We rented a car through the company in Pisa. First of all, it was not clear when booking that the driver and the Mastercard had to match – the booking should have failed when the details did no... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We flew in to Alghero and unfortunately our car-rental reservation with another provider was cancelled. Autovia was the only agency with available cars at a decent price, especially since it included... See more
Company replied
We ordered a car rental at the airport, without a deposit, with full insurance, so as to avoid delays and other additional fees and expenses. Everything was exactly as we ordered, without unnecessary... See more
Company replied
I have experience with Daniele in Alghero airport, everything was without problems, pick up process, returning car. We have small accident and damaged car but it was not problem with insurence a we do... See more
Company replied
Company details
Written by the company
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Contact info
Aeroporto di Alghero, 07041, Alghero, Sardegna, Italy
- +39 331 5663195

Auto e furgoni
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Autovia should understand what a Visa Debit card really is...
In spite of the car being booked through Ryanair with a Visa Debit card the employee at the counter at Alghero airport did not accept it and refused to release the car stating it had to be a credit card. He did not even want to try using it to block the funds because he took umbrage. The only difference between an internationally activated Visa Debit and Visa Credit is that the former is met directly by funds in my account while the latter through credit regardless if I have zero funds in my account. In other words all the staff member had to do was try my card and it would have gone through as there were sufficient funds. Also, this was the same card the booking was made through Ryanair. As a consequence I ended paying a further six hundred pounds to rent from a different company.

Reply from autovia.it - Alghero Aeroporto

Reply from autovia.it - Alghero Aeroporto
A good option for Sardinia (Alghero)
Good service and friendly staff. Easy to pick up and drop off. Majority of the vehicle is clean on arrival, only sills were dirty. Hand over documents are sent via email straight after signing. The guy at check in upgraded the vehicle for no extra charge based of our baggage and vehicle availability.
They could be more flexible on collection times, as we arrived earlier than expected and ended up waiting around for more than 30mins even though the vehicle was available.
NB: Be warned that you could be charged for a dirty car, the requirement for this came as a surprise as it was not mentioned until the check in desk.

Reply from autovia.it - Alghero Aeroporto
Everything okay
The staff was friendly and quick. The car was clean and we had no problems. Only one scratch wasn't mentioned before, whichbwas taken in the list of existing damages, after we asked for it. And we didnt know in advance that there will be an extra fee for cleaning the car.

Reply from autovia.it - Alghero Aeroporto
What you order is really what you get
We ordered a car rental at the airport, without a deposit, with full insurance, so as to avoid delays and other additional fees and expenses. Everything was exactly as we ordered, without unnecessary delay. Within 10 minutes we were already leaving with the car key. It was the same at handover. The car was almost new and in excellent condition. A very willing and professional worker explained everything to us clearly. We would definitely contact this rental company again in the future.

Reply from autovia.it - Alghero Aeroporto
i do not recomend
I payed for 2 days reservation + insurance @ 60 Euro in alghero Airport. I was late with one hour in car delivery , and my credit card was charged with 60 euro.
Absolutely insaine. Never ever i will use this company and i do not recomend.
It is not fair what happened !

Reply from autovia.it - Alghero Aeroporto
Flexible and Attentive
I had a great experience from the Airport to the return of the vehicle 7 days later. Lucas was attentive and helpful. The car was great, and the procedure was quick.

Reply from autovia.it - Alghero Aeroporto
Very good experience from Alghero
We had a very good experience with Autovia booking a rental car from Alghero Sardinia. We got an upgrade 1 or 2 classes above for the same price, car was pretty new and clean, staff was really very friendly. Next time Autovia again!

Reply from autovia.it - Alghero Aeroporto
This company gouged me coming and going. Fees were EVRERYWHERE. I've never experienced such gouging.
I was very disappointed that I was charged extra to pick-up my car late. It was still during open hours. The care was already paid for, so I'm not sure why I was charged a fee.
Also, when I returned, I couldn't find a gas station, so I dropped-off the car 1/8 low. I was charged $90 for 1/8 of a tank of gas. I have never experienced this kind of gouging before.

Reply from autovia.it - Alghero Aeroporto
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.