The product is as expected and was dispatched promptly following the order. Unfortunately UPS failed to deliver to the agreed date four times and it was finally delivered 5 days after the original del... See more
Company replied
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Australian Bodycare is one of my all time favourite brands. First, the brand uses clean ingredients and amongst it 100% pure essential tea tree oil in it's products- purer, more potent tea tree oil ca... See more
From placing my order I was kept informed of delivery date. In fact it arrived earlier, which was great. I love the range of shower/ body washes. So gentle, very delicate fragrance & leaves my sensiti... See more
**edit - after speaking with the customer service rep they replaced my damaged item for free and it arrived in one piece so I am thrilled, thanks so much! I was really looking forward to having Aus... See more
Company replied
Company details
Written by the company
Australian Bodycare has been a front runner for skin care products since 1992. Since then, we have adhered to the same ideas as we were founded on: Providing the best skin care solutions and helping people achieve a better quality of life.
Contact info
Trævænget 14, 5492, Vissenbjerg, Denmark
- 64471796
- info@australian-bodycare.com
- australian-bodycare.com
4.4
Excellent
18k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 2 weeks
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A very good product that we use daily
10 June 2025
Does not ship to, nor is based in Australia.
13 June 2025
Unprompted review
Reply from Australian Bodycare
Hi 😊
Thank you for reaching out!
We completely understand the confusion – despite our name, Australian Bodycare is actually based in Denmark, and unfortunately, we do not ship to Australia at the moment.
We’re truly sorry for any inconvenience this may cause. Please don’t hesitate to reach out again if you have any other questions.
Best regards,
Sofie
Australian Bodycare
Umm the dates showing that it will get…
Umm the dates showing that it will get here is like not till September or December..what the heck?? Did not take that long for my first order!!
10 June 2025
Reply from Australian Bodycare
Hi 😊
Thanks for reaching out!
I just checked, and I can see that your order has already been delivered – so no need to worry 🌿
It definitely shouldn’t take until September or December – I’m really sorry if the tracking information caused confusion.
Let me know if there’s anything else I can help you with!
Warm regards
Sofie
Australian Bodycare
Only been using for a couple of days
Only been using for a couple of days, so far so good. Nice products, you only a small amount to do the job! I would highly recommend.
7 June 2025
Not a happy customer
I ordered 3 1L of Body wash on the 18th of May I had to wait ages for the delivery which was split into three
The first 1L arrived damaged and leaking the second box arrived also damaged the pump was broken off the top of the container
If your company doesn't want to use bubble wrap for environmental reasons at least use corrugated cardboard to protect the products rather the paper whi h is currently being used.
Not a happy customers
2 June 2025
Reply from Australian Bodycare
Thank you for taking the time to write to us – and I’m truly sorry to hear about your disappointing experience.
It’s completely understandable that you’re frustrated after receiving damaged products in multiple shipments, especially after such a long wait. That is absolutely not the experience we want you to have.
We do appreciate your feedback regarding the packaging. You're right – we currently avoid plastic like bubble wrap for environmental reasons, but it’s clear that the current packaging has not protected your order properly. I’ve passed your comments on to our logistics team so we can evaluate and improve how we protect heavier items like the 1L body washes.
In the meantime, I’ve processed a refund for the body wash items – you shouldn’t have to pay for something that didn’t arrive in perfect condition 🌿
If there’s anything else I can do to help, please don’t hesitate to reach out.
Warm regards
Sofie
Australian Bodycare
I have been using the bodywash for many…
I have been using the bodywash for many years, and I absolutely love it. Never tried the scalp and haircare though. I'm looking forward to using it, when it arrived.
2 June 2025
Speedy delivery
30 May 2025
Clean, great products
Australian Bodycare is one of my all time favourite brands. First, the brand uses clean ingredients and amongst it 100% pure essential tea tree oil in it's products- purer, more potent tea tree oil cannot be found anywhere in the world and Australia has indeed mastered the art of using the oil in their products. Second, the price! Not that it would have mattered as much to me seeing what about 2 months use. The price is definitely affordable and the brand is definitely 'up there' with high end brands. Love Australian Bodycare and highly doubt I'll ever stop using it!
27 May 2025
I love the products so much specially…
I love the products so much specially the facial wash. I can feel the good quality ingredients on my skin. So good.
26 May 2025
Excellent service and product
9 May 2025
Very satisfyed with all the priducts…
Very satisfyed with all the products from you, spescially hairloss shampoo and conditioner. Fast delivery also.👍
7 May 2025
Fantastic service 😊
Fantastic service 😊. I will also recommend Australian Bodycare to anyone. Because of their natural products and pure ingredients from Australia.
20 May 2025
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