At the time of writing - Order placed on 26th June. Received comms on 6th June stating error with order and order hasn't shipped unless I pay an extra amount. Telephoned me with automated pa... See more
Company replied
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See what reviewers are saying
Wish I would of ordered off eBay . Ordered last Tuesday 20th and being advised delivery Wed/Thurs 28/29 . Just repeating what everyone else says . No delivery options for next day etc. No ETA when ord... See more
Company replied
Spare part was good quality and very well packed and fitted perfectly. Just one observation, it took six days for the part to arrive as it comes from Germany, although very pleased with everything, i... See more
Company replied
Ordering from Autopartspro for me was a risk at beginning because I did not know the firm. Once I ordered I find them very professional. My package was visible online from the day it was sent to me. O... See more
Company replied
Company details
Written by the company
Your car parts shop for ✓ low-priced auto parts ✓ brakes ✓ filters and more - we have almost everything for your vehicle at attractive prices
Contact info
United Kingdom
- trust@autopartspro.co.uk
- autopartspro.co.uk
3.8
Great
309 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
18 April 2023
Reply from Autopartspro - Great Britain
Hello Mr. Saunders!
Thank you for taking time to leave a review of our company.
Have a nice day!
Best regards,
Autopartspro Team
Very good supplier
Parts were exactly what i needed. Great prices and big choice of manufacturers. Delivery was ok especially that it was Easter period. Will use them again if needed and recommend to friends
8 April 2023
Unprompted review
Reply from Autopartspro - Great Britain
Hello Piotr,
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Autopartspro Team
Wrong key
The keys that arrived were of a completely different type and were unfit for a 2003 Volvo V70 Estate.
C'est la vie!
22 March 2023
Reply from Autopartspro - Great Britain
Hello Robert,
We are sorry you faced inconveniences. Please note that by registration number you can only limit the list of parts to parts that fit your car model. The final check for compatibility is possible only with the help of the OEN (Original Equipment Number). Before placing an order, you should check the OEN indicated in the description of the item. If you have any difficulties, you can contact our support team for help. Please fill out the return request for the parts in your personal account or on our website. We'll check the information and help you with this matter.
Our Quality control manager will look into the issue and answer your questions.
Best regards,
Autopartspro team
Good customer service & parts
2 March 2023
Reply from Autopartspro - Great Britain
Hello Michael!
Thank you very much for your feedback and wonderful rating.
We will continue to work only for 5*
Best regards,
AUTODOC Team.
I was notified of the availability of…
I was notified of the availability of the part that I wanted to buy, but it was almost three times the cost of the one I eventually purchased.
2 March 2023
Reply from Autopartspro - Great Britain
Hi Carol,
Thank you for taking time to leave a review of our company.
We will take into account your remark.
We look forward to seeing you in our online store.
Best regards,
AUTODOC Team
Reply from Autopartspro - Great Britain
Hello Chris!
Thank you very much for your time and appreciation.
Best regards,
Autopartspro Team
I'm please that I din't read reviews…
I'm please that I din't read reviews first.
Quality parts, good value & quick delivery.
Very easy to use Web site
16 February 2023
Unprompted review
Reply from Autopartspro - Great Britain
Dear Mr Patrick Purcell,
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
Autopartspro Team
1st. Time Using Auto Parts Pro and I'm impressed!
This was the first time that I'd even heard of Auto Parts Pro. I found the part I needed, double checked that it would fit my car, and Auto Parts Pro were more than happy to check a second time. The part was ordered and delivered to my garage within a couple of days and fitted perfectly. I then found out that the mechanic at my garage, WLMG in South Ruislip, uses Auto Parts Pro himself when he needs parts for his car that are no longer available from Nissan - what better recommendation is that? I will definitely use Auto Parts Pro again if I need to.
1 February 2023
Reply from Autopartspro - Great Britain
Hello Sheila!
Thank you for your kind words and appreciation of the quality of our work.
We are happy to know that you have a positive experience of cooperation with us.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
Autopartspro Team
Reply from Autopartspro - Great Britain
Hello Clive!
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
Autopartspro Team
my parts arrived in 2 days
12 January 2023
Reply from Autopartspro - Great Britain
Hello John!
Thank you for taking time to leave a review of our company.
Have a nice day!
Best regards,
Autopartspro Team
Excellent all parts fitted perfectly
19 December 2022
Reply from Autopartspro - Great Britain
Hello Nathan!
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team
Parts of good quality delivered on…
Parts of good quality delivered on time. Thank you
1 December 2022
Reply from Autopartspro - Great Britain
Hello Peter!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Autopartspro Team
Shocking company with no customer…
Shocking company with no customer service luckily I paid with PayPal and can hopefully get my money back seeing as they do not want to deal with any issues regarding their products/delivery suggest you avoid this place awful company would rather pay twice the price and get what I pay for no doubt they’ll comment with some sorry excuse
15 December 2022
Unprompted review
Reply from Autopartspro - Great Britain
Dear Customer,
We are sorry for any inconvenience caused.
Please contact us on trust@autopartspro.co.uk in order to specify issue occurred and we will help you.
Best regards,
Autopartspro Team
Easy to order…..all…
Easy to order…..all straightforward….and prompt delivery at a good product and postage price.
25 November 2022
Reply from Autopartspro - Great Britain
Hi Michael!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5*
Best regards,
Autopartspro Team
Very happy with the part fitted and…
Very happy with the part fitted and working perfectly
20 November 2022
Reply from Autopartspro - Great Britain
Hello Phillip,
Thank you very much for your feedback.
We will continue to delight you with high-quality service.
Best regards,
Autopartspro Team.
Reply from Autopartspro - Great Britain
Hello James!
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
Autopartspro Team
Excellent service
7 November 2022
Reply from Autopartspro - Great Britain
Hello!
Thank you very much for your time and appreciation.
Best regards,
Autopartspro Team
Postage charge ridiculous
Postage charge ridiculous. Packaging for a tiny item absolutely huge. Part fine and promptly delivered but I will not use them again.
11 October 2022
Reply from Autopartspro - Great Britain
Dear Customer,
We are sorry for any inconvenience caused.
Our quality control team will contact you in shortest terms in order to specify the issue occurred and provide you with help.
Best regards,
Autopartspro Team
Exactly as promised
1 October 2022
Reply from Autopartspro - Great Britain
Dear Customer,
Thank you so much for rating us 5 stars. Glad to be of service.
Best regards,
Autopartspro Team
Quite good service
Quite good service, a small issue delivery time but worked out OK in the end. Thankyou.
30 September 2022
Reply from Autopartspro - Great Britain
Hello Martin!
We want to thank you for your time and positive feedback!
Best regards,
Autopartspro team
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