Avenlyhome Reviews 60

TrustScore 1.5 out of 5

1.4

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, frequently reporting that items received were of poor quality, made from cheap materials like plastic instead of advertised glass, and often did not resemble the pictures or descriptions on the website. Customers also found the prices to be too high for the actual quality of the items. Consumers encountered numerous problems with their orders, including items never arriving, incorrect or incomplete deliveries, and difficulties with tracking. Additionally, some people experienced issues with the website itself, such as prices changing unexpectedly or items disappearing from their shopping basket.

What people talk about most

Product

Customers consistently express disappointment with the product. Many reviewers report that items received are... See more

Quality

Customers consistently express strong disappointment with product quality. Many reviewers report receiving... See more

Order

Users describe negative interactions with order. Many customers report not receiving items they ordered, such... See more

Price

Reviewers highlight negative aspects of price, consistently expressing dissatisfaction with the cost of... See more

Website

Reviewers express strong dissatisfaction with the website. Many customers report that items received do not... See more

Based on these reviews

Rated 1 out of 5 stars

Yep I got caught by the glossy adverts which are everywhere, recieved the wolf head eventually if it wasn't such a rip off it would be laughable. Unfortunately 39.99 is no laughing matter totally mi... See more

Rated 1 out of 5 stars

False lamp size, bought dog lamp, nothing like picture, looks like something a child made, false reviews on website, cannot change led or bulb, no access Supposedly glass it's not, it's plastic, made... See more

Rated 1 out of 5 stars

Absolutely dissapointed The company is a scam Ordered an item shown on website as a very good guality reduced from a very high price to £50 Received a very poor fabric cheap of the cheapest T... See more

Rated 1 out of 5 stars

The site keeps changing prices within minutes. The discount did not apply at the checkout for ordering 3 items. My basket kept emptying. I realised something was amiss, then read the reviews on Tr... See more

Rated 2 out of 5 stars

Don't get me wrong the lamp itself is lovely however the size is a different matter, it's tiny doesn't give off any light and the colours are dull. My son said it took ages to come as well. NOT worth... See more

Rated 1 out of 5 stars

Beware! Bought a shearing coat, which has been confirmed by the store as real sheepskin, that has nothing to do with any sheep. It’s not from London but China. Return shipping to China from my own p... See more

Rated 1 out of 5 stars

What a load of cheap tat! Said on the advert they were glass and reduced from like £130 etc down to £40 and thought I'd get a pomeranian for my partner as she has one that she loves sooo much, and thi... See more

Rated 1 out of 5 stars

Don't know why this mob haven't be charged with fraud and still aloud to advertise they are a totally rip off merchant, if you actually get the item you purchased its cheap tac nothing like its descri... See more

Rated 1 out of 5 stars

Yes i stupidly bought one of things Chinese crap advert said it was glass but when I received it it turned out to be plastic I stupidly left it on all night in the morning it had set on fire it cou... See more

Rated 1 out of 5 stars

Do anyone know how to contact this stupid company avenly home..still awaiting my order booked on 1st December emails come back failed and are not going through and there are no direct contact numbers... See more

Rated 1 out of 5 stars

Why are these kind of companies allowed to operate ! had already made a purchase when i seen the reviews i just know it going to be terrible quality not going to had this out as a present its absolu... See more

Rated 1 out of 5 stars

If I could give them 0 I would the package came nothing at all like picture and it was mid painted with black smudges. They only have the one email address no number and will send you round in circles... See more

Rated 1 out of 5 stars

My wife puchased the Collie dog thinking it would be a nice addition to he collection of other collies which are the real deal... this piece of tat is just that, plastic crap and not a representation... See more

Rated 1 out of 5 stars

My parents brought two items from this website. The items that they received were of very poor quality and half the size of what was suggested on the website. Also just after purchasing their card det... See more

