I spoke to Auto Logistic Solutions Ltd who took away all the hassle from myself having to claim on my own insurance and claimed everything from the other parties insurance company. From start to finis... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Had a non-fault crash and was put onto this company by my garage. Couldn't of asked for a better company to deal with it all. Professional approach and was kept in the loop from the start, had a hire... See more
Company replied
My son had a simple no-fault claim (the other student party drove into his parked car at college and accepted fault straight away). Sonos referred us to ALS and the claim was quickly put into motion.... See more
Company replied
To be honest I was nervous going through with this option, and I did contact every few days for an update as wanted to know what was happening, I did have my doubts. They gave us a courtesy car straig... See more
Company replied
Company details
Written by the company
An industry leading accident management company, dedicated to helping people who have be involved in road traffic accidents. We specialise in credit hire and credit repair, ensuring that people who are not at fault for a road traffic accident remain mobile and be put back into their pre-accident position as quickly and as hassle free as possible. Our customers benefit from having a dedicated claims expert on hand to arrange everything, transportation whilst their car is off the road and no excess to pay, all whilst providing industry leading advice throughout the process.
Contact info
1 Livsey Street, OL16 1SS, Rochdale, United Kingdom
- 0800 009 3296
- claims@autologistic.co.uk
- autologistic.co.uk
4.3
Excellent
230 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent experience
Excellent experience. Very simple. Very direct and informative
15 August 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hello Robert
Thank you for taking the time to give us this amazing review. We really appreciate it!
I have passed this on to the team who have dealt with your case.
Thanks Again
ALS Team
Reply from Auto Logistic Solutions Ltd
Thank you for taking the time to give us this great review.
We really appreaciate it when people let us know we have done well.
I have passed this on to the team who have dealt with your case.
Thanks Again
ALS Team.
Had one of their vehicles for courtesy…
Had one of their vehicles for courtesy car , whilst mine was to repair. I must say that they are very reliable . Been happy with them , as they are gentle , friendly, and provide a very good service
4 August 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hello!
Thank you for taking the time to give us this awesome review!
We love to hear when we have done well.
I have passed this review on to our claims department.
Thanks Again.
ALS Team
Excellent service, outstanding from the outset! Hassle free and friendly team
From the outset of the claim, ASL covered everything from liaising with the other insurer to getting me a hire car immediately, excellent experience! What I really did appreciate is they communicated regularly and at every stage and if you needed to speaks to them you weren’t held in endless queues, the answer was prompt and the team friendly, I would highly recommend
14 July 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hi Martyn
Thank you for taking the time to give us this amazing review!
We really appreciate it when clients let us know that we have done well.
I have passed this review on to the team who have dealt with your case.
Thanks again.
ALS team
Really helpful and I had a courtesy car…
Really helpful and I had a courtesy car within 2 hours of the call. From accident to receiving payout it was only a matter of 2 weeks. Would highly recommend.
15 July 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hello Andrew,
Thank you for taking the time to give us this amazing review. We really appreaciate it when clients let us know when we have done well.
I have passed this review on to the team who have dealt with your case.
Thanks Again
ALS Team
Excellent company to deal with
Excellent company to deal with. Very prompt communication, by text, e-mail or over the phone. Very clear explanation of procedure to follow, after someone reversed into my parked car. Sorted out a hire car when my car was in for repair and handled all the communication with the third party's insurance company. Would be very happy to use again if ever needed.
12 June 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hello Alan,
Thank you for taking the time to give us this amazing review!
We really appreciate it when clients let us know we have done well by them.
I have passed this review on to the team who have dealt with your case.
Thanks Again
ALS Team
Excellent service from beginning to end
8 June 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hello Antony,
Thank you for taking the time to give us this amazing review!
I have passed the review on to the team dealing with your case.
Thanks Again
ALS Team
Absolutely perfect experience
Absolutely perfect experience, everyone involved was so professional and I would definitely use them again and recommend them to everyone
28 April 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hi Paul
Thank you for taking the time to give us this amazing review, we really appreciate it when people let us know we have done well.
I have passed this on to the team who have dealt with your case.
Thanks Again
ALS Team
Reply from Auto Logistic Solutions Ltd
Thank you for taking the time to give us this amazing review, we realy appreciate it.
I have passed this on to the team who have dealt with your case.
Thanks again.
ALS Team
Absolutely different class for me…
Absolutely different class for me arranged everything looked after my worries answered every question and received quick payout can't recommend them enough
5 May 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hello Jay R
Firstly thank you for taking the time to give us this amazing review.
I am however struggling to match your name on trustpilot to a case.
Please could you email. data@autologistic.co.uk just saying "That review was me", so i can add it and link it to your case.
