I got a very prompt response when I enquired about replacing an earring I had lost. Unfortunately one wasn’t available but I went with a recommendation for a pair with same setting in a slightly diffe... See more
Company replied
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What an amazing company. I ordered a fingerprint pendant for my partner after our son was born two years ago. His fingerprint wasn’t fully developed at the time so they sent the pendant with letter en... See more
Company replied
The bracelet was lovely albeit a little tight on my wife's wrist. I contacted Auree and they immediately offered to extend it and once they received it they then did the work and the bracelet was... See more
Bought two pairs of stud earring - lapis and turquoise, seem solid and durable v nice on but early days yet, hope the backs don’t become loose. Order despatched v quickly
Company details
- #34 of 285 best companies in Jewellery shop
- #11 of 274 best companies in Fashion accessories shop
- #14 of 110 best companies in Jeweller
- #11 of 89 best companies in Jewellery Designer
- #5 of 26 best companies in Jewellery Engraver
- #2 of 5 best companies in Wholesale Jeweller
About Auree Jewellery
Written by the company
Founded over a decade ago by Amelia, Auree was born from a simple belief: beautiful jewellery shouldn’t be hidden away for special occasions, it should be part of your everyday story.
All our pieces are made with the highest quality solid Gold, Sterling Silver, Gold Vermeil, and natural gemstones. Made in small workshops all over the world, each piece holds a story. Our jewellery is not for keeping hidden away in a box but to wear, enjoy and love.
At Auree, we’re not just making jewellery—we’re creating the pieces that will accompany your greatest moments, your ordinary days, and everything in between. Because the most beautiful jewellery isn’t the kind you save for someday; it’s the kind you wear today.
You'll find us regularly appearing in Sunday Times Style, Mail on Sunday YOU, ES Magazine, Harper’s Bazaar, InStyle and Grazia. And you know they know.
All orders are beautifully gift wrapped, and offer a variety of delivery options including FREE UK delivery for orders over £75 plus, guarantee next day services too.
To just like your Auree jewellery is not enough for us, we want you to LOVE it. So if you wish you’d chosen something different, we are always happy to exchange or refund (see our returns page for more details).
If you have any queries about our range of jewellery, give us a call, speak to us on Live Chat or send us an email. We're here Monday to Friday 9am to 5.30pm and you'll get a speedy answer during office hours, or the next working morning if you email us in the evening or at a weekend.
Free Five Year Guarantee
We are confident of our quality
We are proud to offer a free five year guarantee for all our customers.
We want you to wear your jewellery every day. Our pieces should be the perfect partner; built to deal with the daily grind and travel through life with you. We use premium materials chosen to be beautiful and resilient, to ensure they are made to last.
We stand by our quality promise, which is why every piece of Auree Jewellery is guaranteed for five years from the date of purchase.
If our design lets you down, the gold vermeil plating needs a little pick-me-up or something completely unexpected happens to your jewellery we will fix or replace it completely free of charge. Even if your jewellery was bought as a gift, or purchased from one of our lovely stockists. We’ve got you covered, no questions asked, and that’s our promise to you. See more details on our FAQ page.
Contact info
ARC Club, SW18 4HA, London, United Kingdom
- 0207 993 5548
- contact@aureejewellery.com
- aureejewellery.com
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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The necklace is beautiful
The necklace is beautiful. The quality is amazing and my daughter was thrilled with it . The opportunity to register it via a QR code is a great idea .
31 January 2025
Reply from Auree Jewellery
Thank you so much and we're very happy to hear the necklace was well received! Auree x
The jewellery is so competitively…
The jewellery is so competitively priced and when my jewellery arrived I was delighted with the quality.
The bracelet is beautiful. Excellent quality and a perfect gift.
24 January 2025
Unprompted review
Reply from Auree Jewellery
We're so pleased you love your bracelet! Auree x
Reply from Auree Jewellery
This is so nice to hear - thank you for taking the time to leave us a review! Auree x
Absolutely beautiful bracelet
Absolutely beautiful bracelet!
I have bought lots of stunning pieces of jewellery from Auree and they are always perfect!
