Autoradioplaza Reviews 

1,667
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Since in The Webpage theres not all the info about the radio i hask them wich procesor the radio have and they reply to me and i cote " we dont share internal information" they say. Wich is weird sin... See more

Company replied

Rated 5 out of 5 stars

I bought new autoradio with touch screen and others functions. The design is very pleasing for the interior of my car (VW Scirocco 2011), I went for the version with the buttons as I though it looks m... See more

Rated 5 out of 5 stars

I ordered a car radio and they send me a massage that if I was prepared to wait... I could receive the new updated version of that device. I took my chance on receiving the old version because I recei... See more

Rated 5 out of 5 stars

10/10 came in just 4 days after order placed. Handy enough to install, no manual or instructions but YouTube tutorial done the job. Fit in my 2012 mk6 golf no problem. Connected with my iPhone 15 with... See more

Company details

  1. Car Equipment Accessories Store

Written by the company

Autoradioplaza is an online webshop for consumers and companies looking for car radios, navigation systems and multimedia devices. Autoradioplaza delivers from its own stock throughout Europe. The average delivery time is 2 working days. With us you can easily pay online and pay afterwards with Klarna.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 71% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,667)

466 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy!

I got an apple car play retrofit and am very happy with the service and product itself. I needed some assistance from customer service with what facia is correct and they were very helpful and quick to reply. I would recommend them and would return if I needed to.

28 January 2024
Unprompted review
Rated 1 out of 5 stars

Never received my order

I never received the order. Called the company multiple times, wrote multiple emails with very little response - sometimes none.
Finally Alwin from Autoradioplaza wrote back to me - he wrote that my package was lost.
Still waiting for further information about a new shipment…… it have been two month now.
Alwin is not replying to my emails.

30 October 2023
Unprompted review
Autoradioplaza logo

Reply from Autoradioplaza

Good day Peter,

Sorry to hear that the order was not delivered. I'm trying to figure this out, but I can't find a customer or order with your name. I think something is going wrong in communication. We would like to resolve this. Can you send us an email about this?

Yours sincerely,
Team Autoradioplaza

Rated 5 out of 5 stars

Perfect experience

Easy process to order and very quick delivery (2 working days) from Netherlands to the UK. Item has simple and clear instructions and everything works as intended. Superb!

20 July 2023
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good. Easy install! I thought I’ll give it a go and install it by myself. Initially I thought that the install guide is missing few steps for a beginner like me but then the connection are pretty straightforward so it all works very well now.

10 July 2023
Unprompted review
Rated 5 out of 5 stars

Good replacement for Tiguan 2015 head unit

Easy to order, even better with Clarna support. Order arrived in 4 days to replace the now obsolete head unit in my 2015 Tiguan. All worked out from the box. I should of ordered also the camera but I will order that in a few months. All good for now even if the unit is a little bit slow. It could do with a faster procesor and a little bit more RAM. Good GPS connection and It even connects to my home WI-FI so I can download my music and offline maps easy. Hopefully there will be no issues down the line.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service and Quality

Every part of the experience with Autoradioplaza has been excellent. The equipment I received has worked perfectly and the customer service and advice was excellent. I would definitely use them again.

12 June 2023
Unprompted review
Rated 5 out of 5 stars

Helpful answering a couple of…

Helpful answering a couple of questions.
One of the questions related to contradicting information on the website. This was clarified and the website update swiftly afterwards.

1 June 2023
Unprompted review
Rated 1 out of 5 stars

Empty promises and refund

The return period of 14 days is an impertinence, because it is counted from receipt of the order and the order is there only after about 7 days.

Customer support makes empty promises by telling you that all standard features of the car will continue to work (like rear camera). After further inquiry why my rear camera does not work, I was told I need an additional cable for another 50€.

I do not recommend anyone to buy here.

26 February 2023
Rated 5 out of 5 stars

Personal communication and service.

I ordered a car radio and they send me a massage that if I was prepared to wait... I could receive the new updated version of that device. I took my chance on receiving the old version because I received that version earlier and was very pleased with it. Delivery although took longer than expected I found out after a few days. So I decided to contact them by phone. And guess what... they didn't even have an annoying 'selection procedure'. I was directly answered by an employee en my car stereo was delivered within 24 hours.

26 January 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look