Rated 1 out of 5 stars

If I could give zero stars I would. Ordered 2 sweatshirts, never received. Wrote 4 emails to their supposed customer service, no response. Ended up going to bank and having charge reversed. S... See more

Rated 1 out of 5 stars

Wouldn't trust them. I placed my order on 2nd November. They had nothing but excuses in emails towards the delivery. Didn't know who their courier is. Really bizarre. It is now 4th December and still... See more

Rated 1 out of 5 stars

I bought a boston terrier lamp, what a pile of shite. I don't know how they can sleep at night, knowing another customer let down. Cheap plastic shit, no colour and as much light given off , not muc... See more

Rated 1 out of 5 stars

Actually....this company is 0 stars and is a scam!!!! Lost my money...never received items....and they continue to sell on Shopify!!! Shame on you, Shopify, for not investigating or helping the cust... See more

Rated 1 out of 5 stars

Ordered Two Dogs For My Daughters for Christmas,as the dogs passed away early this year, After several emails with no reply the products arrived today, what a bag of rubbish these are, These are... See more

Rated 1 out of 5 stars

I placed an order for a Dachshund lamp on the 5th January 2026. I had an email confirming my order, and neither have I received my order or any correspondence from them since. Would not trust them or... See more

Rated 1 out of 5 stars

It should be no star ordered a coat and receive a cheap and nasty thing can't even call it a coat nothing like the 1 I ordered a pure scam they just take your money would do a dog blankie

Rated 1 out of 5 stars

Not even 1 star, should be -10. Absolutely appalling quality, nothing like advertised. Please don't go near this company. If it seems too good to be true, it definitely is. Don't touch.

Rated 1 out of 5 stars

I ordered a gift for my mum on the 13th of November it arrived yesterday the 26th of November. The quality of my owl lamp is terrible, cheap to the touch very light and the lead is not long enough... See more

Rated 1 out of 5 stars

If I could give no stars I would. Sending utter rubbish instead of the actual item you advertise, then tell me it will cos me to send back to Asia. Or Ile give you a 15% refund instead. What an insult... See more

Rated 1 out of 5 stars

I bought the GSD for a Christmas present for my Dad. Shocking isn't the word I'd use. It's a pile of shit. I've emailed first email went through. Others haven't. This company shouldn't be allowed to... See more

Rated 1 out of 5 stars

9Avoid this company at all cost ,purchased a stain glass sausage dog , and it's nothing like the picture, Tried to contact the company and surprise surprise no answer Looks like I've got to wr... See more

Rated 1 out of 5 stars

Absolutely awful service , item is nothing like what was described… then they wanted me to ship back at my cost with import charges … avoid at all costs … I would pay 5p for what came a waste of £50

Rated 1 out of 5 stars

Absolutely shocking quality of a jacket I ordered for £50 Found it on Temu for £20 Terrible and I am so disappointed and dissatisfied Avoid at all costs and so not buy from them

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!! You will not receive the item displayed or described on their website all links to contact them were blocked as soon as delivery date had arrived there is nothing bea... See more

Rated 1 out of 5 stars

Avoid! Ordered the golden retriever which arrived today. Is nothing like advertised. Wrong size, plastic & poorly painted. Will try to get money back but judging by other reviews I don't hold out much... See more

Rated 1 out of 5 stars

I purchased what was advertised as a suede coat reduced from £200 to £50 from what I thought was a London store. When it arrived it was disgusting and nothing like the coat advertised. Material was ch... See more

Rated 1 out of 5 stars

I ordered 4 lamps on the 12 of December with guaranteed xmas delivery.They emailed me with a tracking number to follow the journey.Around the 16th of December I had an email to say it was with yodel g... See more

Rated 1 out of 5 stars

I ordered a coat from them. I have never seen anything like what arrived. I was actually devastated by the poor quality and how horrendous, cheap , rubbish that came.

