We can honestly say that our dealings with Aussie Vac, from initial contact to installation of our Aussie AV2700 Vacuum, was easy going from start to finish. Aussie Vac's staff and their attenti... See more
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See what reviewers are saying
Ordered new Aussie vac Friday delivered to Ballarat Sunday morning. Replacing 26 year old model that is still going but house size, carpet thickness etc has made a slight difference. Old one going t... See more
The telephone support prior to purchase seemed excellent. We won't know for sure until all the goods arrive and we can commence installation. Our consignment was shipped in two boxes. One box arrived... See more
My email was answered promptly detailing the options I needed. Once my order was placed it took only 48 hours for my replacement vacuum to be delivered to country South Australia. I must add that my... See more
Company details
Information provided by various external sources
Established in 1972, Aussie Vac is a family owned and operated business, specialising solely in ducted vacuum systems. Now a familiar household appliance, ducted vacuum cleaners have come a long way since the 1970's when such machines, only available fully imported were considered a luxury. Through our work in the housing industry an opportunity presented itself to develop a locally manufactured ducted vacuum system to meet the needs of Australian householders.
Contact info
1 Rushdale Street, 3180, Knoxfield, Australia
- 03 9763 6777
- sales@aussievac.com.au
- aussievac.com.au
4.3
Excellent
2k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was blown away by how quickly I got…
Was blown away by how quickly I got what I ordered. Ordered yesterday and delivered today. All great quality. Highly recommend!
13 November 2020
Unprompted review
Good quality product…
Recently I purchased Vac from Aussie vac. The installer came from Aussie vac was fantastic not only he know about the product but also he has given me good suggestions regarding the system. Over all my experience with the Aussie vac is amazing.
19 October 2020
Unprompted review
Great quality and fantastic service.
21 July 2020
Unprompted review
Excellent service
Excellent service - great to still have a family company rivaling the big clowns who promise the world but usually not the case.
From an older generation who want the simple service.
Cheers - Richard in Newcastle NSW.
16 July 2020
Unprompted review
Amazing service and products
Amazing service, I received my order in less than 7 days Via express mail on company’s expenses, after sales team emailed me with stock issues as soon as I placed my order.
love the new ducted switch hose.
Thank you for an amazing service and five star products.
14 July 2020
Unprompted review
Excellent service and delivery.
1 July 2020
Unprompted review
No probs
No probs, ordered online, received it in express post as I requested. Smooth transition.
30 June 2020
Unprompted review
Excellent service.
Excellent service.
Very happy with my purchase.
Delivered on time.
Would recommend to others.
30 June 2020
Unprompted review
The telephone support prior to purchase…
The telephone support prior to purchase seemed excellent. We won't know for sure until all the goods arrive and we can commence installation. Our consignment was shipped in two boxes. One box arrived next day which was excellent. The other box is somewhere within couriers system.
30 June 2020
Unprompted review
Fast service
Fast service. Good communication. Had the part in 4 days. Refreshing.
29 June 2020
Unprompted review
Exceptional and prompt service
29 June 2020
Unprompted review
Great fast service and product.
28 June 2020
Unprompted review
Amazingly this company had a ducted…
Amazingly this company had a ducted vacuum bag for a system installed back in the 80’s. Delivery was super fast during this tough time. Great Aussie company. Support Australian!!
28 June 2020
Unprompted review
I needed to replace a blown vacuum pump…
I needed to replace a blown vacuum pump after 10 years. Rang the service centre and got great advice and ordered the replacement part which have now re-installed with no issues.
28 June 2020
Unprompted review
Happy with my purchase.
27 June 2020
Unprompted review
Great service order delivered very…
Great service order delivered very quickly. Thank you
27 June 2020
Unprompted review
brilliant service and quick delivery
26 June 2020
Unprompted review
fast and good service thanks
26 June 2020
Unprompted review
After 20 years
After 20 years, it is fantastic to get the product I need within a week.
24 June 2020
Unprompted review
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