Avenlyhome Reviews 60

TrustScore 1.5 out of 5

1.4

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, frequently reporting that items received were of poor quality, made from cheap materials like plastic instead of advertised glass, and often did not resemble the pictures or descriptions on the website. Customers also found the prices to be too high for the actual quality of the items. Consumers encountered numerous problems with their orders, including items never arriving, incorrect or incomplete deliveries, and difficulties with tracking. Additionally, some people experienced issues with the website itself, such as prices changing unexpectedly or items disappearing from their shopping basket.

What people talk about most

Product

Customers consistently express disappointment with the product. Many reviewers report that items received are... See more

Quality

Customers consistently express strong disappointment with product quality. Many reviewers report receiving... See more

Order

Users describe negative interactions with order. Many customers report not receiving items they ordered, such... See more

Price

Reviewers highlight negative aspects of price, consistently expressing dissatisfaction with the cost of... See more

Website

Reviewers express strong dissatisfaction with the website. Many customers report that items received do not... See more

Based on these reviews

Rated 1 out of 5 stars

Yep I got caught by the glossy adverts which are everywhere, recieved the wolf head eventually if it wasn't such a rip off it would be laughable. Unfortunately 39.99 is no laughing matter totally mi... See more

Rated 1 out of 5 stars

False lamp size, bought dog lamp, nothing like picture, looks like something a child made, false reviews on website, cannot change led or bulb, no access Supposedly glass it's not, it's plastic, made... See more

Rated 1 out of 5 stars

Absolutely dissapointed The company is a scam Ordered an item shown on website as a very good guality reduced from a very high price to £50 Received a very poor fabric cheap of the cheapest T... See more

Rated 1 out of 5 stars

The site keeps changing prices within minutes. The discount did not apply at the checkout for ordering 3 items. My basket kept emptying. I realised something was amiss, then read the reviews on Tr... See more

Rated 2 out of 5 stars

Don't get me wrong the lamp itself is lovely however the size is a different matter, it's tiny doesn't give off any light and the colours are dull. My son said it took ages to come as well. NOT worth... See more

Rated 1 out of 5 stars

Beware! Bought a shearing coat, which has been confirmed by the store as real sheepskin, that has nothing to do with any sheep. It’s not from London but China. Return shipping to China from my own p... See more

Rated 1 out of 5 stars

What a load of cheap tat! Said on the advert they were glass and reduced from like £130 etc down to £40 and thought I'd get a pomeranian for my partner as she has one that she loves sooo much, and thi... See more

Rated 1 out of 5 stars

Don't know why this mob haven't be charged with fraud and still aloud to advertise they are a totally rip off merchant, if you actually get the item you purchased its cheap tac nothing like its descri... See more

Rated 1 out of 5 stars

Yes i stupidly bought one of things Chinese crap advert said it was glass but when I received it it turned out to be plastic I stupidly left it on all night in the morning it had set on fire it cou... See more

Rated 1 out of 5 stars

Do anyone know how to contact this stupid company avenly home..still awaiting my order booked on 1st December emails come back failed and are not going through and there are no direct contact numbers... See more

Rated 1 out of 5 stars

Why are these kind of companies allowed to operate ! had already made a purchase when i seen the reviews i just know it going to be terrible quality not going to had this out as a present its absolu... See more

Rated 1 out of 5 stars

If I could give them 0 I would the package came nothing at all like picture and it was mid painted with black smudges. They only have the one email address no number and will send you round in circles... See more

Rated 1 out of 5 stars

My wife puchased the Collie dog thinking it would be a nice addition to he collection of other collies which are the real deal... this piece of tat is just that, plastic crap and not a representation... See more

Rated 1 out of 5 stars

My parents brought two items from this website. The items that they received were of very poor quality and half the size of what was suggested on the website. Also just after purchasing their card det... See more

Rated 1 out of 5 stars

If I could give zero stars I would. Ordered 2 sweatshirts, never received. Wrote 4 emails to their supposed customer service, no response. Ended up going to bank and having charge reversed. S... See more