Rated 1 out of 5 stars

What an aweful company, took my money and that was it, cannot contact them, cannot get money back, no goods, avoid at all cost

Rated 1 out of 5 stars

I purchased a hoodie from these people December 7th this is January 10th and I still don't have my hoodie cannot get a hold of them through email or any other way and now I find out it's a scam yay me... See more

Rated 1 out of 5 stars

Checked the status of my order delivery details to find out i have to wait until September. Not bad seeing as I ordered it in October 2025. So definitely a scam. Unable to contact the company via em... See more

Rated 1 out of 5 stars

Ordered a whippet-inspired-stained-glass-lamp. Has not been delivered and emails come back .rejected. Do not buy from this company

Rated 1 out of 5 stars

I wouldnt even give this a 1 star but had to to write a review, shocking company, havnt even recieved the light, ignoring my emails, so looks like gonna be out of pocket, avoid this site, it is beyond... See more

Rated 1 out of 5 stars

Ordered a Boxer dog lamp for my mum's birthday. The product that eventually arrived was tiny, not made of stain glass and awful. DO NOT ORDER FROM THIS COMPANY. THE PRODUCT IN THE PICTURE IS NOT WHA... See more

Rated 1 out of 5 stars

SO UNTRUE What a load of rubbish is my lamp certainly not hand crafted , it is resin not glass !!! The advert says it’s price is reduced my 80 percent . You can get these lamps for a little as £11.9... See more

Rated 1 out of 5 stars

I ordered a hoodie the end of December and haven't received it yet. order number 8657. either send me the money back or the hoodie. let me know something

Rated 1 out of 5 stars

I purchased a Luna Yorkshire Terrier on the 27th Dec Ive had no contact from them at all Ive send at least 6 emails everyone came back address unknown So people please don’t order from these people I... See more

Rated 1 out of 5 stars

Same as someone above. I ordered a sweatshirt 12/16/25, Order #6486. Never received it. Looks like this place sucks to shop in!

Rated 1 out of 5 stars

It’s a scam, I ordered a dog lamp on the 26th December haven’t heard a word from them. So emailed the address provided which can not be found. Please don’t order from this site.

Rated 1 out of 5 stars

I placed an order and my payment was taken, but the item has never been shipped. I've sent several emails and haven't received any response. Very disappointing and unprofessional. I wouldn't recommend... See more

Rated 1 out of 5 stars

Should be 0 star as this is a total scam. Bought a dog lamp start of December 2025 but have not received. Ive emailed and it keeps being sent back to ne as unknown. Please avoid

Rated 1 out of 5 stars

Don't buy from this company, I had a wrong item delivered and they are ignoring my emails, their emails come from the support team and they've replied each time telling me to contact the support tea... See more

Rated 1 out of 5 stars

Orderd two lights which ever arrived and didn't responded to emails



Contact info

1.4

Bad

TrustScore 1.5 out of 5

60 reviews

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Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. Ordered 2 sweatshirts, never received. Wrote 4 emails to their supposed customer service, no response. Ended up going to bank and having charge reversed. Stay clear of this scam company!

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Doesn't even deserve one star

Only gave one star because zero stars is not an option. Goods have not arrived. Emails ignored. Website gives the impression of a sweet little cottage industry. Don't be fooled! Read the reviews....

20 January 2026
Unprompted review
Rated 1 out of 5 stars

Actually....this company is 0 stars and…

Actually....this company is 0 stars and is a scam!!!! Lost my money...never received items....and they continue to sell on Shopify!!! Shame on you, Shopify, for not investigating or helping the customers scammed on your platform!!!

