I finally found the info I needed regarding wire gauge for motorized panic bar release. Outside of product manuals which I don't have this is the only place I found the recommended wire size verses l... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
after purchased the falcon 8231 pull arm swing package, confuse with the diagram manual took pictures of the unit email to William from sale department and he responded right away, he guide me throu... See more
Called needing help to find the right weatherstripping for some commercial doors. Derek answered and was extremely knowledgeable. Sent him a few photos and he immediately identified what I needed. Eve... See more
I have zero experience with doors, and have spoken with Derek 3 or 4 times on 3 different doors. He is always very polite, patient, and educated me every time. Derek's knowledge and expertise is conve... See more
Company details
Written by the company
Automatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.
Contact info
4501 E FM 1518, 78154, Selma, United States
- 877-412-3667
- help@autodoorandhardware.com
- autodoorandhardware.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was pretty easy website
Was pretty easy website. Was just surprised I couldn’t find any contact no.
Good email customer service
Good email customer service. I had questions and you folks got me answers right away.
Finding repair/replacement parts for…
Finding repair/replacement parts for anything is a challenge; after a net search for weather strip on a 30 year old storm windows I stumbled on ADH... having only a weathered sample, my questions to their customer service got immediate replies and a recommendation, a novel experience for most suppliers.
The ordering process was quick and the 1100 feet roll of stripping arrived the next day... didn't expect that and thankful for the service.
Easy online experience.
Very quick reply’s
Very quick reply’s.
I’m older a bit so a phone would have been better.
All in all. 👍🏻
ease of ordering
ease of ordering, great prices, fast shipping, part fit great
Great customer service
Easy to navigate
Easy to navigate, good price and they had exactly what I needed.
ordering headache
any item missed on the order form causes a lot of the information to be deleted and requires it be re-entered. just highlighting the missed information would have been much less irritating, but at least the parts I needed were offered.
Very easy to navigate the Website
Very easy to navigate the Website, will be back to purchase again
Very fast customer service my email was…
Very fast customer service my email was responded to within 10 min, great prices. I have only placed my order and have not received it yet, so hopefully receiving the product is just as easy as buying it
QUICK AND EASY TO ORDER
Easy to order right parts
The website refused to accept my order…
The website refused to accept my order several times. Finally when I changed the credit card it accepted the order.
Everything works just as should have
Everything works just as should have. Web site was easy to use. Pricing was good.
Contact info
Yet would be better if you would post a numerber for tec help and questions
GREAT QUALITY PARTS QUICKLY.
Help instantly
The salesman responded immediately and helped assure that I ordered the right part I needed.
First time user - definitely will use again
Fast. Easy to navigate the site. Had the part.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








