Automatic Door and Hardware Reviews 322

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I finally found the info I needed regarding wire gauge for motorized panic bar release. Outside of product manuals which I don't have this is the only place I found the recommended wire size verses l... See more

Rated 5 out of 5 stars

after purchased the falcon 8231 pull arm swing package, confuse with the diagram manual took pictures of the unit email to William from sale department and he responded right away, he guide me throu... See more

Rated 5 out of 5 stars

Called needing help to find the right weatherstripping for some commercial doors. Derek answered and was extremely knowledgeable. Sent him a few photos and he immediately identified what I needed. Eve... See more

Rated 5 out of 5 stars

I have zero experience with doors, and have spoken with Derek 3 or 4 times on 3 different doors. He is always very polite, patient, and educated me every time. Derek's knowledge and expertise is conve... See more

Company details

  1. Door supplier
  2. Hardware Shop

Written by the company

Automatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

322 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Finding repair/replacement parts for…

Finding repair/replacement parts for anything is a challenge; after a net search for weather strip on a 30 year old storm windows I stumbled on ADH... having only a weathered sample, my questions to their customer service got immediate replies and a recommendation, a novel experience for most suppliers.
The ordering process was quick and the 1100 feet roll of stripping arrived the next day... didn't expect that and thankful for the service.

18 April 2020
Unprompted review
Rated 3 out of 5 stars

ordering headache

any item missed on the order form causes a lot of the information to be deleted and requires it be re-entered. just highlighting the missed information would have been much less irritating, but at least the parts I needed were offered.

26 February 2020
Unprompted review
Rated 5 out of 5 stars

Very fast customer service my email was…

Very fast customer service my email was responded to within 10 min, great prices. I have only placed my order and have not received it yet, so hopefully receiving the product is just as easy as buying it

24 February 2020
Unprompted review
Rated 4 out of 5 stars

Contact info

Yet would be better if you would post a numerber for tec help and questions

17 February 2020
Unprompted review

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