Easy to arrange an appointment for my oven repair. Barry the engineer arrived on time and was able to find the fault and repair quickly and effectively. Would use Auto wash again.
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Autowash now Pacifica. Pre-paid over £140 for an oven repair and part beginning Aug 25. Many fruitless tel calls since. Many promises to refund for goods/services not provided ..we have seen Halloween... See more
Company replied
I always contact auto wash when I need appliance repairs Helen is super efficient at organising prompt callouts She’s friendly, polite and professional Engineer Barry is the best He’s al... See more
Appointment was easy to book, staff lovely on phone, got engineer to come a day early. So booked at 5pm and came next day to sort, explained all what was wrong with cooker ordered now parts sorted any... See more
Company details
- Appliance repair service
- Appliance parts supplier
- Refrigerator Shop
- Small appliance repair service
- Used Appliance Shop
- Washing Machine & Dryer Repair Service
Written by the company
Autowash have been your local experts for sales and service of all Domestic and Commercial Appliances for over 35 years. We maintain a fleet of highly experienced service engineers backed up by an efficient in-house call centre which allows us to quickly respond to any appliance "emergency". We cover most of Kent 6 days a week and carry out many repairs for insurance companies, local councils, letting agents, housing associations, school and local charities.
Contact info
20 High Street, ME10 4PD, Sittingbourne, United Kingdom
- 01795424337
- helen@autowash.co.uk
- autowash.co.uk
Replied to 20% of negative reviews
Typically replies within 48 hours
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Excellent service from start to finish
Excellent service!
Luke F and Lynn were fantastic help and Luke F’s speed and Skill and politeness was refreshing and will definitely see me returning as a customer
Terry was friendly and professional and…
Terry was friendly and professional and did a great job fixing a washing machine.
I was well informed as to when he would turn up and everything was easy!
Great service
Great service. Terry the engineer was friendly and polite and explained everything fully!
Terry has done a fantastic job
Terry has done a fantastic job with fixing our tumble dryer quickly and professionally, testing it carefully at the end too. He was friendly, punctual, knowledgeable. All is all, a very good experience.
Fantastic service
Terry came over to look at our dishwasher. He identified the issue quickly and fixed it shortly afterwards. Perfect!
Terry
Terry was very helpful quick and precise very happy with my service today
Terri was fab and helpful big thumbs up…
Terri was fab and helpful big thumbs up 👍
The engineer was very knowledgeable and…
The engineer was very knowledgeable and helpful and got the job done very quickly
Excellent service as always
Excellent service as always. Repair to two Siemens warming drawers. I recommend Autowash and definitely Barry their engineer that completed the repairs.
First class service
Attended on time, with good communication from start to finish. Polite and courteous throughout.
Completed repair compently without any fuss.
All round excellent experience.
Autowash
First time dealing with Autowash via Domestic & General. Must say good quick response, polite staff on the phone. The engineer Luke was very polite, professional and respectful.
Good job done.
Fantastic service
Arrived quickly
Polite engineer
Very thorough
Fantastic service
I would highly recommend
Excellent service from first to last
Everything about Autowash was first class from the initial contact covering communication, advice and final delivery and installation of a new washing machine.
All contacts with members of Autowash staff were professional , friendly and eficient - these included Matt, Barry, Luke and Tom & Jo.
We now consider ourselves loyal Autowash customers.
Fantastic and efficient service
Fantastic and efficient service. Would not leave the job till all was fixed even calling Manager to review. Many thanks to Andy Gas!
Andy Gas was fantastic at my property
Andy Gas was fantastic at my property. Arrived promptly and was able to fix my appliance! Highly recommend!
Excellent advice given
Excellent advice given, really knowledgeable about the product. Sorting the fault for me.
Andy Gas
washing machine install by Connor and Joe
Beko washing machine which i had for 10 yrs cost more to fix than buy another... so, bought new from autowash and connor and joe came to the rescue with the new machine, removed the old machine to the drive and put the new machine in - so far so good no leaks and new machine is doing what it should. Connor and Joe were both personable and efficient and obviously make a good team.
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