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Company details
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Automotive Superstore is Australia’s most trusted car parts & accessories store. All your favourite brands online delivered to your door at unbeatable prices! Free Shipping $99+
Contact info
2H Hudson Avenue, 2154, Castle Hill, Australia
- 1300 889 116
- https://automotivesuperstore.com.au/contact/
- automotivesuperstore.com.au
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Bought an expensive item and requested…
Bought an expensive item and requested it be sent express. They agreed then delayed posting it for 5 days. Then the courier company Global Express lost it for 10 days. There was nothing but excuses. The item seems good but quite frankly I would be a wary of buying from them.
Windscreen wiper fitment
Great site, short on detail for fitment of wiper blades. There is direction for advice, but no advice on actual fitment types, of which there are two. Despite match to make model and series, not sure if I will get correct fitment.
Don’t try to ring - it’s too hard
Very unclear early on whether you could click and collect.
Tried to ring you to clarify but that was impossible - thousands of options via your system but none got me thru - obviously you trying to be efficient but your not friendly doing it
Great sale discount on a well know brand
Great sale discount on a well known brand and plus another additional discount to complete the purchase.
Easy online sourcing the part needed and checking out
Careful trusting there website tools (licence plate #)
I used there licence plate number thingy to order the right part for my car. Yet once I got it, it was for a wrong part. After jumping through hoops for a week, they accepted the return. I had already spent $20 on postage, then another 15 too send it back, now a 10% restock fee. It actually cost me 80, lost $43 because of there website tool. Thats complete Bs.
Very slow to post.
Ordered at the end of November, was not posted until the 10th of December, not received until the 15th, no notification of hold ups, no communication at all.
Save yourself the wait and order from SuperCheap/Repco or even a reputable Ebay seller.
No customer service by phone only email…
No customer service by phone only email stores in Melbourne that don't stock the same parts as Sydney 10 days before order is dispatched I just hope the parts are quality I was better off sourcing the parts in store I would've had them by now...
NOT RECOMMENDED 0⭐'s
I found them very good with their…Jeep sensors
I found them very good with their delivery and time service and the price will buy from them again
Very good with answering any questions…
Very good with answering any questions needed to make sure we get the right fit
Easy to use online shopping
Easy to use online shopping, liked how I could put a heap of items in a wish list first before making final decision before going to cart. Helpful staff when I needed clarification if the item fitted. Fast processing and delivery.
Frazer has been a great help to me in…
Frazer has been a great help to me in ascertaining what accessories I should need to complete the installation of the parts that I wanted to order. The whole ordering process on line for an aged gentleman was easy to understand as well.
TOO SLOW
I order my part on Sunday 23rd of November, part peaked on Friday 28 of November, I have a message from their fright company, I will receive it on 9th of December. I am in Automotive parts as well and takes about a 7 to 10 days from time customer order to receive the order. This is very slow service.
It's so easy to buy online
It was so easy to buy online as I'm in North Qld.
ease of purchase thru web-site And…
ease of purchase thru web-site And location
Easy in and out
Easy in and out. Had the products i was looking for and they arrived as promised
Quick pick & pack
Very informative parts page with very detailed specifications and comparability.
Paid for the quickest postage and received my part within 48hrs.
Great Company
Excellent pricing, easy to purchase, fast processing on website
Communication excellent, order confirmed, invoice issued within minutes, status sms updates.. very professional, recommend
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