Easy to arrange an appointment for my oven repair. Barry the engineer arrived on time and was able to find the fault and repair quickly and effectively. Would use Auto wash again.
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Autowash now Pacifica. Pre-paid over £140 for an oven repair and part beginning Aug 25. Many fruitless tel calls since. Many promises to refund for goods/services not provided ..we have seen Halloween... See more
Company replied
I always contact auto wash when I need appliance repairs Helen is super efficient at organising prompt callouts She’s friendly, polite and professional Engineer Barry is the best He’s al... See more
Appointment was easy to book, staff lovely on phone, got engineer to come a day early. So booked at 5pm and came next day to sort, explained all what was wrong with cooker ordered now parts sorted any... See more
Company details
- Appliance repair service
- Appliance parts supplier
- Refrigerator Shop
- Small appliance repair service
- Used Appliance Shop
- Washing Machine & Dryer Repair Service
Written by the company
Autowash have been your local experts for sales and service of all Domestic and Commercial Appliances for over 35 years. We maintain a fleet of highly experienced service engineers backed up by an efficient in-house call centre which allows us to quickly respond to any appliance "emergency". We cover most of Kent 6 days a week and carry out many repairs for insurance companies, local councils, letting agents, housing associations, school and local charities.
Contact info
20 High Street, ME10 4PD, Sittingbourne, United Kingdom
- 01795424337
- helen@autowash.co.uk
- autowash.co.uk
Replied to 20% of negative reviews
Typically replies within 48 hours
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Great service from a lovely tradesman
Great service from a lovely tradesman! Very helpful, professional and polite!
Terry came and looked at my dishwasher…
Terry came and looked at my dishwasher what a lovely engineer he knew his stuff and condemned it
Very well mannered and helpful got the…
Very well mannered and helpful got the job done quick his name is terry
Brilliant service from Autowash
Brilliant service from Autowash and engineer Steve. Tumble dryer repair was much cheaper than a new machine so worth it.
Thanks to Terry and the Autowash team…
Thanks to Terry and the Autowash team for fixing our oven. The end to end process was seamless and we would like to thank the team for being customer centric in rectifying our issue.
Terry is a great guy
Regular arrival updates. Friendly, polite and knowledgeable. Efficient and tidy. Terry gave outstanding service repairing our oven.
5⭐️ without question
Friendly service
Friendly service. Did require three visits to my property but only because a mix up in parts.
My engineer was on time very friendly smart and very polite
My engineer was on time very friendly and helpful he answered all my questions . I was kept up to date throughout the day and received a message telling me he was on his way .I would recommend this company and use them in the future
Friendly and helpful Engineer…
Terry took time to explain how the fault could have occurred and how the machine worked. Very helpful.
Great service provided from start to finish
Booked online on the 28/10/24. A very quick, easy and painless process. My engineer Terry arrived exactly when stated on the 30/10/24. Terry was very professional and polite, he checked my appliance and quickly explained to me the work he was about to carry out. The repairs were remedied/fixed promptly and no mess left behind. I highly recommend this company and engineer. Altogether a great service hence the 5 star review
Great service!
Terry was excellent, he explained what he was going to do, did it in a really short time and explained what he’d done to fix. Great service!
Excellent service
Terry was very friendly and efficient. Very reasonably priced also. Would definitely use again and would highly recommend.
Terry was extremely helpful and sorted…
Terry was extremely helpful and sorted out problem straight away.
Great job.
Great service from Terry
Terry was great fixed my fridge and was very happy and friendly Terry needs a pay rise
Excellent service
John came out to fix the problem with the washing machine and we was happy with the great customer service and the repair carried out.
Amazing service
Amazing service! Terry knew the problem straight away and washing machine was fixed in 10 minutes!
Quick repairs, good prices and great service
Used Autowash quite a few times now for various kitchen appliances and are now my go-to company. Reasonably priced, punctual and they have a great little feature where you can view the job and track your engineer. Always friendly and professional. 100% recommend.
Quick response and reasonable cost
They came out same day to repair a broken oven at reasonable cost.
Happy with John with his work turned up…
Happy with John with his work turned up on time and quick to solve the problem
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