I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What an amazing company. I ordered a fingerprint pendant for my partner after our son was born two years ago. His fingerprint wasn’t fully developed at the time so they sent the pendant with letter en... See more
Company replied
The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... See more
Bought two pairs of stud earring - lapis and turquoise, seem solid and durable v nice on but early days yet, hope the backs don’t become loose. Order despatched v quickly
Company details
- #34 of 284 best companies in Jewellery shop
- #11 of 274 best companies in Fashion accessories shop
- #14 of 109 best companies in Jeweller
- #11 of 88 best companies in Jewellery Designer
- #5 of 26 best companies in Jewellery Engraver
- #2 of 5 best companies in Wholesale Jeweller
About Auree Jewellery
Written by the company
Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.
All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.
At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.
You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.
All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.
To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).
If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.
Free Five Year Guarantee
We are confident of our quality
We are proud to offer a free five year guarantee for all our customers.
We want you to wear your jewellery every day. Our pieces should be the perfect partner; built to deal with the daily grind and travel through life with you. We use premium materials chosen to be beautiful and resilient, to ensure they are made to last.
We stand by our quality promise, which is why every piece of Auree Jewellery is guaranteed for five years from the date of purchase.
If our design lets you down, the gold vermeil plating needs a little pick-me-up or something completely unexpected happens to your jewellery we will fix or replace it completely free of charge. Even if your jewellery was bought as a gift, or purchased from one of our lovely stockists. We’ve got you covered, no questions asked, and that’s our promise to you. See more details on our FAQ page.
Contact info
ARC Club, SW18 4HA, London, United Kingdom
- 0207 993 5548
- contact@aureejewellery.com
- aureejewellery.com
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really beautiful,
22 October 2025
Prompt delivery and great service
Prompt delivery and great service, hand wrote a lovely message and high quality purchase. Unfortunately, I did end up returning as the recipient preferred a different design. However, I would buy here again!
20 October 2025
Great quality product
Pretty earrings, good quality and comfortable to wear. Also arrived promptly
17 October 2025
It’s a really nice bracelet
It’s a really nice bracelet, but the clasp is too small to close it easily by oneself.
16 October 2025
Reply from Auree Jewellery
Thank you so much for your order and so pleased you like your bracelet. We can easily change the clasp for a larger clasp if this would be preferable (some customers prefer a smaller clasp as they want it to be more discrete) but it is no problem at all and will hopefully make it easy for you to put on / take off. Please just email us at contact@aureejewellery.com and we can sort :) We will also email you now. Many thanks, Team Auree
Reply from Auree Jewellery
So pleased you had a great experience with Auree x
Beautiful ring and excellent customer…
Beautiful ring and excellent customer service. The team rushed my order through so it would be ready for my daughter’s birthday. She is thrilled with it! Would thoroughly recommend.
2 October 2025
Reply from Auree Jewellery
We're so pleased you and your daughter are happy with the ring! Thanks for your review. Auree x
Reply from Auree Jewellery
Hooray! Auree x
I had been looking at these earrings…
I had been looking at these earrings for a while. Auree were efficient in emailing me when they were back in stock.
29 September 2025
Reply from Auree Jewellery
So pleased you managed to get the earrings you wanted! Auree x
Another beautiful piece of jewellery from Auree
Auree is a lovely company to buy from. Excellent quality jewellery and first class customer service. Always very satisfied with products and also happy with the extremely efficient service from order to delivery.
26 September 2025
Reply from Auree Jewellery
Thanks so much for your kind review and we're thrilled to hear you enjoy shopping with us. Auree x
Reply from Auree Jewellery
Thank you! Auree x
Excellent service reasonable price
Easy ordering on line, very fast delivery service with information as to where and when parcel is being delivered.Beautiful packaging, items are reasonably priced but look more expensive. Excellent service. Thank you
10 September 2025
Reply from Auree Jewellery
Thanks so much for your review and we're thrilled to hear you enjoyed shopping with us! Auree x
Reply from Auree Jewellery
So pleased you enjoyed shopping with us! Auree x
Superb quality and service
Ordered a gold Russian wedding ring in a special size using the free ring sizer sent to me for free. I’m delighted with the ring quality and cannot praise the service more highly. Delivery was quick and lovely packaging including the complimentary gold cloth. Will definitely recommend to friends and family and order from Auree again.
15 September 2025
Unprompted review
Reply from Auree Jewellery
We're delighted that you love your ring so much and enjoyed shopping with us! Thank you so much for your review. Auree x
Beautiful jewellery
My beautiful earrings arrived super quickly and beautifully wrapped: thank you!
18 August 2025
Reply from Auree Jewellery
We're so pleased you are happy with the earrings! Auree x
Absolutely brilliant company
Absolutely brilliant company! They accidentally sent me watch straps without the watch but were on the case immediately when I notified them and the watch soon arrive. I love their Jewellery and the personal attention.
18 August 2025
Reply from Auree Jewellery
Thank you so much Penelope! We're always very happy to help and so pleased we were able to get this all sorted for you quickley. Auree x
The aftercare service I received was…
The aftercare service I received was fantastic. Thank you so much to all at Auree for sorting out for me.
14 August 2025
Reply from Auree Jewellery
You're very welcome and thank you so much for shopping with us! Auree x
Beautiful jewellery
Beautiful jewellery. Arrived quickly with hand written gift note. Would definitely use this again 👍
29 July 2025
Reply from Auree Jewellery
Wr're delighted to hear that you enjoyed shopping with us! Auree x
Reply from Auree Jewellery
So pleased you were happy with your order and enjoyed shopping with us! Auree x
Sent through a free ring sizer so I can…
Sent through a free ring sizer so I can guide my husband to the correct anniversary gift! Thank you Auree!
5 August 2025
Reply from Auree Jewellery
You're very welcome! We hope you enjoy your gift! Auree x
Photos were a true representation of…
Photos were a true representation of necklace and earrings. Quick delivery.
4 August 2025
Reply from Auree Jewellery
Thank you so much. Auree x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.