Avant Reviews 31,963

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,156 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the service for its ease and efficiency, often highlighting the quick process for obtaining loans and receiving funds. Many people appreciate the helpfulness and professionalism of the staff, noting that the user experience is straightforward and easy to understand. However, some customers expressed dissatisfaction with the payment process, citing issues with unexpected withdrawals or continued charges after loans were paid off. Additionally, a few other people also felt that customer service was unhelpful or provided conflicting information, leading to frustration with resolving issues.

What people talk about most

Payment

Clients share ambiguous opinions on payment. Many reviewers appreciate the quick process for receiving funds,... See more

Service

Users describe positive interactions with service. Many customers praise the fast and easy service,... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of use and straightforward... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise the excellent and fast... See more

Staff

Reviewers highlight positive aspects of staff, noting that many employees are patient, engaging, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have worked with Avant for over five years, and the experience of getting a loan, making payments, and having options gets easier and easier over time. Not only does Avant give you options in... See more

Rated 5 out of 5 stars

My experience with Avant is and has been amazing. They are prompt with exceptance.and your delivery to your account is instant. You dont wait longer than a day for deposit. And once you pay your b... See more

Rated 5 out of 5 stars

I gave 5 ⭐because Avant has an easy application and when approved for an loan, I always had two or more choices to choose from what was comfortable for my repay. Im on my third approved loan. Always n... See more

Company replied

Rated 5 out of 5 stars

I applied for a loan when I was drawing in credit cards debs and Avant aprove me real fast and the next day I got my money in the bank , it was supposed to be a 36 months payments but because I got th... See more

Company replied


Company details

  1. Non-bank financial service
  2. Financial advisor

About Avant

Written by the company

Primary-Brand-Mark-Blue-RGB-1

Three products, one goal: give everyday Americans access to the financial products they deserve.

Avant was founded in 2012 with the goal to improve the borrowing experience for middle-income consumers. Avant now has a credit card, secured and unsecured personal loans and has helped over a million people get the financial products they deserve. A combination of technology, analytics and superior customer service allows Avant to provide a fast, fully-online process for personal loans and credit cards.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

32K reviews

5-star
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1-star

Asks customers to review

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Rated 1 out of 5 stars

Do not use this card

Do not use this card. They gave me someone else's info on line terrible security system. I closed card went to pay minimum balance they shouldn't even get that but they automatically deduction the entire balance without my consent. They keep telling me I approvec I have a fraud complaint. They lie and are not to be trusrd

1 April 2026
Unprompted review
Avant logo

Reply from Avant

That's certainly not what we hope for. We strive to provide the highest level of service every day, and we're very sorry to hear that we didn't get it right this time. Is there any chance you'd write to us at careteam@Avant.com? We'd love a chance to fix this situation.

Rated 1 out of 5 stars

Have not received a card

12 May 2026
Unprompted review
Avant logo

Reply from Avant

We're sorry to hear about the delay in receiving your card. Please note that card delivery can take up to 15 business days. If it has been more than 15 business days, please reach out to our customer service team for assistance and to resolve any issues with the delivery at careteam@avant.com.

Rated 5 out of 5 stars

Easy of instructions and the fact of…

Easy of instructions and the fact of being able to fax the requested documents.

6 May 2026
Avant logo

Reply from Avant

We're glad we hit the mark and hope you'll tell your friends and family about your experience!

Rated 1 out of 5 stars

Find a different credit card company!!!!!!!!!!

This company is a scam and liars. Do not use them. I had a charge that was "refunded in full" by the merchant and Avant only gave me a partial refund. When I call to talk to them about it, they say I have to talk to the dispute department. When I reach out to the dispute department they tell me to talk to customer service (this has been going on for over 3 months now). When I ask to talk to a supervisor, I was told more than once... "you have already talked to a supervisor, you cannot talk to them again" or "all of the supervisors are busy, I can have someone call you back" and no one ever calls back. They are happy to take your money, but will not do right by you. Seriously - reconsider! There are a lot of credit card companies out there. I regret giving them a chance.

