Automotive Superstore Pty Ltd Reviews 

1,585
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 199 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent prices and the wide variety of products, often finding exactly what they need. Many highlight the fast processing and delivery services, with orders arriving quickly. The ordering process is generally described as simple and efficient, supported by helpful staff. Conversely, a small portion of people felt that product compatibility was sometimes an issue, with items not fitting as expected. Some reviewers also experienced significant order processing delays or found products listed as in stock were actually unavailable. Additionally, a few customers noted difficulties with the website's navigation, payment processing, or its compatibility tools.

What people talk about most

Product

Users describe ambiguous interactions with product, with many customers praising the product quality,... See more

Order

People report ambiguous experiences with order, with some customers finding the ordering process simple,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Price

Customers had positive experiences with price, consistently praising the great and competitive pricing, with... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising its ease of use for finding and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got... See more

Rated 4 out of 5 stars

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure... See more

Rated 4 out of 5 stars

Hi, I purchased 2 x large Brembo rotors this week and had them delivered to Melbourne. Items were delivered really quick by Aus Post. When you see the pics you'll understand. Both rotors weigh... See more

Rated 5 out of 5 stars

I ordered pioneer speakers to upgrade the cheap speakers in my series 200 landcruiser from automotive superstores a week ago, recieved them yesterday and fitted them both in about an hour this morn... See more


Company details

  1. Auto parts shop
  2. Car accessories shop
  3. Car Stereo Shop

Written by the company

Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+


Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,585)

191 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Recent purchase was all good… But

Recent purchase was all good .....however I have had a please notify me for some parts for about a year and the website has no record of it so every now and then I hit the notify when when its in stock, I think your system needs to record the please notify me issues on the accounts so people can see the quirey is still ongoing

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Great way to save on car parts

These guys are great. Most of the time they're the cheapest part retailer in Australia, with loads of stock online. Their physical store in Castle Hill is huge, and the staff are friendly.

Just note that occasionally they'll list an item as in stock, only to email you with an out-of-stock notice following your part order. Fortunately you get refunded / redirected almost straight away.

14 July 2025
Unprompted review
Rated 5 out of 5 stars

All good.

All good, easy to navigate purchase process. Item arrived on time and intact.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

I have been using Automotive Superstore…

I have been using Automotive Superstore for years now. Im also a qualified Automotive Technician .
After learning about there Click and Collect setup only just recently . They have become my Go to parts Suppliers due to there pricing, reliability, friendliness, knowledge and now the Speed in which your order and parts can be supplied with the innovative click and Collect team based in Dingley Victoria.

10 out of 10. Could not recommend these guys enough.
Thank you for the service your provide guys well done.

13 June 2026
Unprompted review
Rated 1 out of 5 stars

Be very careful..

Be very careful... if you buy a high value product and decide it was the wrong item, you will be charged 5% restocking fee - even if that item came from that shop. they will call it a gesture of good will on their part. If this item is return and you have a microscopic mark or 1mm cut wire, you will NOT get your refund. Also be expected to wait like the RTA - 6-7 employees in one shop will take 30mins +. not to mention the return form you need to fill out online before you can return it. Good luck shopping with these guys, you will need it.

6 June 2026
Unprompted review
Rated 5 out of 5 stars

I did a google search for all the best…

I did a google search for all the best prices for what I wanted. Automotive superstore were cheapest of the lot. With the right part numbers and a quick search. I had all I was looking for in my basket in no time..and payment was so easy..thanks ..now let's wait for delivery..

30 May 2026
Unprompted review
Rated 1 out of 5 stars

WTAF

WTAF. I’m getting asked for a review and I haven’t even had confirmation my order is ready for pickup. No emails. No texts. Zero feedback but you’ve happily taken my money. DO NOT USE.

29 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look