I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... See more
Company replied

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Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.
All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.
At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.
You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.
All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.
To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).
If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.
We are confident of our quality
ARC Club, SW18 4HA, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Reply from Auree Jewellery
Very helpful service and lovely to deal with. Love the necklace

Reply from Auree Jewellery
Excellent service, excellent product. Earrings for my wife's birthday and she loves them.

Reply from Auree Jewellery
Excellent selection of jewellery.
The two purchases I made arrived beautifully packaged.
I would highly recommend this company..

Reply from Auree Jewellery
Always high quality materials, modern elegant designs. Always happy with purchases!

Reply from Auree Jewellery
Love the earrings. I did think they would be bigger . That’s why I only gave 4stars.

Reply from Auree Jewellery
Great customer service , lovely bangle . Slight issue with order but was dealt with swiftly and efficiently
Thank you
Gina

Reply from Auree Jewellery
Another lovely piece of jewellery fro, Auree. Delighted with my earrings, delicate and beautiful.

Reply from Auree Jewellery
Great service and delivery of beautiful Moonstone necklace. Very stylish setting and chain.

Reply from Auree Jewellery
Super delivery time for last minute gift and my partner loved the quality and look. Have purchased a number of the same range and very pleased.

Reply from Auree Jewellery
Really speedy delivery. All Auree's jewellery is so beautiful. Well made and affordable.

Reply from Auree Jewellery
The earrings were a lot smaller than looked on the site
Good communication and delivery. Earrings are good quality and Auree offer a guarantee for a number of years.

Reply from Auree Jewellery
Lovely gold bangle with engraving - fits perfectly. Excellent customer service as they double checked sizing was correct. Kept me informed of the timeline and received in time for daughter’s birthday.

Reply from Auree Jewellery
Brilliant company. I phoned up with a query about the length of the chain I wished to buy and it was clearly explained to me how the measurements worked. The chain was sent to me very speedily.
Will not hesitate to use this company again.

Reply from Auree Jewellery
The two occasions I have made purchases from Auree I've been delighted over the speed of delivery, price and how beautiful the items look.
My wife loves them.

Reply from Auree Jewellery
Auree service is always superb as are their products. Easy to navigate online ordering which is promptly delivered to Australia.

Reply from Auree Jewellery
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