10 May 2026
Unprompted review
Avant logo

Reply from Avant

We are sorry to hear there may be an inaccuracy on your account! If you would like to file a dispute via email, please email transactiondisputes@avant.com and provide the following:
- Merchant Name
- Transaction Date
- Transaction Amount
- Dispute Amount (the amount the transaction should have been)
- Reason for dispute

You can also file a dispute by contacting us at 1-855-AVANTCARD or by providing the information listed above in a letter to the following address:

Attn: Credit Card Billing Dispute
222 W Merchandise Mart Plaza, Ste. 900
Chicago, IL 60654

Rated 5 out of 5 stars

Great company to do business…

Great company to do business with,highly recommended.

9 May 2026
Avant logo

Reply from Avant

Thank you for the kind words, Robert Hogan! We are happy that we were able to help you with your financial needs.

Rated 5 out of 5 stars

RECD YOUR CARD

RECD YOUR CARD BUT JUST REMEBER I ONLY GET PD ON THE 27TH OF THE MONTH ON SS

7 May 2026
Avant logo

Reply from Avant

We know that these things happen and want to see if we can help. Please call our team at 1-855-752-7012 to see what your specific options might be.

Rated 5 out of 5 stars

Well I just opened an account with

Well I just opened an account with
Them for a credit card. But so far my experience has been great. I look forward doing business with them..

9 May 2026
Avant logo

Reply from Avant

That's great to hear! Thanks so much, Sandra Squailia for choosing Avant.

Rated 4 out of 5 stars

Would love to see an offer of 24 months…

Would love to see an offer of 24 months as well . I saw different loan options with other lenders but I have had loans with you before . Hope there was another way to not have originating fees makes us get a loan amount higher .

4 May 2026
Avant logo

Reply from Avant

We are sorry that our rates don't fit your situation. When making decisions, Avant considers a whole range of factors, which allows us to offer access to responsible financial products.

Rated 4 out of 5 stars

Easy to work with

Easy to work with

30 April 2026
Avant logo

Reply from Avant

Thank you so much, KBarr for the kind words! As a digital-only company, our website is our lifeblood, so we strive to make it as easy to use as possible. We're glad we hit the mark and hope you'll tell your friends and family about your experience.

Rated 5 out of 5 stars

Very easy and quick

Very easy and quick. Great company and efficient process

5 May 2026
Avant logo

Reply from Avant

Thank you for the kind words, Christopher Golden! We are happy that we were able to help you with your financial needs.

Rated 5 out of 5 stars

Fast funding

Fast funding! recently filed bankruptcy and got approved with no problem

1 May 2026
Avant logo

Reply from Avant

That's great to hear! Thanks so much, Raven Hampton for choosing Avant.

Rated 5 out of 5 stars

I got aprove when I needed the most

I applied for a loan when I was drawing in credit cards debs and Avant aprove me real fast and the next day I got my money in the bank , it was supposed to be a 36 months payments but because I got the loan I was able to save and pay it in 8 months it was $ 14.000 very grateful for their trust in me .

28 August 2025
Avant logo

Reply from Avant

True to our word, we aim to deliver funds to your account as soon as the next business day after you're approved. We're glad to hear that we are living up to our commitments, and thank you for your kind words, Lillian Martinez!

Rated 1 out of 5 stars

this bank is a predator

this bank is a predator, a joke better off not having this card. should be a zero for rating. beware

6 May 2026
Unprompted review
Avant logo

Reply from Avant

Thank you for sharing your feedback. We are sorry to hear about the issues you’ve encountered. Please send the details to careteam@avant.com using the email address on file and a description of the issue, or your handle name, so we can investigate. Our team is standing by to assist you!

Rated 5 out of 5 stars

The communication was very great…

The communication was very great throughout the process of my experience.
The approval time was short and easy!

6 May 2026
Avant logo

Reply from Avant

That's great to hear!! We strive to provide the best customer service we can each and every day, and it means a lot to hear that we were helpful. Thank you, Milton Bouger for your kind words and we hope you'll tell your friends and family about your experience.

Rated 5 out of 5 stars

Two loans and one credit card later, all positive

After two loans and now a credit card, I have nothing but positive words for Avant. They keep the process simple and easy to understand. Communication is also straightforward without fluff. I would recommend to others without hesitation.

4 May 2026
Avant logo

Reply from Avant

That's great to hear! We strive to provide the best service we can each and every day. Thank you, Troi Jackson for your kind words and we hope you'll tell your friends and family about your experience.

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