Avariajewelry 

The quality of the Jewelery is poor. The return forces us to ship to the UK although the product arrived from Illinois. Customer service is poor.

Terrible quality: I ordered one pair of earrings and three rings: all look cheap: stones are misaligned, the color looks wrong. I contacted them about the return, and was told that the shipment is international and must be paid by the buyer. Not sure there is any point in trying to return this crap.

My jewelry was really expensive and then I had to a lot of duty on it. On opening a cheap packet the necklace was broken and very poor quality.
I contacted them and all they said was return it at your cost.
No discount. No apology.
If I returned it I wouldn’t get the duty or shipping back.
DO NOT BUY anything off them

Honestly terrible. The jewelry looks super cheap, two of the pieces are unwearable, looks like child costume jewelry. I left a comment on their website but it is clear to me that they won't post that so that's why I'm here. I wish I looked up honest reviews before ordering

Purchased 8 bracelets from Avaria for Christmas gifts and for myself. Loved the idea of jewelry made for every day wear that offered a lifetime warranty. Upon delivery I was thrilled! The bracelets were beautiful! Gold color was lovely and quality seemed great. I was confident giving gifts I knew had lifetime warranties. Fast forward - after less than two months of use, one of the bracelets (luckily one of mine and not one I gave as a gift!) literally just fell off my wrist. I was clapping (hard to believe mild vibrations from clapping could cause damage to the bracelet??!) I didn’t feel it fall off, but luckily my husband saw it fall to the ground- otherwise would never have known what happens to it.
It is their Mirabella bracelet and the chain fell apart- coming out of the end cap attached to the clasp. The bracelet otherwise is in beautiful condition. (Wish could post a pic to show) There was no tension or pull to cause the separation. The end of the chain and inside of and cap are completely clean- no dent or damage, not sign of any residual solder or even glue. This was very simply a failed solder.
With complete confidence I contacted the company and explained the issue. I totally expected to return the broken bracelet for a replacement or quick turn around repair. After all, it had a lifetime warranty and I had worn it for less than two months.
I was shocked to be told they don’t stand behind workmanship after 30 days from purchase. Fading and tarnish have a lifetime warranty (but would like to see what really happens if you make the claim)- but if the jewelry falls apart -even due to poor workmanship like a failed solder- if it is past 30 days from purchase date you are out of luck!! No replacement, no repair.
In comparison, I previously had purchased a similar level bracelet from Amazon. The clasp broke after about 2 years of wear. Amazon customer service sent me a brand new replacement without question and told me no need to return the broken one.
Truthfully the Avaria bracelets are superior in appearance to the Amazon- truly beautiful, but their total lack of customer service lost me as a repeat customer.
I could understand if I did something that caused it to break. But this bracelet had been securely on my wrist, had been handled with care, not abused - and yet the chain just fell out of the connecting end cap. The bracelet had been worn for less than two months.
Now it is useless. They don’t even offer a repair for a fee.
So although Avaria makes beautiful jewelry and they offer a lifetime warranty - don’t be fooled. That only protects against fading or tarnishing - it is not a true lifetime warranty. There is no guarantee for workmanship after 30 days from purchase. Not sure about you, but with jewelry that is sold touting it for everyday wear, I would expect it to be superior quality and for their customer service to stand behind the basic workmanship of a simple weld. The bracelet should not have fallen apart without any provocation after less than two months of wear. If it had- they should have stood behind their product and offered a replacement or at least a repair. Instead I got basically sorry- my problem, not theirs. But please let them know if I ever have fading or tarnishing.
I will not purchase from them again. I’ll go back to Amazon where I know their customer service will stand behind their products without question.
The bracelet was not ridiculously expensive, but still for the price it should have lasted much much longer than the less than two months it did.
Choose another company with a better customer service record!

Still waiting on my refund .

I ordered 3 bracelets and one pair of earrings. The earrings are fine but the bracelets wouldn't fit over my hand. When I contacted customer service they sent a return address which is in the UK. I'm supposed to send a return from the USA to the UK. Why? I saw they have headquarters in North Carolina (Raleigh, 1631 Midtown Pl STE 107, United States). This has to be a scam. Oh, when they shipped these items to me, they were sent from CHINA! If they are located in the US, why would anything be shipped from China since they don't ship anything to China (and Russia). I also found this - "Avaria Jewelry is an online retailer based in Sugar Land, Texas, USA Better Business Bureau. This means its principal place of business is in the state of Texas." I am very sorry I ordered from this company. It won't happen again.

