AURUS Australia Reviews 190

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its prompt delivery service and the high quality of its products. Many people appreciate the ease of ordering and the accuracy of the parts received, often noting that items fit perfectly and worked as expected. Reviewers frequently highlight the excellent value for money and the company's ability to supply hard-to-find spare parts. However, some customers were dissatisfied with specific product issues, such as receiving incorrect parts or items that stopped working shortly after installation. A few other people also felt that certain products, like oxygen sensors or wipers, were defective or performed poorly, leading to disappointment and a lack of response from the company regarding these issues.

What people talk about most

Product

Reviewers highlight positive aspects of the product. Many customers praise the good quality and accurate... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the fast and prompt... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the good quality parts,... See more

Order

People report positive experiences with order. Customers found the ordering process quick and easy, with many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't comment on the actual product as I have not yet installed it, however, it was delivered quickly and well packaged.

Company replied

Rated 5 out of 5 stars

Company was quick with delivery, reasonably priced and quality product. Very happy with my purchase.

Rated 5 out of 5 stars

Second time I've purchased from you guys. These are way better quality than Wipertech's rubbish. These last for ages. Fast Delivery. I'll be buying again

Company replied

Rated 5 out of 5 stars

Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly. Recei... See more

Company replied


Company details

  1. Auto parts shop
  2. Auto Accessories Wholesaler
  3. Car Parts Manufacturer
  4. Vehicle Parts Market
  5. Car accessories shop
  6. Car Equipment Accessories Store

Written by the company

AURUS Australia is your trusted online auto parts store, offering high-quality car parts and wiper blades with fast and free delivery across Australia. Our Sydney-based warehouse ensures quick order processing and nationwide shipping. We specialize in OEM and aftermarket auto parts, providing a perfect fit for your vehicle. Whether you're looking for wiper blades, sensors, car keys, or electric or engine components, we offer a wide range of products at competitive prices. Our easy-to-use online store makes finding and ordering the right car parts simple and hassle-free. With secure payments, reliable customer support, and speedy dispatch, we guarantee a smooth shopping experience. No matter where you are in Australia, we deliver fast so you can get your car back on the road.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

190 reviews

5-star
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1-star

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very helpful

Very helpful. Prompt delivery

13 August 2024
AURUS Australia logo

Reply from AURUS Australia

Dear Bryan,

Thank you for your feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

good postage time and the part fits

good postage time and the part fits, very impressed.

9 August 2024
AURUS Australia logo

Reply from AURUS Australia

Dear Stephen,

Thank you for your feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

The part was the right part

The part was the right part. It only took a couple of days to arrive. Including postage, it cost a lot less than buying at Repco etc.

28 July 2024
AURUS Australia logo

Reply from AURUS Australia

Dear Richard,

Thank you for your feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

Gr8t product & prices

Gr8t product & prices, easy transaction and gr8t communication

28 July 2024
AURUS Australia logo

Reply from AURUS Australia

Dear Paco,

Thank you for your feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

5 star customer service

Olga’s customer service was so incredibly efficient and helpful. She went above and beyond.

24 July 2024
AURUS Australia logo

Reply from AURUS Australia

Dear Donna,

Thank you for your feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

Great Service

Part came quickly and was reasonably priced

15 July 2024
AURUS Australia logo

Reply from AURUS Australia

Dear Harrison Vorwerk,

Thank you for your positive feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

All good the parts is right

All good the parts is right

2 July 2024
AURUS Australia logo

Reply from AURUS Australia

Dear Andor,

Thank you for your positive feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

Great past experience

Have used Aurus wiper blades on my previous car & was very happy with them.

9 July 2024
AURUS Australia logo

Reply from AURUS Australia

Dear Allen,

Thank you for your positive feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

Great quality and great price

Great quality and great price. There work well and are a great fit.

7 July 2024
AURUS Australia logo

Reply from AURUS Australia

Dear Joseph,

Thank you for your positive feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

Good product

Good product , great service and delivery.

11 July 2024
AURUS Australia logo

Reply from AURUS Australia

Dear Tony,

Thank you for your positive feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

The item/part supplied was incorrect

The item/part supplied was incorrect. Item returned and full credit received all thanks to Olga. Great customer service.

28 June 2024
AURUS Australia logo

Reply from AURUS Australia

Dear Chris

Thank you for your feedback! We are glad that you had a positive impression of working with us; we are always ready to resolve any problems that arise.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

The product is working very well

The product is working very well, and my car is running smoothly.

5 July 2024
AURUS Australia logo

Reply from AURUS Australia

Dear Cristian,

Thank you for your positive feedback! We are always glad to see you in our online auto parts store.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

Affordable and fast

Great quality product, exactly what I needed. Was packed and delivered really fast

30 June 2024
AURUS Australia logo

Reply from AURUS Australia

Dear Emilie,

Thank you for your positive feedback! We are always glad to see you in our online auto parts store.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

Customer service and quality products

Good product and received in 4 days from order.

24 June 2024
AURUS Australia logo

Reply from AURUS Australia

Dear Paulina,

Thank you for your positive feedback! We are always glad to see you in our online auto parts store.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

Item as described

Item as described, fast shipping

6 June 2024
AURUS Australia logo

Reply from AURUS Australia

Dear David,

Thank you for your positive feedback! We are always glad to see you in our online auto parts store.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

Web site was good

Web site was good. Price was good. Delivery was good.
2 sets of windscreen wipers bought. Suppled were different sizes to those stated on web site and order and on original cars. They only just fitted the cars after much juggling. But they do fit, just.
Wiper operation is very good. ACatina wipers.
After reading my comments Supplier promptly provided correct size unit at no additional cost. Now all fit correctly and operation is good. Score 5/5. john

4 June 2024
AURUS Australia logo

Reply from AURUS Australia

Dear John,

Thank you for your feedback. We're glad you were satisfied with our service but sorry for the difficulties you experienced with the wiper installation. If you have any problems with the product, please write to us; we are always ready to help solve your problem. We'll inform the manufacturer to improve the process and ensure customer satisfaction with acatana products.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

Infiniti 2015 Q60

Fast post to Qld, online order was easy and the set of blades for the Infiniti 2015 Q60 coupe wipers fitted perfectly!

1 June 2024
AURUS Australia logo

Reply from AURUS Australia

Dear Neil,

Thank you for your positive feedback! We are always glad to see you in our online auto parts store.

Best regards,
AURUS Australia Team

Rated 5 out of 5 stars

Great product at a great price

Quick delivery, great product at a great price 🤗

1 June 2024
AURUS Australia logo

Reply from AURUS Australia

Dear Gillian,

Thank you for your positive feedback! We are always glad to see you in our online auto parts store.

Best regards,
AURUS Australia Team

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