I finally found the info I needed regarding wire gauge for motorized panic bar release. Outside of product manuals which I don't have this is the only place I found the recommended wire size verses l... See more
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See what reviewers are saying
after purchased the falcon 8231 pull arm swing package, confuse with the diagram manual took pictures of the unit email to William from sale department and he responded right away, he guide me throu... See more
Called needing help to find the right weatherstripping for some commercial doors. Derek answered and was extremely knowledgeable. Sent him a few photos and he immediately identified what I needed. Eve... See more
I have zero experience with doors, and have spoken with Derek 3 or 4 times on 3 different doors. He is always very polite, patient, and educated me every time. Derek's knowledge and expertise is conve... See more
Company details
Written by the company
Automatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.
Contact info
4501 E FM 1518, 78154, Selma, United States
- 877-412-3667
- help@autodoorandhardware.com
- autodoorandhardware.com
4.5
Excellent
322 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast and good inventory
2 October 2019
Unprompted review
Excellent Service
Excellent Service! Promptly Shipped and Recieved. Thank You!
28 September 2019
Unprompted review
Easy to order
Easy to order, received shipment quickly and it's exactly what I ordered/needed...and price was cheaper than everyone else I searched online!
Joe T.
Texas
26 September 2019
Unprompted review
This guys are awesome
26 September 2019
Unprompted review
The online setup you have made…
The online setup you have made everything very easy to order what I needed quickly. Thank you
25 September 2019
Unprompted review
Great selection of products at a good…
Great selection of products at a good price.
23 September 2019
Unprompted review
I overpaid for door parts and cannot…
I overpaid for door parts and cannot cancel order an hour after my mistake
22 September 2019
Unprompted review
Reply from Automatic Door and Hardware
Hello,
Sorry to hear that. We do offer cancellations. However, I show no record of you contacting customer service for a cancellation request. Regardless, I've looked up your order and cancelled and fully refunded you. In the future, please contact customer service immediately to cancel an order as explained on our website.
Thank you again and have a great day!
I received a prompt reply to my…
I received a prompt reply to my message. I just hope and trust that the double door is promptly shipped.
16 September 2019
Unprompted review
Great Service
Part was exactly what I ordered and it was promptly delivered.
15 September 2019
Unprompted review
Item as described
10 September 2019
Unprompted review
Why do they not have a phone number
Why do they not have a phone number
It gets bad when we are all just numbers and no personal contact.
30 August 2019
Unprompted review
Had what I needed at a great price
28 August 2019
Unprompted review
Quick and easy.
22 August 2019
Unprompted review
My Ordering Experience
I emailed pics of our product and the part I needed. Within minutes I got an email back telling me the part name and number and I ordered it. Quick and easy. That's just the way I like it!
19 August 2019
Unprompted review
Hmmm
Wasn't able to find the items I was looking for and didn't receive much help through my email. In this day and age of Amazon you'd think websites, product catalogs, and customer service would rank a little higher in everyone's business. I did make a purchase and feel like I'm settling for an item that I desperately need and hope will work. Fingers crossed!
12 August 2019
Unprompted review
Reply from Automatic Door and Hardware
Hello David,
I am sorry you are displeased with our customer service. We always try to answer our customers the best we can. If you have further questions about any of our products we are always happy to answer them. Customer service is always our top priority. Please feel free to contact our customer service team directly and we would be happy to address any of your concerns.
Thank you and have a nice day,
Prompt response when emailed and…
Prompt response when emailed and purchasing on line was very user friendly!
9 August 2019
Unprompted review
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