Horrible service canceled the part immediately, told there would be a refund, never happened called and left messages never a return call. Emailed the support that uses an a.i service will not allow m... See more
Company replied
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See what reviewers are saying
Oh my goodness stay away from these guys, as a token of their appreciation after you purchase you will be bomb barded with endless request to complete a survey. My Daughter just showed me her phone,... See more
Company replied
I wouldn't recommend buying from them. They'll deliver but if you want to refurn...god forbid.. often doging communication with some generic automated emails claiming they're upgrading their website... See more
Ordered the ceramic brake pads along with the drilled/slotted rotors, and everything came in perfect condition with everything needed for oem install, great quality, and an affordable price. I’ve had... See more
Company replied
Company details
Written by the company
AutoBuffy has been in business since 2019 providing the market with affordable aftermarket suspension parts while meeting or exceeding OE quality standards. We offer a full line of complete strut assemblies, air suspension, windshield wiper blades and many other lines. Don't see your part in our store? Not a problem, message us and we'll help you find it!
Contact info
33301, Fort Lauderdale, United States
- 888-477-2530
- hello@autobuffy.com
- autobuffy.com
2.5
Poor
722 reviews
Replied to 41% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Incredible customer service!!
After ordering the wrong parts, my own fault, these guys did an amazing job helping me solve my issue! The customer service is phenomenal! I've been ordering and buying car parts for 35 years and I can not recall ever having better service! No I was NOT paid to say any of this, I just am very impressed! Can't wait to do more business with this company. What a pleasure it has been!
31 August 2023
Unprompted review
Reply from Auto Buffy
Hey Benny,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Great retailer for car parts
The air compressor arrived before it was supposed to and it was well packaged. Also the quality of the part and the price were unbelievable .
23 August 2023
Unprompted review
Reply from Auto Buffy
Hey Austrin,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
GOOD EXPERIENCE
I ordered suspension parts and I thought they were very fare in price plus free shipping and arrived well packaged and on time. Thank you very much AutoBuffy!.
21 August 2023
Unprompted review
Reply from Auto Buffy
Hey Suzanne,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
The fast service and the product works…
The fast service and the product works great!
19 August 2023
Unprompted review
Reply from Auto Buffy
Hey Mario,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
2014 impala front struts
struts fit perfect, very fast shipping and good price
18 August 2023
Unprompted review
Reply from Auto Buffy
Hey Ron,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Everything worked out great the product…
Everything worked out great the product was great and the service was great shipping was the fastest I've seen in a while I'll be ordering from them again in the future.
14 August 2023
Unprompted review
Reply from Auto Buffy
Hey Ronnie,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
I definitely will use this again
I definitely will use this again, i must say i was worried as these parts were coming over 1500 miles away, but received them & was very pleased with quality of parts and service in which i received them via UPS. Thanks for the great service!!!!!!
11 August 2023
Unprompted review
Reply from Auto Buffy
Hey Melissa,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Parts were perfect and easy to install
Parts were perfect and easy to install. At the right price
12 August 2023
Unprompted review
Reply from Auto Buffy
Hey Isaac,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
ordered shocks for my 2001 F-150
ordered shocks for my 2001 F-150. Package was in my hands within a few days and follow up emails were prompt. I will be back, this is a top tier company and the price was lower than the big box stores.
10 August 2023
Unprompted review
Reply from Auto Buffy
Hey Christopher,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
It was very convenient you had the part…
It was very convenient you had the part I needed in stock I could not find it anywhere else you sent the right part the first time and I received it very quickly
24 July 2023
Unprompted review
Reply from Auto Buffy
Hey Louie,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Extremely Satisfied !
Parts came in way earlier than expected and in perfect condition too. Can’t forget about the price as well.
5 Stars All Around !!! ⭐️⭐️⭐️⭐️⭐️
7 August 2023
Unprompted review
Reply from Auto Buffy
Hey Joey,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Great product and fast shipping
I enjoy shopping with them, when it come to find a hard to find part this is my story.
7 August 2023
Unprompted review
Reply from Auto Buffy
Hey Willie,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Great product
31 July 2023
Unprompted review
Reply from Auto Buffy
Hey Matthew,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Great parts fast shipping
Perfection in parts quality, fast shiping.
Thank you!!
27 July 2023
Unprompted review
Reply from Auto Buffy
Hey,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
So I order some brake rotor from this…
So I order some brake rotor from this company they send me the wrong one I didn't know because I sent my car information so my order came I install my brake rotor on my car while driveing I heard brake noise when I take it to the mechanic they say small rotor wrong rotor when I call them now this guy give me attitude and cut me off the phone that's how u treat customer?? I'm never buying from u guys again these small company u try to boost there business with your good heart but they get too big and forgot where they came from thanks
26 May 2023
Reply from Auto Buffy
Hi Tricia,
Thank you for your feedback.
We have checked our system and we did not see any reports about this order. Please don't hesitate to contact us at help@autobuffy.com for further assistance.
Regards,
Rachel
Reply from Auto Buffy
Hey Ridvan,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Parts works well
23 July 2023
Unprompted review
Reply from Auto Buffy
Hey Hector,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Reply from Auto Buffy
Hey Stephani,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Great product! Perfect fit
What made my purchase great was the fact I got the perfect fit and good price delivered to my door in a reasonable time.
21 July 2023
Unprompted review
Reply from Auto Buffy
Hey Mitchell,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
Good product and fast service!
15 July 2023
Unprompted review
Reply from Auto Buffy
Hey J,
We appreciate you trusting us for your car part needs. As always we strive for excellence when helping our customers out with their vehicle issues. We're always here to help and look forward to continuing to serve you for all your automotive needs! Thank you for shopping with AutoBuffy.com!
Customer Happiness Team,
Rae
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