BRILLIANT BRILLIANT BRILLIANT My car was off road broken down Had numerous people ie mechanic auto electrians giving me different advice Contacted autotronics was advised to send my eis in... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Posted EIS for Mercedes Vito late Friday 20th, Autotronics received Monday 23rd. Was kept fully informed as to progress. Yesterday 24th received call from engineer working on EIS told me exactly what... See more
Company replied
Auto tronics defo a top class company ...sent my ford focus mk2 cluster instrument clocks to them by dhl on tuesday and recieved back today (friday) and mechanic fitted back into car and everything wo... See more
What a fantastic experience. Sent off Volvo airbag SRS Module for repair. Paid £240 including the courier both ways. Received acknowledgement of the goods next day and also started work on the item.... See more
Company details
Written by the company
The in-circuit repair specialists. With more than 20 years of experience in the industry and a genuine passion for our work, Autotronics is one of the foremost experts in in-circuit repairs. We can repair any in-circuit fault on your vehicle (car, van, truck, SUV or motorbike) professionally and at a fraction of the dealers' cost. Thus Autotronics is the best possible choice to repair any of the following components: remote controls, airbag ECUs, immobiliser ECUs, Engine ECUs, ABS ECUs, body control modules, instrument clusters, throttle bodies, info displays and many more. Our in-house R&D engineers are always working on new faults. So if you are experiencing any error in one of the electronic modules in your vehicle then just visit our e-commerce website, give us a call, contact us via email or find us on eBay. One of our fully-trained electronic engineers will sort the problem out for you promptly and efficiently.
Contact info
Autotronics, Interchange 21, Centre Ct, Meridian Business Park, LE19 1WR , Leicester , United Kingdom
- 0116 276 7054
- sales@autotronics.co.uk
- autotronics.co.uk
4.5
Excellent
1K reviews
Replied to 35% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
VERY EFFICIENT
20 August 2025
Unprompted review
Great service will be using them again…
Great service will be using them again highly recommended
21 August 2025
Unprompted review
VERY HELPFULL & KNOWLEDGEABLE
20 August 2025
Unprompted review
Very prompt and professional service…
Very prompt and professional service provided by the team at Autotronics.
20 August 2025
Unprompted review
prompt and efficient service ,delivered…
prompt and efficient service ,delivered what was promised
14 August 2025
Unprompted review
Collected & returned no problem at all
Collected & returned no problem at all. Works well & cleaned. Would highly recommend 😊
15 August 2025
Unprompted review
25 year old VW Passat with display on…
25 year old VW Passat with display on instrument cluster misbehaving, going red when cold, working OK when warm, not cycling both ways through data when pressing control switch on steering arm, and unable to switch between 2 datasets, stuck on one dataset......then went blank. Sent it to Autotronics for repair, but couldn't get parts. Had a spare instrument cluster from car breakers, and they transferred the data chip from my old cluster to the working spare cluster. Hey presto, a fully working cluster again. Next time, I'll just get them to do a data transfer to a spare cluster. Elapsed time, 2 weeks with posting to them on two occasions, and then getting both clusters back from them. Great work by Autotronics.
14 August 2025
Unprompted review
Reply from Autotronics
Thank you for your feedback! 😊
We’re glad everything was good and appreciate you choosing Autotronics. 🚗🔧
Refund disaster
I have a airbag ecu that needed repair, I told autotronics the data is corrupt on item can it be fixed, they said send it in if carnt be repaired they only charge 12pound to return item.
Fantastic news its worth the risk for 12 pound, information was great i had updates we have received item, we have gave item to tech, your ecu needs a part. Then can you pay 228. Ok Fantastic must be able to repair gamble paid of, then I had to keep calling as had no updates, to be told item couldn't be repaired and will be sent back and you will be charged the 12 pound I told them I paid in full, they will refund me and deduct 12 pound. Ok fair enough this is when the chasing had started where 6 calls later of asking where is my refund it will be in the bank today then doesn't appear, its frustrating and stressful.
Car has now been of the road for 3 weeks and can now purchase a new ecu after finally getting refund, I had high hopes with this company and was let down so badly
4 August 2025
Unprompted review
Reply from Autotronics
Thank you for your honest feedback, and we sincerely apologise for the inconvenience caused.
We fully understand your frustration regarding the delay in your refund, especially after being informed it would be processed. Unfortunately, there was a system error on our end that prevented the transaction from going through as expected. As soon as we became aware of the issue, we worked quickly to resolve it, and we can confirm that the refund has now been successfully processed.
We also regret that we were unable to repair your airbag ECU and that our communication during that stage did not meet the high standard we aim for. Your comments have been taken seriously and shared with the relevant departments to help improve both our internal processes and customer service.
Speedy service …
We sent our EMU to autotronics for fault finding & fixing.
Brilliant & speedy service with confirmation from them as soon as it was received & once it was sorted & ready to return.
Fault was fixed & my aged old van is back on the road again.
