the fingerprint engraving and they sorted it all out. So I’ve bought another pendant for my partner with our daughter’s fingerprint.

9 December 2025
Auree Jewellery logo

Reply from Auree Jewellery

This is Auree's heart - jewellery for living - we're here for you, for all the big moments, and so pleased we were able to be part of such a special time for your family. A truly beautiful piece. Thanks so much for taking the time to leave a review. Best, Auree

Rated 5 out of 5 stars

Great products and excellent delivery service

Great products, excellent customer service. I’ve used this company before and would recommend it, products and delivery service are always great. Bought these earring's as a Christmas present so I hope and I’m sure she will love them.

15 November 2025
Unprompted review
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much for your recommendation, really means a lot. We hope the earrings were a great success at Christmas. Best Auree

Rated 5 out of 5 stars

Excellent business with some beautiful…

Excellent business with some beautiful jewellery
Thoroughly recommend
x

14 November 2025
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Reply from Auree Jewellery

Thank you so much for your recommendation, as a small business customer satisfaction is paramont to us. We hope to see you back again soon. Best, Auree

Rated 5 out of 5 stars

Beautiful birthstone ring

My sister-in-law is thrilled with her birthstone ring - citrine for a special November birthday - and so I am very happy! Absolutely beautiful and would highly recommend - nice packaging and service exceptional - quality product with a personal touch which is so absent nowadays.
Glad I stumbled across the site when googling birthstone rings.

25 November 2025
Rated 5 out of 5 stars

A ⭐️5 star company in all respects.

Very efficient and helpful throughout the purchase of some earrings. I exchanged for a different stone and the process was prompt and dealt with politeness and curtesy.
I am a long standing customer and the staff have never failed in any way.
A great company and I will continue to purchase from you in the future without any hesitation.
Thank you Auree.

18 November 2025
Auree Jewellery logo

Reply from Auree Jewellery

Dear Jackie, thank you so much for taking the time to leave such a positive review. I have shared with the team that helped you, as it really means a lot. Our customer's are at the heart of our business and we've so pleased you had a great experience with us. We look forward to welcoming you back again soon. Best, Auree

Rated 5 out of 5 stars

Excellent Service

Great communication regarding questions asked, and excellent service for my purchase which arrived safely and well packed

18 November 2025
Auree Jewellery logo

Reply from Auree Jewellery

So pleased you had an excellent experience with us, it's something we really pride ourselves on. thanks so much, Auree x

Rated 5 out of 5 stars

Such beautiful jewellery

I received my order yesterday. I couldn’t wait to open it. The bracelets are gorgeous. They are a Christmas gift for my two lovely daughter-in-law’s. I’m sure they will love them. I’m so impressed that I am now going to order some jewellery for myself.
Thank you Auree Team for making such beautiful jewellery for the beautiful people in this world.

18 November 2025
Auree Jewellery logo

Reply from Auree Jewellery

You are so welcome! I'm sure they will love them. Hope you have a wonderful Christmas. Best Auree x

Rated 5 out of 5 stars

Gorgeous ring 💍

Thank you Auree Jewellery for the most gorgeous ring.. a gift to me from my beautiful man.. I wear it everyday.. Order, delivery, packaging - everything was perfect.. Excited to receive my next piece of Auree jewellery..

9 October 2025

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