AutoStar picked up our Lexus in Kentucky and delivered it to Florida in just a few days. At every point, they were professional and responsible. A flight cancellation delayed our return by one day. Ev... See more
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Review summary
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Reviews shaping this summary
Great Transportation company, Carlos Meffe Transport Coordinator got me best transporter and best price. My bucket truck was transported from Cabot, Arkansas to South New Jersey in less than 48 hours... See more
Company replied
Excellent experience, a very good company to deal with. They got me a transporter super fast, no waiting, easy pick up of my vehicle and quick drop off 4 days later (from NJ to NM). Good follow ups vi... See more
Company replied
I used auto star to transport my Subaru from Boston to California. M Alexander was the driver and he and the company was as timely as possible with pickup and delivery, and kept me posted with d... See more
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Company details
Written by the company
Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.
Contact info
80 SW 8th St, 33130, Miami, United States
- 888-802-8250
- info@autostartransport.com
- autostartransport.com
4.5
Excellent
295 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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From start to finish this was a great…
From start to finish this was a great customer service oriented experience. Our first time transporting a car and they couldn’t have been kinder in answering all our questions.
4 May 2025
Unprompted review
Reply from AutoStar Transport Express
Rodrigo Franca @ 786-725-5994: Hey Shelly, thank you for reaching out and providing us with valuable feedback. Our customers' feedback guides our business and helps us keep improving the service we provide. We're thrilled that you had a 5-star experience with AutoStar Transport Express. When you, your family or friends want a worry-free transport for your vehicle, please contact Rod at 786-725-5994 or 888-802-8250 x4211 or by email at rodrigo.franca@autostartransport.com.
AutoStar Transport Express did an excellent job.
AutoStar Transport Express did an excellent job booking transport of my Mercedes from Florida to Phoenix, Arizona. The booking was on time and the company they hired was excellent. I sent my car by enclosed transport and the truck that picked it up was truly amazing. The car was picked up on Sunday morning and was delivered on Wednesday afternoon in perfect condition. I would Definitely recommend AutoStar transport for anyone looking to safely ship their car at a very reasonable price. They are the best.
4 May 2025
Unprompted review
Reply from AutoStar Transport Express
Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Glenn! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email marie.cortelezzi@autostartransport.com
Fast and Easy Process!
The process was fast, easy, and affordable. The agent was courteous and professional. I've used other companies in the past, but I will definitely use AutoStar for all my future transports!
23 April 2025
Unprompted review
Reply from AutoStar Transport Express
Chris Baker @ 786-725-5991: Hey Emily, Thank you for such an amazing review! Much appreciated. We pride ourselves on great customer service from our office and the carriers drivers. I'm glad you were happy with the service. Remember Emily, if you or anyone else you know need to transport a vehicle in the future, please feel free to give them my contact information: (888) 802-8250 Ext. 2241, 786-725-5991 or email me at chris.baker@autostartransport.com.
The whole process was extremely easy
The whole process was extremely easy. After making contact with AutoStar and completing the basic information the quote was immediate and the client support team arranged the transportation within 72 hours. Pick up and delivery went with out any issues. My only observation is that pick up and delivery times are estimates only so be prepared to work with your driver who will be in contact with you.
29 April 2025
Unprompted review
Reply from AutoStar Transport Express
Mike Velez @ 786 725-5988: Hello Graham, Thank you for such an amazing review! Much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786 725-5988, (888) 802-8250 Ext. 2245 or email me at mike.velez@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards.
Reply from AutoStar Transport Express
Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle, please contact us at 888-802-8250.
Excellent communication and service
Hey. I was very happy with AutoStar. The car I had transported from Indiana to Utah arrived earlier than expected and the carrier driver was awesome. The vehicle had no issues and all is well. I want to thank Alan for the excellent communication and service. 👍
10 April 2025
Unprompted review
Reply from AutoStar Transport Express
Alan Iberlucea @ 786-725-5989: Hi Johnny! Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. Next time you need vehicle transport, you know we will surely give you the same great service as before. My team and I always strive to provide the best service possible, despite any complications we may face. Always glad to help! I look forward to providing our services to you and your relatives and friends again and again. As always, I may be reached by phone at 786-725-5989 or 888-802-8250 Ext. 2231 or via email at alan.iberlucea@autostartransport.com. Thank you and have a great day!
