The customer service when ordering was really good . I got responses straight away and person was really helpful as I forgot to put 4 items in my basket to get two free so she saud she woukd send them... See more
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See what reviewers are saying
I have been promised a replacement of 2 bracelets from 2 different orders due to poor quality and after wearing only couple of days. I still have not received my replacement despite sending more tha... See more
Avaria never fails to amaze me with its classy products. Elegant jewelry at affordable prices makes them even more practical to buy thank you, Avaria! Looking forward to more designs!
Bought 2 bracelets one with freshwater pearl after 3 weeks the pearl lost shine and looks like plastic pearl, the 2nd broke after 3 months but the color keep their shine. It was easy to have a r... See more
Breach of guidelines
I have been waitr for…
I have been waiting since January 4th for a lousy $6.90credit. They keep telling me it has been process but my credit union says otherwise. I will NEVER order from them again. SCAM Artists.
Zero stars!!
Zero stars!!! Horribly inept customer service . Order placed and shipping label created but never shipped. Initial email sent to customer service and received an automated reply saying they work 7 days a week and someone will get back to you soon. Never received a response until I sent another email saying that since it never shipped they can cancel the order and refund my money. Only then did I receive an email saying that some of the items were out of stock and will and restocked tomorrow and the order will ship out then. I asked again to just cancel the order and refund my money. They said that the order will be filled and shipped out. It has been 40 hours and the order is still not shipped according to the tracking number. (Label printed). I wish I had read the other reviews before having my money stolen from me
Great quality for a great price
I had a great experience purchasing from Avaria. I found them through an ad on facebook advertising waterproof jewelry. There are a bunch but they had the best prices. They earned me as a life long customer
They do not honor returns even if the…
They do not honor returns even if the wrong item is sent. Do not get involved with them.
Terrible scam
Terrible scam! Don’t buy! Don’t trust. I ordered two packages. First arrived weeks after my daughter’s birthday, missing $130 pearl necklace bundle. Takes forever to arrive then even longer to get a partial refund. Second order never arrived, still waiting on refund. The gold is yellow and light and is nothing like the sizing in photos. Terrible! Chinese scam!
Slow delivery, dreadful quality and faulty
Took ages to be delivered and when they turned up the quality was awful. The huggie earrings were so small they wouldn’t have fit a baby and the other pair wouldn’t close. On asking for a refund you either have to send back to the USA (which would have cost around £18) or keep them and get 30% refund. That old scam. I will never purchase anythng from them again.
They sent the wrong ring size
They sent the wrong ring size, and would not exchange for a smaller size saying I had to pay to send it back!!
Quality isn't good it looks very brass like, not like in the photographs.
Would not order anything from this company again!!
Never received our order!
Never received our order! My husband ordered for Christmas and still nothing. We provided the proof the requested but no replacement or refund! Do not order!
I would give zero stars if I could
I would give zero stars if I could. I bought a few hundred dollars worth of jewelry from this company that I had never ordered from before . these were all Christmas presents that I did not give until Christmas Day. . FOUR items that I gave as gifts all broke within five minutes to twenty four hours. I contacted the company each time and now they are telling me that I'm beyond the date of return that they will not replace broken items . How the hell do you do business like this?!!!
Cheap looking jewelry
Cheap looking jewelry. Tried to return and it’s not worth it. Sent from china, returns go to the UK and it cost just as much for me to pay for shipping then getting the money back. Returns are a joke, you have to email them a request with pictures, they then offered a 30% return or 50% in store credit or return that I have to pay for shipping internationally, no thanks. I’ll just sell it on Poshmark and at least get something for it. Don’t fall for it, cheap and ugly when you get it, gold looks yellow too BTW.
DO NOT BUY
DO NOT BUY! SCAM!Pity you can't give mius star reviews. Cheap plasticy junk. Also not saying it was them but my card has alot if fraudulent charges never got before after ordering from them, weird coincidence maybe, but my bank teller said it's not provable but probably them!
This is a total scam from China!!
This is a total scam from China!!! Do not order. The jewelry is cheap and not what is advertised. The site says ethically sourced freshwater pearls. They are NOT! The shapes of the pearls are EXACTLY THE SAME, which is impossible in nature. They are cheap, light plastic. You will NOT get the entire shipment. The only way to get any king of action is to report to PayPal if you paid that way. Wake up. American buyers. Do NOT ORDER anything BEFORE YOU CHECK TRUSTPILOT FIRST!!!!!
My favorite Birthday Present
My dad got me an initial necklace from Avaria and I love it so much. I love that the font and size of the pendant
If I could give this company a zero…
If I could give this company a zero star review I would. First of all their jewelry is also sold on other websites for quarter of the price. I ordered 4 items I only received 3. I wrote them an email they said the missing item might be stuck in the bag. Told me to take a pic of what I got, not sure how that will help them of help me prove if the item is missing. They better refund me $65 for my crappy earrings or I’ll be pissed.
Company had great service and good quality
Amazing quality for the price, fourth order for me!
SCAM. Stay Away - Save your money and Time
I have placed my order since 03/12 and still have not received anything.
There is no information at all for a week now whenever I try to track it.
Order is being sent from China.
Totally scam and unacceptable.
Was hoping to receive it before Christmas but I doubt now I will receive anything at all.
Very disappointed. Cheap quality. Bent Jewelry.
Very disappointed. The quality was cheap and poorly made. The ring on the far right arrived bent and didn’t even fit on the finger. One of the rings wasn’t the correct size at all—it was closer to a size 4 instead of a 5. Overall, this set felt low quality and not worth the price. Don’t waste your money. Trying to get help after the purchase has been a complete waste of time.
Terrible quality and dodgy company
I bought the Sara pearl earrings based on the reviews on the avaria website. Within days of normal wear, some rhinestones fell off and it looks terrible and cheap now. I submitted a negative review on the website with a picture but they didn’t publish it. I then submitted a complaint asking for a refund for the poor quality if they weren’t even going to publish my review for other potential buyers but that was also not acknowledged. Just go elsewhere for your jewellery and save yourself the headache.
Scammy
The website says "ethically produced", but the package came straight from China. Bought a "waterproof" ring that lost its color in two weeks. Got a replacement, and it's basically the same ring, but still different than the ring I got before.
Another ring I bought lost two stones in two weeks of use. The customer service didn't give me a replacement, because the order was placed over 30 days ago. Don't recommend this company.
Man I wish I had read these reviews…
Man I wish I had read these reviews before placing my order. I was so excited to get my daughters their birthstone necklaces. They arrived in a cheap, tangled mess. Clearly, this company is not what they pretend to be. Beware! I emailed them and it sounds like I won’t be getting much help… so disappointing
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