Rated 1 out of 5 stars

Wouldn't trust them. I placed my order on 2nd November. They had nothing but excuses in emails towards the delivery. Didn't know who their courier is. Really bizarre. It is now 4th December and still... See more

Rated 1 out of 5 stars

I bought a boston terrier lamp, what a pile of shite. I don't know how they can sleep at night, knowing another customer let down. Cheap plastic shit, no colour and as much light given off , not muc... See more

Rated 1 out of 5 stars

Actually....this company is 0 stars and is a scam!!!! Lost my money...never received items....and they continue to sell on Shopify!!! Shame on you, Shopify, for not investigating or helping the cust... See more

Rated 1 out of 5 stars

Ordered Two Dogs For My Daughters for Christmas,as the dogs passed away early this year, After several emails with no reply the products arrived today, what a bag of rubbish these are, These are... See more

Rated 1 out of 5 stars

I placed an order for a Dachshund lamp on the 5th January 2026. I had an email confirming my order, and neither have I received my order or any correspondence from them since. Would not trust them or... See more

Rated 1 out of 5 stars

It should be no star ordered a coat and receive a cheap and nasty thing can't even call it a coat nothing like the 1 I ordered a pure scam they just take your money would do a dog blankie

Rated 1 out of 5 stars

Not even 1 star, should be -10. Absolutely appalling quality, nothing like advertised. Please don't go near this company. If it seems too good to be true, it definitely is. Don't touch.

Rated 1 out of 5 stars

I ordered a gift for my mum on the 13th of November it arrived yesterday the 26th of November. The quality of my owl lamp is terrible, cheap to the touch very light and the lead is not long enough... See more

Rated 1 out of 5 stars

If I could give no stars I would. Sending utter rubbish instead of the actual item you advertise, then tell me it will cos me to send back to Asia. Or Ile give you a 15% refund instead. What an insult... See more

Rated 1 out of 5 stars

I bought the GSD for a Christmas present for my Dad. Shocking isn't the word I'd use. It's a pile of shit. I've emailed first email went through. Others haven't. This company shouldn't be allowed to... See more

Rated 1 out of 5 stars

9Avoid this company at all cost ,purchased a stain glass sausage dog , and it's nothing like the picture, Tried to contact the company and surprise surprise no answer Looks like I've got to wr... See more

Rated 1 out of 5 stars

Absolutely awful service , item is nothing like what was described… then they wanted me to ship back at my cost with import charges … avoid at all costs … I would pay 5p for what came a waste of £50

Rated 1 out of 5 stars

Absolutely shocking quality of a jacket I ordered for £50 Found it on Temu for £20 Terrible and I am so disappointed and dissatisfied Avoid at all costs and so not buy from them

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!! You will not receive the item displayed or described on their website all links to contact them were blocked as soon as delivery date had arrived there is nothing bea... See more

Rated 1 out of 5 stars

Avoid! Ordered the golden retriever which arrived today. Is nothing like advertised. Wrong size, plastic & poorly painted. Will try to get money back but judging by other reviews I don't hold out much... See more

Rated 1 out of 5 stars

I purchased what was advertised as a suede coat reduced from £200 to £50 from what I thought was a London store. When it arrived it was disgusting and nothing like the coat advertised. Material was ch... See more

Rated 1 out of 5 stars

I ordered 4 lamps on the 12 of December with guaranteed xmas delivery.They emailed me with a tracking number to follow the journey.Around the 16th of December I had an email to say it was with yodel g... See more

Rated 1 out of 5 stars

I ordered a coat from them. I have never seen anything like what arrived. I was actually devastated by the poor quality and how horrendous, cheap , rubbish that came.