Mini Cooper Clubman Spokane WA…
Alan contacted me on 4/15/25 concerning my Mini to be be picked up in WA Spokane. Alan was looking for a driver and found one on the 4/24. Min was supposed to arrive on Sunday 4/27
Toni driver called on on Friday 25. He was in Fresno. Toni the driver told me Saturday. One day earlier. I met him at 800 AM at the address. Very satisfied. First Class service with very competitive price. I do recommend AutoStarTransport
23 April 2025
Unprompted review
Reply from AutoStar Transport Express
Alan Iberlucea @ 786-725-5989: Hi Michel! Thank you for the nice review. I am happy that your transport experience with us was so easy. Next time you need vehicle transport, you know we will surely give you the same great service as before. My team and I always strive to provide the best service possible, despite any complications we may face. Always glad to help! I look forward to providing our services to you and your relatives and friends again and again. As always, I may be reached by phone at 786-725-5989 or 888-802-8250 Ext. 2231 or via email at alan.iberlucea@autostartransport.com. Thank you and have a great day!
To Whom It May Concern
To Whom It May Concern, my name is Mark Smith. I am writing this review to strongly recommend to not use AutoStar for your vehicle hauling needs. First, I want to say the company’s transport coordinator, Sofia, was very nice to deal with; however, this company is deceitful in how it does business.
If you are like me, you call around to different vehicle haulers to see what the price would be, and if they can accommodate your timeframe. I did this and was quoted prices of around $1,500 by many companies. I called Autostar, and they told me the cost would be $1,245. In comparison, I thought this was a great price, and Sofia appeared truthful when she said this price was firm. We were sent a contract, which we signed. The contract indicated the total price would be $1,245.
The hard date of transport of our car across the country was coming up. Therefore, I contacted AutoStar/Sofia to confirm that our car would be ready to go on the agreed-upon transport date. For work purposes, I had to have the car on this agreed delivery date.
I was told by AutoStar they were having difficulty finding an available hauler. I had contacted AutoStar months before the transport date, so there was ample time to schedule a hard delivery date for my vehicle. I again stated I HAD to have my car by the agreed upon date due to my job. A week before the needed transport date, AutoStar/Sofia called me and said she had a hauler available. However, my cost would be $1,745; $500 more than the agreed upon contracted price. They told me the contract stated the price could change at any time. They also told me I could use another company if I wanted. I literally had no choice but to use AutoStar because I could never find a hauler on such short notice.
So, for anyone interested in using AutoStar, I recommend not doing it. They will tell you whatever price you need to hear to get your business, fully knowing that they will change the price right before your needed transport date.
Again, based on general honest business practice, I strongly recommend that you DO NOT use Autostar for your hauling needs.
If you have any questions on my experience, please email me at any time
Good luck, Mark Smith
15 May 2024
Unprompted review
Reply from AutoStar Transport Express
We would like to apologize for the change in price over the two month period from the time of booking to the time of assigning a driver to transport the customer's vehicle. Unfortunately, we do not control the supply and demand within the market. Prior to assigning a carrier to transport the vehicle, it was explained to the customer what the current market rate was and that, if they wanted, we could either move forward with the updated rate or issue a full refund to the customer. The customer agreed to the new market rate and requested us to get the vehicle transported. We once again apologize and wish the customer well.
Excellent service and communication
I used autostar to ship my mother in laws car from Hawaii to Georgia. The communication was great and they were very transparent with pricing. The pricing was very fair. They provided email updates of where the car was. The carrier who dropped the car to the final destination only gave an hour notice for pick up time. That morning, It would’ve been nice to be informed a window of time to expect the delivery so my mother in law could plan her day accordingly. Other than that the service was great. I will be using them again. Highly recommend.
9 February 2025
Unprompted review
Reply from AutoStar Transport Express
Yasmin Sairally @ 786-725-5995: Thanks Jimmel for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to yasmin.sairally@autostartransport.com
I bought a car from another state on…
I bought a car from another state on Saturday and the car was delivered to my door Tuesday, in perfect shape! I will use AutoStar Transport Express for all my vehicle transport needs.
15 April 2025
Unprompted review
Reply from AutoStar Transport Express
Sofia Wolf @ 786-871-0091: Hello Martin, Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family, or your friends want worry-free transport for a vehicle, please contact Sofia at 888-802-8250 x4205, 786-871-0091 or by email at sofia.wolf@autostartransport.com.