Jewellery looks great for a few months but don't believe the hype. It does tarnish, the stones fall out, it did itch my neck - and so I guess there is zinc, copper and all the nasties in there. It's a shame because the designs are edgy.

One of my favorite brands to buy jewelry because it really doesn't fade, I love the jewelry so much it's so feminine.

This is the first time I have ever felt the need to leave a review, and unfortunately it is because this has been the worst online shopping experience I’ve had. Both earrings are unusable because the clasp cannot be opened, making them impossible to wear. The items are also much smaller than shown on the website and the quality is extremely poor. I contacted the company multiple times requesting the return process but received no response. The website does not clearly provide return instructions, which is very unusual for an online retailer. It also appears the company is not based in the US as suggested but ships from China, which was not clearly disclosed at the time of purchase. I was even blocked on Instagram after asking for return instructions. Check their Trustpilot reviews before buying from this company.

Perfect jewelry for any occasion or event! I’m going to wear mine to prom,it’s so aesthetic and minimalist. Thank you, Avaria!

I’m really disappointed with my experience with Avaria Jewelry. I purchased a necklace, ring, and earrings that were not cheap, expecting good quality materials. Unfortunately, the pieces irritated my skin. The areas where the jewelry touched became red and uncomfortable, which I’ve never experienced with most of my other jewelry.

When I contacted customer service about returning the items, I was told I would have to pay the return shipping myself. I find this really frustrating. If a product causes a skin reaction, customers shouldn’t have to pay additional costs just to send it back.

For jewelry at this price point, I expected better quality materials and better customer service. Between the skin irritation and the return policy, the experience has been very disappointing.

Got my Order! OMG i am so inlove with this jewelry, Its very nice and i really love/like it, im so happy to recieved all my items complete, no damage and well sealed...

Shipping took forever and then only had the ring for a little over a month before the stone fell off and was lost. Since it's past their 30-day warranty they will not replace or refund. This site is a scam with cheap jewelry from China.

Avaria has become one of my favorite places to buy jewelry because it gives you the elegant look you're searching for.

I ordered 4 items. The two rings I ordered are too small, the bracelet does not fit over my hand and the necklace is not good quality.
Their return process is ridiculous. You have to pay for shipping to the UK which costs almost as much as my order. The whole experience was frustrating and n the end I’m only receiving 50 % credit to buy something else.
DO NOT buy from Avaria jewelry!

Extremely disappointed with the customer service. Ordered 22 days ago and all they do is send me my tracking number again and again without reading the emails I send them.

Rings are cheap looking and I got the biggest size they don’t fit very small sizing and gold is cheap . Wouldn’t buy again

I feel tricked! It took over 10 days to receive, it looks like from China. I wrote an email to customer service asking about tracking which responded with a very rude tone as in ," We'd like to inform you...!"
If the necklace had been beautiful, I'd have felt okay, but the large baroque pearl looks plastic. It was advertised as an ethically sourced pearl. Haha! The herringbone chain is pretty, if plated. I'm sorry I ordered this at $54. It'll cost me more just to return it. So beware!

There is a reason why their reviews don’t pop up when you google them, but their website showcases 5 start reviews. DO NOT BUY FROM THIS PLACE. There is a reason why they do the buy two pieces get two free pieces, it’s because they’re JUNK. I got 4 pieces ring stack, 2 bracelets, and a necklace. The ring was terrible quality and scratched every chance it could get. The first bracelet was cute and was my favorite (tennis bracelet) I had high hopes for this one and the bracelet fell off a week later only to come to my mom and say she found it on her driveway thinking it was the mail ladies, no it was my bracelet and the clasp just broken off, the second bracelet is an awkward size and gets caught to EVERYTHING. The only piece I was happy with was the necklace and that’s because I took the charm off that one and put it on an existing necklace. I emailed saying that these issues should not be occurring especially if your whole brand is branded as everyday wearable jewelry. They offered to replace the one bracelet after I asked for a refund if I was unhappy with 3/4 pieces what makes you think I would want more garbage jewelry, still waiting on my refund.