I would like to to thank Mathew for all is time and care to find us the best flights to Australia and other parts of air travel in Australia, we was due to travel October. And such a shame due to... See more
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Booking our month long trip to Australia, New Zealand, Fiji and Singapore couldn't have been easier. Richard Rymer took our wishes on board and produced a custom made trip and when we made changes it... See more
Company replied
Matt went to a lot of trouble to get our flights sorted despite the fact he should have clocked off half an hour ago! We didn't get the chance to ring until nearly 5pm which was his finishing time. He... See more
Guided me through the process of building my bespoke itinerary for Australia. Listened to my needs and requirements. Patiently amended things for budget issues. Offered alternative solutions. Hav... See more
Company details
Information provided by various external sources
The UK’s leading Australia, New Zealand and South Pacific specialists, we’ve been designing tailor-made holidays to Australasia since 1977.
Contact info
Suite 4A, 4th Floor (East Wing), Pit Row, LS1 4BT, Leeds, United Kingdom
- 0808 250 6803
- austravel.com
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This company hasn't invited customers recently, so reviews may not be representative
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I have used Austravel many times - why?
I have used Austravel many times - why? Because they listen and do what I want, they do not try to sell me something, and seek to find what I ask. Great firm
Happy Holidays
I have travelled twice in the past with Austravel and when this opportunity arrived to visit Australia again I didn't hesitate to contact Austravel.
The agent I booked with Suzanne Savage was both professional friendly and helpful. After speaking with her I felt as if I'd made a new friend. Looking forward with excitement to our forthcoming holiday.
Trip to Australia and New Zealand.
I have just booked an extended trip to Australia and New Zealand for December to mid February. The price was competitive and quickly arranged. Fine tuning to the trip was done over the phone with the very friendly and helpful travel designer.
Very helpful travel advisor
Very helpful travel advisor, who was only too happy to provide us with lots of different options to suit our needs and advice on the best amount of time to allow in each location.
Outstanding customer service
Suzanne organised my first trip to Australia which was brilliant so I went straight back to her once we picked New Zealand as our next holiday destination. Suzanne listened carefully to our wishes and provided an itinerary to meet our needs. She kept us informed through the planning stage and promptly sent the details once the reservations had been secured. I know Suzanne will always respond to my emails promptly and she answers all my questions no matter how trivial. Suzanne gives a professional yet friendly service and ensures that our holiday is expertly planned to alleviate any potential problems. I really wouldn't go to anyone else to plan my holidays to Australia or New Zealand. Suzanne is an absolute credit to Austravel.
I have used Austravel several times now…
I have used Austravel several times now and every time I have received excellent service. They are able to recommend hotels, places of interest and look for the best possible prices for your tailormade needs.
Excelllent service
Excelllent service, efficient friendly staff who could not have made booking easier
Good honest service
Very helpful staff who answered all my…
Very helpful staff who answered all my questions and were not pushy.
I am very happy with the service
I am very happy with the service . The young lady I talked to was friendly, helpful and knowledgeable
Very helpful on phone
Very helpful on phone. You have your own individual contact. Prompt return calls.
Used this company for about 6 yes now
Used this company for about 6yrs now. Always helpful with everything and super efficient.
Good friendly service
Richard is very patient
Richard is very patient! Changed route of trip about 7 times, but he kept on sending revised quotes.
Very helpful on offering alternatives, Not the first time i have used them and wont be the last.
Well done guys, appreciate.
Neil Gent
Have used austravel a number of times
Have used austravel a number of times but felt that the advisor wasn't very enthusiastic about his job when I spoke with him.
Excellent communication and a very…
Excellent communication and a very helpful lady on the end of the telephone.
Only just booked
Only just booked, so can,t comment on holiday until I have been. Spoke to a very helpful and pleasant agent.
Always looked after my travels around…
Always looked after my travels around the World superb service as always!
Good Service
This is the third visit to Australia being booked through Austravel. Very pleased with the service on previous occasions and so far in this instance. Very happy to recommend Austravel.
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