Automotive Superstore Pty Ltd Reviews 

1,586
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 199 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent prices and the wide variety of products, often finding exactly what they need. Many highlight the fast processing and delivery services, with orders arriving quickly. The ordering process is generally described as simple and efficient, supported by helpful staff. Conversely, a small portion of people felt that product compatibility was sometimes an issue, with items not fitting as expected. Some reviewers also experienced significant order processing delays or found products listed as in stock were actually unavailable. Additionally, a few customers noted difficulties with the website's navigation, payment processing, or its compatibility tools.

What people talk about most

Product

Users describe ambiguous interactions with product, with many customers praising the product quality,... See more

Order

People report ambiguous experiences with order, with some customers finding the ordering process simple,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast shipping... See more

Price

Customers had positive experiences with price, consistently praising the great and competitive pricing, with... See more

Website

Reviewers mention ambiguous feedback about the website, with many praising its ease of use for finding and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had trouble getting into my account after a password change recommended by Norton. I contact them online and still had trouble. I persisted and I believe the problem was my end. When I got... See more

Rated 4 out of 5 stars

Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure... See more

Rated 4 out of 5 stars

Hi, I purchased 2 x large Brembo rotors this week and had them delivered to Melbourne. Items were delivered really quick by Aus Post. When you see the pics you'll understand. Both rotors weigh... See more

Rated 5 out of 5 stars

I ordered pioneer speakers to upgrade the cheap speakers in my series 200 landcruiser from automotive superstores a week ago, recieved them yesterday and fitted them both in about an hour this morn... See more


Company details

  1. Auto parts shop
  2. Car accessories shop
  3. Car Stereo Shop

Written by the company

Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+


Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(1,586)

192 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I Ordered a Ryco Z586 Fuel Filter for…

I Ordered a Ryco Z586 Fuel Filter for my V8 Commodore
and received it the very next day via Australia Post express delivery
I was amazed at the speed and efficiency , I would not hesitate to recommend this company to anyone looking for quality auto parts

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly people n environment

Very friendly people n environment. The service is very down-to-earth n efficient and I am always well informed of my parts situations. Most of the times it's ready for me to picked up👍. Thanks

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic!

Team,

This is the best service I have ever experienced!
The whole ordering process was easy, the updates and accuracy of those updates, has been next level! Even our delivery lady was lovely. Product was packed really well and secure.
Thank you so much!
Ash 😀

9 April 2026
Unprompted review
Rated 5 out of 5 stars

All went very well

All went very well. The communication was good. My only difficulty was completing the order when I had forgotten my password.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

Super...Store

Very easy to find the product(s) I wanted, order them and receive confirmation of order, and in process. I like using PayPal Pay in 4 too, and there were a range of payment options. All too easy ;-D

28 March 2026
Unprompted review
Rated 4 out of 5 stars

AS e-commerce experience very positive

AS e-commerce experience very positive. I have issues with Aerpro and their product line and fitting guides / product selection. From the "validated" compatibility tool on their website, I only used two products. Everything else was an absolute waste of money. No reflection on Automotive Superstore. Aerpro are just full of BS.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

dishonest seller

dishonest seller. Can't supply and asked for a restock fee on goods never shipped.
Had to file a paypal claim.
Do not buy from them.

28 February 2026
Unprompted review
Rated 4 out of 5 stars

Reasonably reliable, occasional mistake

Have ordered through them approx 10 times and have only had 2 sub-par experiences, once where I had ordered something that caused an error in the system which was resolved by a phone call. And another time where I was delivered an empty box that should’ve had an item inside, which was also able to be resolved by a phone call and couple of emails after which they sent me the missing item.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Fast delivery. Bit difficult to navigate website if you want to order for two different cars.

14 March 2026
Unprompted review

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