10 December 2025
Unprompted review
Rated 1 out of 5 stars

This company scammed me

I tried for weeks to get help for a Christmas tree I ordered for £250 I sent 30 emails and just kept getting an automated response .I never got the tree and had to go out and buy another . Please do not shop with this company!! There is no phone number to call , I believe its a scam , I lost £250 pound right on top of Christmas

2 December 2025
Unprompted review
Rated 1 out of 5 stars

I purchased a Luna Yorkshire Terrier on…

I purchased a Luna Yorkshire Terrier on the 27th Dec Ive had no contact from them at all Ive send at least 6 emails everyone came back address unknown So people please don’t order from these people I have been very lucky I will get my money back oh And there is no phone number numbers for them

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely awful service

Absolutely awful service , item is nothing like what was described… then they wanted me to ship back at my cost with import charges … avoid at all costs … I would pay 5p for what came a waste of £50

12 January 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a hoodie from these people…

I purchased a hoodie from these people December 7th this is January 10th and I still don't have my hoodie cannot get a hold of them through email or any other way and now I find out it's a scam yay me do not buy from these idiots

7 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a…

Ordered a whippet-inspired-stained-glass-lamp. Has not been delivered and emails come back .rejected. Do not buy from this company

29 December 2025
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam, I ordered a dog lamp on the 26th December haven’t heard a word from them. So emailed the address provided which can not be found. Please don’t order from this site.

11 January 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

The site keeps changing prices within minutes. The discount did not apply at the checkout for ordering 3 items. My basket kept emptying. I realised something was amiss, then read the reviews on Trustpilot.
Thank you to everyone for saving me £123 wasted on tat that most likely wouldn't even arrive. I've reported Avenly Home with no expectations of anyone caring.

11 January 2026
Unprompted review
Rated 1 out of 5 stars

Yes i stupidly bought one of things…

Yes i stupidly bought one of things Chinese crap advert said it was glass but when I received it it turned out to be plastic I stupidly left it on all night in the morning it had set on fire it could have set the house on fire what's this government doing letting this fire hazard into this country

B fielding

5 January 2026
Unprompted review
Rated 1 out of 5 stars

My wife puchased the Collie dog…

My wife puchased the Collie dog thinking it would be a nice addition to he collection of other collies which are the real deal... this piece of tat is just that, plastic crap and not a representation of the image shown... this business needs to be investigated!!!!!

22 December 2025
Unprompted review
Rated 2 out of 5 stars

Do NOT not buy from here .....

Don't get me wrong the lamp itself is lovely however the size is a different matter, it's tiny doesn't give off any light and the colours are dull. My son said it took ages to come as well. NOT worth the money at all even at 50% off! Now my lamp has stopped working after a week's use TOTAL WASTE OF MONEY.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!!

DO NOT ORDER FROM THIS COMPANY!!
You will not receive the item displayed or described on their website all links to contact them were blocked as soon as delivery date had arrived there is nothing beautiful or sophisticated about the item I eventually received today absolutely disgusted with what was actually delivered!! Just a cheap piece of plastic of no value at all certainly won't be giving as the gift intended so embarrassing!

27 December 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 4 lamps on the 12 of December…

I ordered 4 lamps on the 12 of December with guaranteed xmas delivery.They emailed me with a tracking number to follow the journey.Around the 16th of December I had an email to say it was with yodel gb then 2 days later I checked again and on the information it said it was just departing china (yet 2 days before gb yodel had it).I have since tried clicking on the tracking link and it tells me oops something has gone wrong contact the seller.(My first email went through though no response my other 3 have been sent back telling me it can not send to the email address and I have tried 2 different email addresses and they both bounce back.Im going tio contact the bank tomorrow and and hopefully get my money back.All of it i hope.(Fingers crossed) has any body else tried to do this? hope if you all contact your bank aswell you will also be refunded.Wish I had looked before ordering but been so busy and worrying about what to buy people.Seen the advert and thought that they looked really nice and stupid me ordered them before reading these reviews

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Do anyone know how to contact this…

Do anyone know how to contact this stupid company avenly home..still awaiting my order booked on 1st December emails come back failed and are not going through and there are no direct contact numbers for this company.Looking to get a refund but that's going to be difficult having read all the messages on trustpilot

1 December 2025
Unprompted review

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