Autozone - Barnsley Reviews 570

Great customer service. Helped me find the car I wanted

I worked here.....
And the tactics are just underhand to high heaven.

Now operating under whoop cars.....

Toyota rav 4 ... 76k miles on it I have 77k miles turbo gone injectors gone dpf gone .. MAF sensor gone MAP sensor gone took it to toyota its self the car should not have been sold with its underlying issues .. toyota have advised me to go through my credit broker as im within my consumer rights time frame ... Autozone Barnsley now closed not in operation ... stay well away final outcome will be termination of contract or replacement car viva credit company cowboys scammers dog shit company

Bought a BMW from them, engine warning light came on after 2 weeks, returned the car for repair and the mechanic cleared the code and sent me on my way, had this confirmed by a BMW approved specialist. The front driver heated seat also did not work from day of purchase and again refused to acknowledge or repair.
The best part is, I took out the extended warranty and they still didn’t repair anything! They stopped responding to emails and can’t get anywhere over the phone.

DO NOT USE !
absolutely shocking customer services and aftersales.
Still waiting for my complaint to be resolved 3 months later, returned the car as had faults reported within 3 days of having the car. Never had car finance before and the service was absolutely awful from start to finish. I have reported it and trying to get my case close. Seeking legal action.

Couldn’t advise any one enough too NOT purchase a car from these absolute cowboys….. only positive thing I could think of is I had a free bag of crisp while waiting 2 hours when picking my car

got told to bring car in last wesnday for 1 /11/25 only to find it empty no cars or staff rang and number not working so we have been conned .

AVOID AT ALL COST
Absolute cowboys I got a car on finance in January 4days in had to have a new locking mechanism in driver side door due to not opening not locking etc, then 3 weeks in horn wouldn’t work took to a garage they fixed in but kept on working then not working was so faulty made them aware they just kept ignoring me then I’ve had a braking system fault had to replace drivers rear side callipa did this through RAC and still had the same message saying ‘STOP breaking system fault’ RAC came back recovered me diagnosed there to be an electrical fault took back to main dealership as still not getting any response from Autozone had a new scuttle panel fitted as it was all collapsed no lights after this then 5 days in same light comes back on stop breaking system fault every time it rains it comes on. Also keycard hasn’t worked in reader since getting the car an only now the finance company have decided to fix the key card as a good will gesture apparently because Autozone have now closed down after selling multiple dodgy cars through finance I’m not even a year in an I’ve spent at least 2k on repairs an still having issues an apparently there’s nothing I can do now well we will see about that but please anyone else that’s had these issues with them please report to motor ombudsman an FCA it’s so frustrating

Absolute joke of a garage, avoid at all costs! Purchased a car on finance, took 12 weeks to get to me, first week of having it it was back into the garage due to a fault, got it back more faults occurred, was told nothing could be fixed on the warranty, basically sold me a faulty car and was lied about what work had been done on the car previously too, do not go with this garage!

I was very satisfied with the help on getting a new car and sorting out my finance for me I will definitely recommend you

Very good experience
Professional and very pleasant to deal with
Thankyou

Very helpful and got my car quite quick

Absolutely brilliant service. I would definitely recommend this garage. Lee was amazing sorting everything from start to finish.

Highly recommended, communication is great and was able to pick vehicle up pretty quick. Very straight forward with paper work. Happy new car day! 🙂

Picked my car up today with the help of Liam & Lee, they got everything sorted for me very quickly and were very helpful!
Nothing was too much trouble. Thanks giys

it has cost me nothing but money since getting a car from autozone, as soon as they have upur money, there not bothered . they told me to get my recovered back to them, cost £200 to ring me the same day telling me to come and collect the car or they will charge me storage ( still broken) when i told them I would not pay storage they said , we will just put your car out on the street, so it's now cost me another £200 to bring it back home , that after spending £2500 on trying to repair the problem previously ( 3rd time it's broken) absolutely rubbish company with really poor customer service i would recommend saving your self some money and going else where

Would really recommend Lee at the Barnsley store within a few hour of me looking at cars with no deposit and bad credit Lee helped me find a car that was in my budget and was over moon with the car I drove away with a few hours he sort all paper work out left a few hours later with a new car

Lee was great help highly recommend