Rated 1 out of 5 stars

What an aweful company, took my money and that was it, cannot contact them, cannot get money back, no goods, avoid at all cost

Rated 1 out of 5 stars

I purchased a hoodie from these people December 7th this is January 10th and I still don't have my hoodie cannot get a hold of them through email or any other way and now I find out it's a scam yay me... See more

Rated 1 out of 5 stars

Checked the status of my order delivery details to find out i have to wait until September. Not bad seeing as I ordered it in October 2025. So definitely a scam. Unable to contact the company via em... See more

Rated 1 out of 5 stars

Ordered a whippet-inspired-stained-glass-lamp. Has not been delivered and emails come back .rejected. Do not buy from this company

Rated 1 out of 5 stars

I wouldnt even give this a 1 star but had to to write a review, shocking company, havnt even recieved the light, ignoring my emails, so looks like gonna be out of pocket, avoid this site, it is beyond... See more

Rated 1 out of 5 stars

Ordered a Boxer dog lamp for my mum's birthday. The product that eventually arrived was tiny, not made of stain glass and awful. DO NOT ORDER FROM THIS COMPANY. THE PRODUCT IN THE PICTURE IS NOT WHA... See more

Rated 1 out of 5 stars

SO UNTRUE What a load of rubbish is my lamp certainly not hand crafted , it is resin not glass !!! The advert says it’s price is reduced my 80 percent . You can get these lamps for a little as £11.9... See more

Rated 1 out of 5 stars

I ordered a hoodie the end of December and haven't received it yet. order number 8657. either send me the money back or the hoodie. let me know something

Rated 1 out of 5 stars

I purchased a Luna Yorkshire Terrier on the 27th Dec Ive had no contact from them at all Ive send at least 6 emails everyone came back address unknown So people please don’t order from these people I... See more

Rated 1 out of 5 stars

Same as someone above. I ordered a sweatshirt 12/16/25, Order #6486. Never received it. Looks like this place sucks to shop in!

Rated 1 out of 5 stars

It’s a scam, I ordered a dog lamp on the 26th December haven’t heard a word from them. So emailed the address provided which can not be found. Please don’t order from this site.

Rated 1 out of 5 stars

I placed an order and my payment was taken, but the item has never been shipped. I've sent several emails and haven't received any response. Very disappointing and unprofessional. I wouldn't recommend... See more

Rated 1 out of 5 stars

Should be 0 star as this is a total scam. Bought a dog lamp start of December 2025 but have not received. Ive emailed and it keeps being sent back to ne as unknown. Please avoid

Rated 1 out of 5 stars

Don't buy from this company, I had a wrong item delivered and they are ignoring my emails, their emails come from the support team and they've replied each time telling me to contact the support tea... See more

Rated 1 out of 5 stars

Orderd two lights which ever arrived and didn't responded to emails



Contact info

1.4

Bad

TrustScore 1.5 out of 5

60 reviews

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Rated 1 out of 5 stars

What a load of cheap Shite!!

What a load of cheap tat! Said on the advert they were glass and reduced from like £130 etc down to £40 and thought I'd get a pomeranian for my partner as she has one that she loves sooo much, and this to just be a small Christmas gift as times are tough and it was something I thought she'd like? Doesn't even look like a bloody pomeranian FFS and its cheap shitty plastic and tiny! Not even sure I've got the audacity to try giving my girlfriend this piece of shit which realistically should just be thrown in the bloody bin!!!!!

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Total shit…

Yep I got caught by the glossy adverts which are everywhere, recieved the wolf head eventually if it wasn't such a rip off it would be laughable. Unfortunately 39.99 is no laughing matter totally miss represented , states usb powered came with 3 watch batteries as power source in a poor plastic very small thing. Can't understand why this company can get away with an online fraud.so angry that they pop-up even when playing respectable games. Avoid at all costs.

11 December 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting

I bought the GSD for a Christmas present for my Dad. Shocking isn't the word I'd use. It's a pile of shit. I've emailed first email went through. Others haven't. This company shouldn't be allowed to continue selling false awful disgusting products. By the reviews they are all shit.

DO NOT ORDER OF THIS SITE !!!!!

