Auto Claim Specialists Reviews 382

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

As the owner of Reno Paint & Body, I’ve had a great experience working with Auto Claims Specialists over the years. They’ve helped hundreds of my customers with insurance short pays, total loss situ... See more

Company replied

Rated 5 out of 5 stars

I didnt know such a business/service existed until I was handed a card after picking up my vehicle from being repaired after an accident. I was told I could be leaving money on the table and that I... See more

Company replied

Rated 5 out of 5 stars

Auto Claim Specialists assisted with getting damages covered by our insurance carrier after a major weather event. They will work within the legal contract of your insurance policy so that your right... See more

Company replied

Rated 5 out of 5 stars

Honesty from the very beginning. They took over from day one and handled EVERYTHING. Such a relief and much needed. I was so exhausted arguing with the insurance company about obvious common sense top... See more

Company replied

Company details

  1. Insurance agency
  2. Financial advisor

Written by the company

As licensed Public Insurance Adjusters, we are experienced in negotiating claims with insurance companies. We have teamed up with Vehicle Value Experts for access to the best vehicle valuing tool available. Together, with the best knowledge and the best negotiating skills, we can ensure a fair settlement of your auto claim.


Contact info

4.9

Excellent

TrustScore 5 out of 5

382 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. They did a great job.

30 October 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Quick claim

They take care everything from the start to finish.

28 May 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

They did an amazing job

They did an amazing job. Made sure I got took care every step of the way!!

30 March 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Auto Claim Specialists came through in…

Auto Claim Specialists came through in a BIG WAY and got the full quoted repair amount for my Santa Fe!! I was extremely stressed after Progressive only offered to pay $2,460.24 for repairs that cost $15,913.77 and didn't know what to do until my mechanic recommended I contact Auto Claim Specialists.

I will not hesitate to contract with them again if ever needed.

Thank you again Auto Claim Specialists for taking care of those that the insurance companies try to bamboozle.

30 April 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business. We hope you never need us in the future. However, if the unexpected happens. Please give us a call.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Thank you....

30 October 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Great resource

Great company

30 October 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Easy Process

Easy Process, good turn out.

20 January 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

I am grateful another diminishing value…

I am grateful another diminishing value agent referred me to these guys (that speaks for itself when someone in your same industry & profession refers to you instead of keeping the work trusting it can be better handled) … my case was complex so the other diminishing guy trusted that these guys would get the job done. They in fact did, I am forever grateful for them. If I should ever need a service like this again I will be back here. They move efficiently, effectively & professionally. Organized and trustworthy business. I truly thank God for them and hope they will continue to grow in business and stay around for a long time. Thanks guys

31 October 2024
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. We truly appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Very quick and efficient

Very quick and efficient. Did what they said they could do.

26 May 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thanks so much for taking time to issue us a review. We truly appreciate your business. Please do let us know if we can help in the future.

Sincerely,

Robert McDorman

Rated 2 out of 5 stars

Poor response to questions and rep did…

Poor response to questions and rep did not call back in a timely manner.

24 October 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

I am sorry to hear you are unhappy with us. Our reputation is very important to me. I looked through the notes on your file, and they state that you were out of the country from time to time when we tried to reach you. I apologize for any breakdown in communication on our part. Please forgive us.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

They are very good at what they do.

Auto Claim Specialists assisted with getting damages covered by our insurance carrier after a major weather event. They will work within the legal contract of your insurance policy so that your rights to be covered fairly are met. Their small fee was well worth what all they were able to do.

20 November 2024
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. This means a lot to us, and the potential future clients who are considering our help. These client reviews are the key to our success, Thanks. Please let us know if we can help in the future.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Upfront

Upfront, Fast and easy. Liberty Mutual attempted to glue it back together and Auto Claim Specialists stepped in. Car was repaired at the shop I PICKED ! After all their nonsense, delays and even letters, ACS did the job !
When you pay for insurance you should not have to deal with aggravation.

23 February 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review, We truly appreciate this. Our future clients always look to these reviews to see how other clients feel about us. Thanks again for taking the time.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Great experience! Give them a try

The associate I spoke to walked me through the entire process. It was quick, easy, and I ultimately ended up with an appraisal value that I felt good about! I highly recommend.

29 May 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We cherish your business and appreciate you so much.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Simply the Best

Auto Claims Specialists are the leaders in their field. They are simply the best.

23 October 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. We truly appreciate you and your team. Potential future clients always look to our prior clients reviews and comments before selecting us to help. Client referrals are the key to our success. Please do let us know if we can help in anyway.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

This has been an awesome experience

This has been an awesome experience. I highly recommend Auto Claim Specialist. When the insurance companies refuse to properly cover a loss, don’t hesitate to contact these guy to make the carrier pay you fairly.

31 May 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking the time to issue us a review. We truly appreciate your business and referrals. Our potential future clients always look to the reviews and comments from prior clients before selecting us to help them. Thank you so much for your vote of confidence.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Working with Auto Claim Specialists was…

Working with Auto Claim Specialists was very easy and although the claim itself took a while to resolve, the Auto Claim Specialists were quick to reply to me and notified me when a change occured. I highly recommend them to anyone who is filing an auto claim!

21 October 2025
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for leaving us a review. We appreciate your business.

Sincerely,

Robert McDorman

Rated 5 out of 5 stars

Nice People Who Do Exactly What They Claim

It's so nice to meet competent, polite people who work for a company dedicated to doing exactly what they say they will do. That's the core of my experience with Auto Claim Specialists. I couldn't be happier.

20 October 2025
Unprompted review
Auto Claim Specialists logo

Reply from Auto Claim Specialists

Thank you so much for taking time to issue us a review. We truly appreciate your business. I hope yo never need us in the future. However, if the unfortunate happens, please call on us.

Sincerely,

Robert McDorman

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look