Auto Approve Reviews 14,210

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and ability to make the process smooth and easy to understand. Many people highlight the exceptional customer service, noting the quick response times and efficient handling of their needs, which contributed to a positive overall user experience. However, some customers also noted issues with the process taking longer than expected, with a few mentioning repeated requests for documents or a lack of clarity regarding their loan status. A small number of people expressed dissatisfaction with response times or the initial checks performed, feeling their time was wasted.

What people talk about most

Staff

Consumers find staff to be very helpful and professional. Many reviewers highlight specific agents like Dylan... See more

Service

Reviewers consistently report positive feedback about the service. Customers highlight the professionalism,... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the process easy,... See more

Response time

Customers generally had positive experiences with response times. Many reviewers appreciated the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I did a review some weeks ago. I will gladly do one more. I had an amazing experience with auto approve. I personally felt if though that I should have been able to get 60 day skip payments suppose to... See more

Rated 5 out of 5 stars

Kevin was excellent. Made the whole experience smoother and more enjoyable. He was very professional yet down to earth in his dealings with us. I would recommend Auto Approve to anyone wanting to r... See more

Rated 5 out of 5 stars

To be honest, their team is extremely professional & on time. The one thing that stood out was their time of processing. They took laser speed literally to process the loan. Great experience so far. H... See more

Rated 5 out of 5 stars

IT was a pleasure doing business with Taylor as he made everything easy to understand and he guided me through the process making it an easy transition. Would not hesitate to recommend Auto Approve... See more


Company details

  1. Non-bank financial service
  2. Financial advisor

About Auto Approve

Written by the company

Auto Approve simplifies the auto refinance process and helps save you money! Getting a quote takes a few minutes — we handle the rest.

Visit www.autoapprove.com to get started.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Fudgery...

My credit score is 700+ so I feel like the lender should not have asked me for a down payment. The down payment was more than my old monthly payment was surprising as well. The lender also changed my interest rate to skim me out a few more points...

15 April 2026
Auto Approve logo

Reply from Auto Approve

Thank you for your feedback. Down payment requirements and interest rates are determined by a variety of factors beyond credit score alone, including the specific loan program, vehicle details, market conditions, and lender guidelines. Final approval decisions, including down payment amounts and rates, are ultimately at the lender’s discretion. Additionally, each customer is provided the opportunity to review all documentation in full prior to proceeding with any offer and is under no obligation to continue, ensuring an informed decision can be made. Thank you again for your feedback.

Rated 5 out of 5 stars

Freeing up money for now

Mrs. Owens was very transparent on the
Buisness in hand. Made me feel like it was a smart decision to go with Auto Approve Loans. Documentation process
Was very fast and easy to fill out. She took her time explaining area’s I wasn’t familiar with. She’s great at what she does.

21 April 2026
Rated 5 out of 5 stars

I did a Refi...Applied,kickedback

I did a Refi...Applied,kickedback, AutoApprove did the leg work got me 5.4% (was 8.6%) they contacted my original loan holder and my insurance company and set me up with a zoomer for a Notary. Approved, they pay off old loan and set up payments for new one

13 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look