Automatic Door and Hardware Reviews 322

I finally found the info I needed regarding wire gauge for motorized panic bar release. Outside of product manuals which I don't have this is the only place I found the recommended wire size verses length. Now I think my guess is correct that alarm sensor wire (used to power motor ~30' from power supply), probably 22 gauge, results in too high of a voltage drop and can't fully retract the bar. Thanks so much for this detailed information.

I was super stuck on a job, customer was angry. They had missing trims that I just could not track down. A lot of trial and error, until I found these guys. Very, very helpful ! Their youtbe channel is awesome too!

Rip off of a company, rude coustomer support. They will overcharge on shipping for something that weighs under an ounce $20 plus they send not full order and will not refund .

Gary was amazing and very helpful. Thank you so much Gary! There are rare people like Gary, This man deserves a raise.

Excellent quality product and the best service I have received in the construction industry in forever. The sales team are very friendly, helpful and get things done very quickly! I look forward to my next orders.

Derek and his team are super responsive and helpful! The customer service is extraordinary! Thank you so much!

Called needing help to find the right weatherstripping for some commercial doors. Derek answered and was extremely knowledgeable. Sent him a few photos and he immediately identified what I needed. Even helped me troubleshoot a problem and gave me a great solution. Will definitely come to Automatic Door and Hardware for any future needs!

Derek was great! Each time I called he helped me with my issue! He even went so far as to walk me through the 30min install on the last phone call. Great job, Derek! I appreciate your help!

I was following up on my return refund and Derick was the one to help me. It was easy, efficent and I received an email for my refund almost immediately.

Received great advice and support from Derek in finding the right products for my applications! He reviewed my photos to help me find exactly what I needed. I will come back to Automatic Door and Hardware for all my hardware needs.

Derek has been on of the best person to work with and very knowledgeable in his field not only did help me get the right part I need but help me trouble shoot some other issue I was having on my door which I have hired professional door company to come look at it and they were not able to fix the problem . Derek walked me though the whole process of trouble shoot and fixing the problem. I will definitely recommend this company to others and will not look anywhere else because of Derek .

Love these guys! Super helpful and good products.

Customer service Rep Derrick was very helpful

I have zero experience with doors, and have spoken with Derek 3 or 4 times on 3 different doors. He is always very polite, patient, and educated me every time. Derek's knowledge and expertise is conveyed humbly as he communicates with me, much appreciated! In my 40+ years of business, an employee like him is rare, and is also a result of good management. Thank you.

Gary is a great guy to work with. He is pretty knowledgeable about sliding doors and always goes above and beyond to get the problem solved. As of now he helped me 3 times and all 3 times I do exact what he recommends me and problems are solved. Highly recommend.

My experience with this company has been exceptional. Fast response, quick pricing and sales orders. Your shipping is always packaged so nothing is damaged in transit. The best of all has been Derek, his customer service and support for the field techs is above and beyond any other company we deal with. I will recommend your company again and if we ever need your type of products in the future you better know we will only come to Automatic Door and Hardware.

Gary was very helpful. He went above and beyond to help solve my ada door issue. He was the projects MVP!!!

derek was amazing he got the whole team involved and helped me come up with a unique solution to my door situation.

Gary very helpful finding the right door hinge I needed did not have a lot of information and help me

Answered all my questions and helped me find the perfect door and hardware we needed for our building.