This is a best transportation company
This is a best transportation company
My car arrived to my house just exactly they pick it up with no problem or scratches
17 April 2025
Unprompted review
Reply from AutoStar Transport Express
Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle, please contact us at 888-802-8250.
Car was shipped and transported without…
Car was shipped and transported without issue. It arrived a week earlier than previously estimated. I would recommend to anyone who needs a car transported.
14 April 2025
Unprompted review
Reply from AutoStar Transport Express
Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle, please contact us at 888-802-8250.
Enclosed shipping from NY to TX
Recently I bought a brand new car out of state. At first, I read a lot of bad reviews about the brokers and auto transportation that made me feel so worried about finding a reliable company to ship my car from a Lexus dealer in New York to my house in Texas.
Finally, I found AutoStar Transport who can do enclosed shipping for 2 days with a very reasonable price. George was the broker but he found me a very good driver. The driver picked up my car at the dealer and transport it to Texas. The car came to my door on time with no damage. The driver was very nice and did a great job! I am really satisfied with the service and will use them again if possible.
11 April 2025
Unprompted review
Reply from AutoStar Transport Express
George Prestera @ 786-725-5998: Thank you so much for the great review Phuong! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4209, 786-725-5998, or by email george.prestera@autostartransport.com
My first auto transport
This was my first auto transport so was concerned about choosing the correct service. Autostar Transport Express had good reviews and was professional in their contact and responsive to questions and concerns. All went well with the pickup. They can't always guarantee the exact day but it was very close.
1 April 2025
Unprompted review
Reply from AutoStar Transport Express
Juan Acosta @ 786-228-5057: Hi Rob! Thank you for taking your time to share your experience. We are so glad to hear your transport experience was great. It is always great to hear positive feedback from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email juan.acosta@autostartransport.com. Thanks!
Highly recommended
Highly recommended! I was impressed with the ease and high levels of communication with this transport!
10 April 2025
Unprompted review
Reply from AutoStar Transport Express
Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle, please contact us at 888-802-8250.
Great service!
Amazing communication and the car came back in perfect condition! I would definitely recommend!
9 March 2025
Unprompted review
Reply from AutoStar Transport Express
Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle, please contact us at 888-802-8250.
I had a great experience with AutoStar Transportation
I recently used AutoStar Transport Express to transport my car from Illinois to the West Coast. The company was flexible with setting up a time to pick up my car. The driver was professional and responsive. I would definitely recommend them to anyone who needs their car transported.
20 March 2025
Unprompted review
Reply from AutoStar Transport Express
Demetri Valerga @ 786-577-5175: Hello Anastasia! Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at
demetri.valerga@autostartransport.com
Highly recommend!
We recently used AutoStar Transport to ship our car from South Florida to Connecticut and highly recommend them! From start to finish they were communicative, friendly and extremely professional. Their level of thoroughness, care and ability to take direction shows that they truly value both their clients and providing a great service. We will definitely use them again, thank you!
2 April 2025
Unprompted review
Reply from AutoStar Transport Express
Frank Navas @ 786-228-5373: Thank you so much for the great review, Mark & Caitlin! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 2248, 786-228-5373 or by email frank.navas@autostartransport.com
They were great
They were great, everything came in in-time, they were ready to work with.
Will definitely use them again.
2 January 2025
Unprompted review
Reply from AutoStar Transport Express
Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle, please contact us at 888-802-8250.
AutoStar- Top Notch
I had the pleasure to work with Valerie to ship my car from Tucson, Arizona to St Thomas, USVI. She was very helpful and patient answering all my questions. The reason I ultimately chose AutoStar over other companies, was the great customer service. The driver who transported my vehicle from Tucson, his name was Jose, was wonderful as well! Thank you guys for all your help. Appreciate the service and will recommend you to others!!
12 February 2025
Unprompted review
Reply from AutoStar Transport Express
Valerie @ 786-871-0019: Thank you for taking the time to leave such a great review. I appreciate for the opportunity to earn your business. We at AutoStar Transport Express work hard to help and accommodate to our customer's needs and try to make the transport as easy as possible for them. If you or anyone you know need assistance with a future transportation, please feel free to email me at valerie.barriga@autostartransport.com or text at 888-802-8250 Ext 2252 or 786-871-0019. Thanks!
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