Banner for autovia.it - Bari Aeroporto

autovia.it - Bari Aeroporto Reviews 

944
TrustScore 4 out of 5

4.0

Viale Enzo Ferrari, snc, 70128 Bari, Bari, IT


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

had a great experience. The staff was very friendly, professional, and welcoming. The whole rental process was quick, smooth, and very easy from start to finish. I was very satisfied with the veh... See more

Rated 2 out of 5 stars

Significant delay on arrival at Bari Airport. Car did not arrive, staff were very confused and helpless. Had to accept a damaged car as office was about to close. Drop off at Naples airport - staff m... See more

Company replied

Rated 5 out of 5 stars

Booked a car at Bari Airport, the staff at desk rental office in airport was great, also the guy at the pick-up / drop off parking lot. Pick-up process very fast. Auto BYD SEAL 6 touring was great,... See more

Company replied

Rated 5 out of 5 stars

Brand new car . Super fast service. Great and nice people. Parking lot a bit far but not unlike any other rental company. signs not very clear to identify the parking lot due probably to construction,... See more

Company replied


Company details

  1. Car rental company
  2. Van rental agency

Written by the company

Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più

Perchè scegliere Autovia?

I nostri punti di forza

Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia

Contact info

Promotion box for autovia.it - Bari Aeroporto

Auto e furgoni

Noleggio per ogni esigenza quotidiana, sia privata che professionale

4.0

Great

TrustScore 4 out of 5

944 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(944)

2,218 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

the car was issued efficiently

the car was issued efficiently, when returning the car, everything was also quick and without problems

29 May 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl

Rated 5 out of 5 stars

All was easy and perfect!

14 June 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl

Rated 4 out of 5 stars

Seamless car hire- no stress

The check in at Bari airport was perfect. Helpful staff who spoke English. The desk is in arrivals so super easy to find. A short walk to the car park to pick up our nice clean and functioning car. No problems for the return apart from the grumpy staff in the car park. We paid for total insurance - it’s best to buy it from the company and not from the online car hire trawler. So we just left the key and no checking of the car which can be stressful and takes ages. Would use this company again.

13 May 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl

Rated 5 out of 5 stars

The service was fast and smooth

The service was fast and smooth both during receiving and returning the vehucle.
We have been upgraded with bigger car free of charge.
Reasonable price, new vehicles in good condition.

21 May 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl

Rated 5 out of 5 stars

Very friendly staff although there was…

Very friendly staff although there was chaos when car had to be returned because so many clients were there at the same time. Car was in excellent condition.

21 May 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl

Rated 5 out of 5 stars

We can recommand this company

The car we got was in good condition and clean. The lady at the Autovia-desk at the airport in Bari was very friendly and customer oriented. We were not pushed to by any unnecessary insurance contracts. We have no critical comments. Thank you!
L'auto che abbiamo ricevuto era in buone condizioni e pulita. La signora allo sportello di Autovia all'aeroporto di Bari è stata molto cordiale e orientata al cliente. Non siamo stati costretti a stipulare contratti di assicurazione non necessari. Non abbiamo commenti critici. Grazie mille!

11 May 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl

Rated 5 out of 5 stars

We got pretty recent model of Seat…

We got pretty recent model of Seat Ibiza, clean, quiet, fuel economical and convenient for long trip. Getting the car was easy, without unnecessary delays. The same apply to the car return procedure. I would get again from this company for the next trip in Italy.

11 May 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl

Rated 5 out of 5 stars

Quick service on pick up

Quick service on pick up, car was clean and working fine, existing damage was noted, efficient drop off. No complaints.

3 May 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl

Rated 5 out of 5 stars

short waiting time when picking up

short waiting time when picking up, also no waiting time when dropping off

8 May 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 4 out of 5 stars

Nice experience, next time again !

Long waiting time at the desk, only one person in the desk, but very professional. All docs ok, nice car, no problems, easy return. Greatings from Belgium

5 May 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

GREAT !!!

GREAT !!!
THANKS again for the perfect car as well as the most profesional and friendly service.
🌹🌹🌹
🙏🏻🙏🏻🙏🏻

18 April 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 1 out of 5 stars

If I could vote zero I would

If I could vote zero I would. Honestly the slowest company ever and we use car hire at Bari every 6 weeks. Over 1hr wait to process 3 people ahead of me. I person on the desk and she was the slowest ever

We booked with optimo rent to then find out they don't have a desk and use autovia

7 May 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your review, for us it is very important to improve our service. We’re sorry your experience didn’t live up to his expectations. Our office will analyse your feedback in order to improve our service . Best regards Autovia Srl

Rated 1 out of 5 stars

Very poor customer service

The car didn’t come with a car manual, when I asked for it prior to driving off, I was told there simply isn’t one. This has never happened in multiple previous international bookings. Granted we ended up having small issues with the car - at which a manual would have helped!

Post return, we have tried to call Autovia Bari over 10 times to ask them a question about a parking fine, with no replies. I emailed about the query, also no reply. This is very disappointing and does not make us want to book a future car hire with them.

1 April 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your review, for us it is very important to improve our service. We’re sorry your experience didn’t live up to his expectations. Our office will analyse your feedback in order to improve our service. Best regards Autovia Srl

Rated 5 out of 5 stars

Quick pick up and drop off time

Quick pick up and drop off time, no additional problems, Staff easy to find, Child seats were waiting for us, no delays. Good commmunication

31 March 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

Good a good car for a good price … no…

Good a good car for a good price … no issues whatsoever. Great !

25 March 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

Overall

Overall, good experience with the company. Deposit came back in minutes. Very transparent with everything.
Recommend the company.

3 March 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

One week in Puglia

Car new, clean and better than expected, fast process, great low price (February)

11 February 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

Everything worked fine

Everything worked fine, nice upgraded car. Taking the car and giving back without one minute of waiting.

25 February 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 4 out of 5 stars

Personale super gentile efficiente ed…

Personale super gentile efficiente ed educato molto disponibile

24 February 2023
Unprompted review
autovia.it - Bari Aeroporto logo

Reply from autovia.it - Bari Aeroporto

Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look