22 January 2025
Reply from Auree Jewellery
Thank you so much and we're thrilled you have enjoyed shopping with us! Auree x
Great jewellery
Great jewellery, great prices and quick delivery. Very happy with my purchase.
8 January 2025
Reply from Auree Jewellery
Thanks so much for your lovely review. Auree x
Lovely jewellery
Quick service , lovely jewellery & beautifully packaged for a gift.
20 January 2025
Reply from Auree Jewellery
So pleased to hear you're happy with your order. Auree x
Beautiful jewellery and excellent…
Beautiful jewellery and excellent customer services too. I've bought many gorgeous things and been thrilled with them all. Someone always answers the phone too - unusual nowadays! Thank you Amelia and team.
15 January 2025
Reply from Auree Jewellery
You're very welcome! We're so pleased you enjoy shopping with us and your jewellery is loved! Auree x
The service was fantastic and the…
The service was fantastic and the necklace is absolutely beautiful Dainty and so comfortable to wear. What I really like is the fact the clasp is big enough to get on and off easily. Normally when you buy dainty jewellery the clasp is so small and fiddly it drives me crazy trying to get it on so this is such a joy to wear.
3 January 2025
Reply from Auree Jewellery
Thanks so much and we're thrilled to hear your jewellery is a success! Auree x
Great service
Great service
Order came quickly & items easy to order online
Excellent quality & would highly recommend
16 January 2025
Reply from Auree Jewellery
Thank you so much and we hope you enjoy your jewellery! Auree x
Great service and great earrings
I ordered some earrings for my partner for Christmas. Unfortunately, the order could not be fulfilled in time but I was kept informed up to the point of dispatch in the new year. The earrings are lovely and my partner has worn them every day since I got them. So, a big thumbs up from me. I can accept delays as long as the business is honest about them and realistic in terms of timescales for fulfillment and Auree ticked both boxes.
13 January 2025
Reply from Auree Jewellery
Thanks so much for your review and we're so pleased we were able to get the earrings to you and that they are so loved! Auree x
First-class customer service
Absolutely first-class customer service. I wish all companies had standards this high.
9 January 2025
Reply from Auree Jewellery
That is so kind of you to say, thank you so much, it really means a lot to us. We hope you love your jewellery. Best Auree x
Great jewellery!
I have bought from Auree quite a few times and always had great service. The jewellery is lovely, well made and a pleasure to wear. I can thoroughly recommend!
8 January 2025
Reply from Auree Jewellery
Thanks so much for your lovely words! Auree x
The original order was lost in the…
The original order was lost in the postal process, but Auree completely resolved the problem and when the items arrived we were delighted with the product s. Thank you Catherine at Auree.
17 January 2025
Unprompted review
Reply from Auree Jewellery
We're so happy that we managed to resolve the issue and that you're happy with the jewellery! Thank you for your patience while we looked into everything. Auree x
Just a week later my bracelet broke
Just a week later my bracelet broke, I emailed them about it and never heard back.
23 December 2024
Very good customer service
Very good customer service. Dealt with my issue speedily and kept me informed of my order.
2 January 2025
Reply from Auree Jewellery
So pleased you had a great experience with us! Auree x
Reply from Auree Jewellery
thanks so much! Glad you love your jewellery. Best, Auree
Was smaller than i thought so returned…
Was smaller than i thought so returned it and didnt get refund? Sent email and not heard anything
16 December 2024
Reply from Auree Jewellery
Dear Rhoda, I'm so sorry your initial experience with Auree with less than perfect. However, I am so pleased that our team have now resolved your issue and you have your refund in full. If you ever need to talk to us urgently please do call our office on 020 7993 5548 where you're always get an instant response. Many thanks, Auree
Reply from Auree Jewellery
We're so pleased you love it! We hope to see you back again soon. Auree x
great jewellery company
great jewellery company. always fast delivery and good communication
11 December 2024
Reply from Auree Jewellery
Thank you! Auree x
Beautiful gifts…
You were recommended by a work colleague and I bought 2 bracelets one for my daughter and one for my daughter in law. They loved them as so dainty and beautiful.
9 December 2024
Reply from Auree Jewellery
Lovely to hear the gifts were well received and thank you so much for your review. Auree x
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