Auto Reisen 🚗 Reviews 13,096

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the quality of the vehicles. Many highlight the helpful and friendly staff, along with the ease of the pick-up and drop-off processes. People appreciate the transparency, noting the absence of hidden fees and the inclusion of full insurance at affordable rates. However, some customers also noted occasional issues, such as a car having a slightly smaller trunk than desired or a minor problem with tire pressure. A few people mentioned isolated incidents with staff, describing them as lazy or unfriendly, or experiencing delays with paperwork and key collection.

What people talk about most

Service

Reviewers consistently express satisfaction with the service. Customers frequently highlight the fast,... See more

Price

People report positive experiences with price, consistently finding them competitive and attractive.... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Product

Customers consistently note positive experiences with the product. Reviewers frequently praise the... See more

Quality

Clients share positive opinions on quality, consistently praising the good condition of the cars, which are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall, 5*, however, pay a little attention to the air pressure in your tyres. The front tyre was a little low. But I was still able to drive for a week. I apologise, I have no experience with car ma... See more

Rated 5 out of 5 stars

Fast and efficient service, vehicles are well equipped and the type required. Prices very competitive. A relative who also hired with them at the same time as me, had a flat battery problem and the ca... See more

Rated 5 out of 5 stars

Use Autoreisen every time we travel to Lanzarote and can honestly say we never have any issues. Great customer service excellent prices and good quality cars. I had to cancel and rebook after the airl... See more

Rated 5 out of 5 stars

Top Service! You know a company's worth when you have a problem and they solve it, which they did! My husband got severe back problems, couldn't drive anymore and they swiftly helped us with ao the... See more


Company details

  1. Car rental company

Information provided by various external sources

LOS EMAIL DE RESERVAS: reservas@autoreisen.es bookings@autoreisen.es buchungs@autoreisen.es


Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

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Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service, vehicles are well equipped and the type required. Prices very competitive. A relative who also hired with them at the same time as me, had a flat battery problem and the car was replaced quickly with no fuss or extra charges.

5 April 2026
Rated 5 out of 5 stars

Best price for best service

Car was much cheaper then other companies encluding all insurances. Car was very clean when we picked it up. Don’t look further. It’s the best company you can get at the Canary Islands.

23 April 2026
Rated 5 out of 5 stars

I don’t normally write reviews but I…

I don’t normally write reviews but I felt like I had to with this company.
After looking at the usual suspects to book a hire car I looked in to these guys and felt it was too good to be true. It was hands down the easiest hire car and best value for money I have ever had. Half the price of the others. No extra charge for kids booster seats or an additional driver. No additional cost for excess waiver. I was waiting for the catch. Turned out to be all good. Car was ready, had a few minor bits of damage(took photos just incase) mentioned it to the office but they said don’t worry. Full Insurance. Retuned at the end of the trip and was effortless.
Organised and great value for money. Would recommend!

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Always use Autoreisen when we visit…

Always use Autoreisen when we visit Lanzarote (at least a dozen times so far), easy to book, quick and efficient service at the desk. Cars always good, never any hassle, easy drop-off. The perfect model for how car rental should be!!

22 April 2026
Rated 5 out of 5 stars

We highly recommend Autoreisen

Top Service! You know a company's worth when you have a problem and they solve it, which they did! My husband got severe back problems, couldn't drive anymore and they swiftly helped us with ao the picking up of the car without any costs.
We always rent a car and always impeccable service.
We highly recommend Autoreisen.

23 April 2026
Rated 5 out of 5 stars

Won't use anyone else

Easy to book , fuss free collection from airport. Cars are always nice as well as clean inside and out . Prices are so competitive. And simple to return. I alway use them and won't use anyone else

22 April 2026

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