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Auree Jewellery Reviews 

2,134
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the gorgeous jewelry quality, stunning gift packaging, and exceptionally prompt delivery service across various locations. Consumers also express deep satisfaction with the helpful support team and the smooth, highly user-friendly online ordering process. Many buyers frequently mention how wonderful the items look when worn and appreciate the personal touches included. Some people were dissatisfied with product sizing, mentioning that specific bracelets or rings felt a bit too tight or smaller than expected upon arrival. Some reviewers also noted experiences involving product exchanges or selecting alternative designs when initial choices required minor adjustments.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the gorgeous styles and great... See more

Quality

Users describe satisfaction with product quality, highlighting that items are beautifully made, durable, and... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and efficient arrival times.... See more

Service

Reviewers highlight positive aspects of service, expressing overall satisfaction with the efficient and... See more

Order

Clients share positive opinions on order, highlighting an efficient online process and fast delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... See more

Company replied

Rated 5 out of 5 stars

What an amazing company. I ordered a fingerprint pendant for my partner after our son was born two years ago. His fingerprint wasn’t fully developed at the time so they sent the pendant with letter en... See more

Company replied

Rated 5 out of 5 stars

The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... See more

Rated 5 out of 5 stars

Bought two pairs of stud earring - lapis and turquoise, seem solid and durable v nice on but early days yet, hope the backs don’t become loose. Order despatched v quickly



Company details

  1. #34 of 285 best companies in Jewellery shop
  2. #11 of 274 best companies in Fashion accessories shop
  3. #14 of 110 best companies in Jeweller
  4. #11 of 89 best companies in Jewellery Designer
  5. #5 of 26 best companies in Jewellery Engraver
  6. #2 of 5 best companies in Wholesale Jeweller

About Auree Jewellery

Written by the company

Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.

All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.

At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.

You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.

All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.

To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).

If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.

Free Five Year Guarantee

We are confident of our quality

We are proud to offer a free five year guarantee for all our customers. We want you to wear your jewellery every day. Our pieces should be the perfect partner; built to deal with the daily grind and travel through life with you. We use premium materials chosen to be beautiful and resilient, to ensure they are made to last. We stand by our quality promise, which is why every piece of Auree Jewellery is guaranteed for five years from the date of purchase. If our design lets you down, the gold vermeil plating needs a little pick-me-up or something completely unexpected happens to your jewellery we will fix or replace it completely free of charge. Even if your jewellery was bought as a gift, or purchased from one of our lovely stockists. We’ve got you covered, no questions asked, and that’s our promise to you. See more details on our FAQ page.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(2,134)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely product

Lovely product, speedy delivery, good customer service

27 March 2025
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much and we're so pleased you enjoyed shopping with us. Auree x

Rated 5 out of 5 stars

Excellent service

Excellent service, excellent product. Earrings for my wife's birthday and she loves them.

19 March 2025
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much and we're so pleased to hear the earrings were well received! Auree x

Rated 5 out of 5 stars

Excellent Service

Excellent selection of jewellery.
The two purchases I made arrived beautifully packaged.
I would highly recommend this company..

25 March 2025
Unprompted review
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much and we're so pleased you love your jewellery! Auree x

Rated 5 out of 5 stars

Always high quality materials

Always high quality materials, modern elegant designs. Always happy with purchases!

19 February 2025
Auree Jewellery logo

Reply from Auree Jewellery

We're so pleased to hear you enjoy shopping with us and thank you for your review! Auree x

Rated 4 out of 5 stars

Silver hoop earrings

Love the earrings. I did think they would be bigger . That’s why I only gave 4stars.

3 March 2025
Auree Jewellery logo

Reply from Auree Jewellery

Many thanks for your review and feedback. Auree x

Rated 5 out of 5 stars

Great customer service

Great customer service , lovely bangle . Slight issue with order but was dealt with swiftly and efficiently
Thank you
Gina

20 February 2025
Auree Jewellery logo

Reply from Auree Jewellery

We're so pleased we were able to help and that you are happy with the bangle. Auree x

Rated 5 out of 5 stars

Another lovely piece of jewellery fro

Another lovely piece of jewellery fro, Auree. Delighted with my earrings, delicate and beautiful.

24 February 2025
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much for shopping with us again and we're so happy to hear you love your earrings! Auree x

Rated 5 out of 5 stars

Speedy delivery & beautiful product.

Super delivery time for last minute gift and my partner loved the quality and look. Have purchased a number of the same range and very pleased.

11 February 2025
Auree Jewellery logo

Reply from Auree Jewellery

We're so pleased to have been able to help and that the jewellery was well received! Auree x

Rated 5 out of 5 stars

Beautiful and affordable

Really speedy delivery. All Auree's jewellery is so beautiful. Well made and affordable.

21 February 2025
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much and we're thrilled you are pleased with your order! Auree x

Rated 5 out of 5 stars

Lovely good quality earrings

Good communication and delivery. Earrings are good quality and Auree offer a guarantee for a number of years.

17 February 2025
Auree Jewellery logo

Reply from Auree Jewellery

We're so pleased you enjoyed shopping with us! Auree x

Rated 5 out of 5 stars

Made to measure gold bangle

Lovely gold bangle with engraving - fits perfectly. Excellent customer service as they double checked sizing was correct. Kept me informed of the timeline and received in time for daughter’s birthday.

7 February 2025
Unprompted review
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much for your lovely review. Auree x

Rated 5 out of 5 stars

Brilliant company

Brilliant company. I phoned up with a query about the length of the chain I wished to buy and it was clearly explained to me how the measurements worked. The chain was sent to me very speedily.

Will not hesitate to use this company again.

24 January 2025
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much for your review and we're happy to have helped. Auree x

Rated 5 out of 5 stars

The two occasions I have made purchases…

The two occasions I have made purchases from Auree I've been delighted over the speed of delivery, price and how beautiful the items look.
My wife loves them.

7 February 2025
Auree Jewellery logo

Reply from Auree Jewellery

We're so pleased to hear you've enjoyed shopping with us and that your wife is happy with her new pieces! Auree x

Rated 5 out of 5 stars

Superb service

Auree service is always superb as are their products. Easy to navigate online ordering which is promptly delivered to Australia.

20 January 2025
Auree Jewellery logo

Reply from Auree Jewellery

Thank you so much for your kind words! Auree x

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