Wouldn't hesitate to recommend them / use them again in future.
30 July 2025
Unprompted review
Reply from Autotronics
Thank you so much for your kind words!
We're really pleased to hear your EMU repair went smoothly and that your van is back on the road. It’s always our goal to deliver fast, reliable service and clear communication throughout the process so it's great to know we hit the mark.
We truly appreciate the recommendation and look forward to helping you again if ever needed.
– The Autotronics Team 🚐🔧
I have been scammed by these…
I have been scammed by these inexperienced people yesterday I have sent my Bush Amplifier to repair as they asked you before you send what is the issue i told them no sound they charged me 40 pound. plus 20 delivery when they received Amplifier they checked they could not fixed it they said to me we have to send your Amplifier to different warehouse they want me to pay 330 pounds more I said no return my Amplifier .
I would not recommend to anyone who looking to get fixed Bush Amplifier from them they cannot fixed it I wasted my 70 pound.
29 July 2025
Unprompted review
Reply from Autotronics
Thank you for your feedback, and we’re sorry to hear you were disappointed with your experience.
To clarify, the initial charge of £40 was for diagnostic and handling, as stated on our website before sending any unit to us. Once we assessed your Amplifier, it was determined that the fault was more complex and required specialist repair at a partner facility, which is why a further quote was provided.
We completely understand if you chose not to proceed with the additional cost, and as per our policy, the unit was returned to you. While we regret that we couldn’t resolve the issue within the standard service, we acted transparently and gave you the choice before proceeding further.
We apologise if this wasn’t clearly communicated and appreciate your feedback, which helps us improve how we explain our processes to customers in future.
Kind regards,
The Autotronics Team
Speedy service guaranteed
Component picked up on Friday and returned by Wednesday the following week. Amazing service! Cannot fault the process and sorted the issue out completely! Thank you!
30 July 2025
Unprompted review
Reply from Autotronics
Thank you so much for your kind review!
We're really pleased to hear that you were happy with the speed and quality of the service. It's always great to know we've helped get things back up and running smoothly. If you ever need anything in the future, don't hesitate to get in touch.
– The Autotronics Team 🔧✨
LC200 Screen
not an easy or straight forward fix, took a little longer than expected but kept in the loop at all time, unit came back with all issues fixed, many thanks
18 July 2025
Unprompted review
Reply from Autotronics
Thank you for your patience and kind words! We understand some repairs can be more complex, and we truly appreciate your understanding while we work through it. We're glad to hear everything came back fully fixed and working as expected. If you ever need anything in the future, we're here to help!
– The Autotronics Team 🚘🔧
Very expensive repairs
17 July 2025
Unprompted review
Reply from Autotronics
Hi,
Thank you for sharing your feedback.
We truly value it and are sorry to hear that our repair prices felt high. We provide a lifetime warranty, ensuring you're covered if any issues arise later.
Since the unit arrived in a broken state, the cost included both repair labour and replacement part quality control, reflecting the premium components we use, the expertise of our technicians, and the rigorous testing each unit undergoes.
We understand affordability is important, and after you raised concerns about the cost, we offered you a discount, though it appears you decided not to proceed.
If you're still open to it, we’d be happy to explore options that better suit your needs. Please feel free to reach out directly. we’re committed to delivering value and would appreciate the opportunity to find a solution that works for you.
Kind Regards,
Autotronics
Excellent
Good engagement from them, quick service and notifications of delivery etc... and best of all they fixed the instrument of I sent them despite me not having fault codes etc. Great job.
5 June 2025
Unprompted review
Reply from Autotronics
Thank you for your great review! We're really pleased to hear that you found our service quick and smooth and even more so that we could resolve the issue without fault codes. It's always our goal to make things as easy and efficient as possible for our customers. Appreciate your support! 🚗🔧
Top notch work
I'll be honest I sent my clock off kinda knowing the problem but it had already been worked on before hand so wasn't able to repair it but it was replaced slight higher charge than I wanted to pay but I went ahead had it sorted an sent back and it works great I'm very happy with the work and the communication overall I'm happy don't hesitate to use this company .
1 July 2025
Unprompted review
Reply from Autotronics
Thank you so much for your kind review!
We're really pleased to hear that you were happy with the speed and quality of the service. It's always great to know we've helped get things back up and running smoothly. If you ever need anything in the future, don't hesitate to get in touch.
– The Autotronics Team 🔧✨
VERY EASY TO USE
1 August 2024
Reply from Autotronics
hank you! We're glad you found our service easy to use. That's exactly what we aim for. If you ever need us again, we’ll be here to help. 👍
– The Autotronics Team
Excellent and efficient turnaround with…
Excellent and efficient turnaround with good customer service.
10 July 2025
Unprompted review
Reply from Autotronics
Thank you for the great feedback! We're pleased to hear you found our service efficient and our team helpful. Always here if you need us again.
— The Autotronics Team
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