Thanks Again. ALS Team
Thorough professionalism
Thorough professionalism. No problem at all in the claim. From start to finish, never ever i felt like this wont work. It took just 10 days to get my car fully done , the lorry driver who damaged my car with a burst tyre, damaged bumper and damaged door. This claim by ALS was perfect in all sense. Great job. Fully recommend.
30 April 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Good Afternoon!
Thank you for giving us this amazing review, we really appreciate it when people let us know that we have performed to an expected standard.
I have passed this review on to the team who have dealt with your case.
Thanks Again
ALS Team
Very good experience
I made great experience.i am very satisfied for this service
30 April 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hello Singh,
Thank you for taking the time to give us this good review.
I have passed this on to the team who have dealt with your case.
Thanks Again.
ALS Team.
Brilliant experience with this company…
Brilliant experience with this company - had a crash that was not my fault and with working away I was worried my travel would be disrupted. Phone call was received within an hour of the crash, and the courtesy car was dropped off the same day.
Really easy process from start to finish and the work completed to my car has been done to a brilliant standard. I haven’t been disrupted once and the whole process didn’t cost me a thing or affect my insurance.
Thank you
28 April 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hello Abby,
Thank you for taking the time to give us this amazing review! We are glad to hear that you found our service a really easy process from start to finish.
I have passed this review on to the team who have dealt with your case.
Thanks Again
ALS Team
6* service aftersomeone crashed into my car
After someone crashed into my car on Tesco carpark and left without leaving any details, I was distraught that I would be left with the bill to repair my car when it wasn't my fault, I wasn't in the car at the time, after doing a lot of digging and thankfully there were witnesses who had video footage, I managed to finally get my car repaired.
Many thanks to Auto Logistic Solutions, who BodyTech (who carried out the repairs recommended).
They saved me so much stress by handling everything, they managed to get the person who crashed into mine to pay through their insurance (finally).
Auto Logistic Solutions were fantastic, and even gave me a hire car so I could still pick the children up from school and look after my elderly relatives (hospital appointments etc).
Thanks so much for keeping me informed all the way through and putting my mind at ease.
Brilliant service from all the staff involved 6*
2 April 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hello Debz,
Thanks again for taking the time to give us such an amazing review!
Everyone here at ALS really appreciate it when people let us know when we have done well!
I have passed this review on to the team who have dealt with your case.
Thanks Again
ALS Team
Thanks to a professional experienced…
Thanks to a professional experienced team my stress of a crash and dealing with insurance claims and hostile therd parties was mad simple. One call to auto logistic solutions ltd and thay handled everything. Thanks guys.
3 April 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hello Kiley,
Thank you for taking the time to give us this glowing review! We really appreciate it when clients let us know we have done well.
I have passed this on to the team who have dealt with your case.
Thanks Again.
ALS Team
Excellent company
A great company who assisted when my car was damaged by someone unwilling to give insurance details. Their employee Hayley was very helpful throughout the whole process, From coordinating the repair to provision of a courtesy car. Can't recommend enough.
11 March 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hello Ruth,
Thank you for taking the time to give us this great review. It always good to hear that our staff have performed well throughout cases.
I have passed this on to the team who have dealt with your case.
Thanks Again
ALS Team
A car accident made less stressful by A.L.S
A delivery driver drove in to the front of my car causing substantial damage. A.L.S managed the claim off the third party's insurance and supplied me with a replacement hire car. You have to supply a lot of information but its worth it. A.L.S did all the mediation with the insurance company and kept me informed of the progress.
1 March 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hello Wayne,
Thank you for taking the time to give us this amazing review. We always love to hear that we have done well. I have passed this on to the team who have dealt with your case.
Thanks Again
ALS Team
The company were great from start to…
The company were great from start to finish dealing with every aspect of my case.
31 January 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hi Gary,
Thanks for taking the time to review out service.
We are glad to see that you are happy with it.
I have passed this review onto the team who have dealt with your case.
Thanks Again
ALS Team
My Experience white Auto Loggistic
I had a minor accident which was not my fault was given auto logistic number they sorted it all out got a curtis car i had no worry’s at all highly satisfied whit there servi ce. Mrs H Southerington
25 November 2024
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hello Hazel,
Thank you for taking the time to give us this great review. We really apreciate it.
I have passed this review on to the team who have dealt with your case.
Thanks Again
ALS Team
Exceptional service from start to…
Exceptional service from start to finish, literally sorted everything out with great communication along the way.
13 February 2025
Unprompted review
Reply from Auto Logistic Solutions Ltd
Hello Nathan,
Thank you for taking the time to give us this amazing review.
We are glad to hear that everything was sorted on your case and we really appreciate it when people let us know that we have done well.
I have passed this review on to the team who have dealt with your case.
Thanks Again
ALS Team
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