19 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't know why this mob haven't be…

Don't know why this mob haven't be charged with fraud and still aloud to advertise they are a totally rip off merchant, if you actually get the item you purchased its cheap tac nothing like its description or photo from the advert wish i had seen the reviews before i was ripped off, they charge cheap prices so there's not to much of a fuss and it goes unchallenged, no reply to email or any customer service Chinese rip off company trading under Avenly home BEWARE & AVIOD at all cost. 29.99 rip off

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid! Ordered the golden retriever which arrived today. Is nothing like advertised. Wrong size, plastic & poorly painted. Will try to get money back but judging by other reviews I don't hold out much hope. Bought as a gift, but would be embarrassed to give.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

I wouldnt even give this a 1 star but…

I wouldnt even give this a 1 star but had to to write a review, shocking company, havnt even recieved the light, ignoring my emails, so looks like gonna be out of pocket, avoid this site, it is beyond me how its still on line, how many more people have been robbed

1 November 2025
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money SCAM

If I could give them 0 I would the package came nothing at all like picture and it was mid painted with black smudges. They only have the one email address no number and will send you round in circles till they block your email address please do not waste your hard earned cash on this company

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered Two Dogs For My Daughters for…

Ordered Two Dogs For My Daughters for Christmas,as the dogs passed away early this year,
After several emails with no reply the products arrived today, what a bag of rubbish these are,
These are plastic not Glass,apsolute Rubbish
Not even the right size as stated in the discription, doesnt resemble the pictures at all,
This Company needs shutting down
PLEASE DO NOT BUY FROM THIS COMPANY
Dont even want to rate this with a 1 star

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company at all cost…

9Avoid this company at all cost ,purchased a stain glass sausage dog , and it's nothing like the picture,
Tried to contact the company and surprise surprise no answer
Looks like I've got to write off the £35,
SO PLEASE DO NOT BUY FROM THIS COMPANY !

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Animal lamp, very poor quality, plastic nothing like website picture

False lamp size, bought dog lamp, nothing like picture, looks like something a child made, false reviews on website, cannot change led or bulb, no access
Supposedly glass it's not, it's plastic, made to look like tyffany style, do not purchase, utter tat, size is exaggerated its about 10cm long by 10cm high. Again, do not buy any of the animal lamps you will be totally disgusted with it

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Wouldn't trust them

Wouldn't trust them. I placed my order on 2nd November. They had nothing but excuses in emails towards the delivery. Didn't know who their courier is. Really bizarre. It is now 4th December and still waiting for the delivery. Shame because the light product looked really nice.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

I bought a boston terrier lamp

I bought a boston terrier lamp, what a pile of shite. I don't know how they can sleep at night, knowing another customer let down. Cheap plastic shit, no colour and as much light given off , not much more than a fire fly. Don't touch this company

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy from this company

Don't buy from this company, I had a wrong item delivered and they are ignoring my emails, their emails come from the support team and they've replied each time telling me to contact the support team ,it's now a month later and they are completely ignoring me, so I'm now left with an item I didn't ask for

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid, scam!

My parents brought two items from this website. The items that they received were of very poor quality and half the size of what was suggested on the website. Also just after purchasing their card details were stolen, not sure it’s a coincidence. They have tried to return the items but the emails keep saying how to contact them but no returns number.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a gift for my mum on the…

I ordered a gift for my mum on the 13th of November it arrived yesterday the 26th of November. The quality of my owl lamp is terrible, cheap to the touch very light and the lead is not long enough. It will not charge, so you can move it around it needs to be plugged in at the usb. I gave it one star for the fact it works. I have contacted the customer support for the returns details, I just keep getting the same email back, contact us and customer support and they will give me the details. So like an idiot I have done this 3 times and I am just going around in circles ,they just keep sending you the same email, it is obvious they have no intension of helping . So buyers be aware , if you do not like your purchase you do not get the help promised.

13 November 2025
Unprompted review

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