aventusclinic.com Reviews 

162
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the staff are exceptionally friendly, welcoming, and professional during all medical procedures. Customers often share how reassuring the team is, making everyone feel completely at ease from the moment they arrive. Consumers are also very pleased with the smooth user experience, noting that treatments are remarkably quick, painless, and thoroughly explained. Reviewers deeply appreciate the clean environment, efficient scheduling, and comprehensive aftercare information provided throughout their visits. Many individuals state that they would not hesitate to return or recommend the clinic to their friends and family.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting quick appointment scheduling and... See more

Staff

Clients share positive opinions on staff, frequently highlighting the warm welcome and supportive care... See more

User experience

Reviewers highlight high satisfaction with the user experience, frequently praising the efficient procedures,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The clinic is very clean and has a calm atmosphere. All staff very friendly and helpful. The booking process is very easy. Dr Khalid Mahmood was very nice and spent time explaining the details of the... See more

Rated 5 out of 5 stars

My experience was fantastic.They were quick to get me an appointment. Went into have a lump in my face removed. Claire was just fantastic. She explained everything in detail, looked at the cyst just... See more

Rated 5 out of 5 stars

My time at the Aventus clinic in Hitchin ,was brilliant. Helpful staff. and the surgeon who did my minor op . was amazing , ,He put me at my ease ,and made sure I didn't feel any pain I recovered rea... See more

Rated 5 out of 5 stars

Despite being held up in appalling traffic and fifteen minutes late I was made very welcome. My head cyst was removed quickly and efficiently and I was given aftercare instructions. 5 days on, my sti... See more


Company details

  1. Hair transplantation clinic
  2. also in
  3. Dermatologist

Written by the company

At Aventus Clinic we provide affordable, high-quality and exclusive treatments for hair and skin rejuvenation to help you look and feel your best. Ranging from FUE hair transplants to skin rejuvenation and PRP therapy, we strive to deliver exceptional and effective results for our clients that help them feel better day-to-day.


Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

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No recent history of asking for reviews

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4.9

All reviews

(162)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I went to the clinic for the removal of a cyst

I went to the clinic for the removal of a cyst. From my initial enquiry through to completion of the procedure I was treated with courtesy and given full information of the process. The clinic I attended in Hitchin could not be in an easier location to find and next to a large car park which makes the process much easier. Overall an excellent experience and I would not hesitate to recommend

9 June 2026
Unprompted review
Rated 5 out of 5 stars

A great experience

A great experience all round; including service, surroundings and staff. Claire was fab - super clear about the procedure and after care.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

This is the second time I have used…

This is the second time I have used Aventus. The first was five years ago to have a cyst removed from my head and the second was last week to have a small cyst removed from my shoulder. Both times the service has been exceptional. The procedure was explained beforehand. I felt no pain at all. The incision was very neat and is healing nicely. Would definitely recommend for any procedures that you need to have accessed.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Perfect outcome, tiny scar, no complications, no lump remaining!

Excellent experience throughout. Everything was communicated clearly from the start, including costs and aftercare, which made the whole process stress-free. During the appointment they were also happy to address several extra skin issues I hadn’t booked in beforehand. Recovery has now fully completed with no complications and very little scarring. Extremely pleased with the outcome.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Hair transplant

If you are thinking of getting a hair transplant, then look no further than Aventus Clinic. They will give you a no-nonsense, honest review of your current situation and then lay out exactly what needs to be done in order to achieve your goal. We're talking everything from the treatment itself to medication and aftercare. The procedure itself isn't the most pleasant thing you'll ever experience, but that goes without saying. I would describe it as "uncomfortable" rather than painful - particularly the first half where the grafts are removed. The environment is very relaxing though and you'll be able to lie back and stick Netflix on for the afternoon session. The staff will be so reassuring and supportive too, which makes things much easier. And of course the most important thing is the outcome, which is absolutely fantastic. I couldn't be happier with the transformation. A genuine 10/10 service.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

😊🙌🙌😊

Went in for a cyst removal on my back, The DR was amazing very friendly and welcoming and very professional, Also the 3 receptionists, very professional, friendly and comforting to me while feeling nervous.
thanks again
ellie

13 May 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Aventus

I had a great experience with Aventus. I contacted them through the enquiry form on Thursday, received a call the following day, and was booked in for Saturday morning, which was incredibly quick and convenient.
Dr Khalid Mahmood removed a Dermatofibroma from my arm. He was very professional, friendly, and took the time to explain everything in detail, including during the removal procedure itself.

The consultation and removal were all completed within 45 minutes, which was excellent. Maddie (hopefully I’ve remembered her name correctly) the nursing assistant, was also absolutely lovely. She spoke to me throughout the procedure and constantly made sure I was okay and comfortable.

Overall, I had a really positive experience and would definitely recommend Aventus to anyone looking for professional and caring treatment.

9 May 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional

Everything about the experience was excellent. Booking was simple. Staff were friendly, polite and professional making the whole experience easy and pleasant. Information pre-op and post op was straight forward. Highly recommend

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Parking outside the door was surprisingly easy and could not pay as machine broken. (Probably fixed by now)
Pleasantly greeted on time. Minor surgery treated immediately and looked after by very pleasant team.
And a follow up message after a few says.
It could not be easier.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Customer service and communication with…

Customer service and communication with all staff was excellent both before and after the removal of a cyst on my back. Dr Patel performed the procedure which was painless and provided great aftercare information. I would highly recommend Aventus clinic and would not hesitate in using them again.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

I had a cyst removed from the top of my…

I had a cyst removed from the top of my head. From the start of the process the service has been excellent.

Sent them a picture of the cyst and had feed back of what the procedure would be, the cost and available dates for removal. I had to reschedule the original date and the admin team was so helpful and friendly.

On the day I met Claire who undertook the cyst removal. Talked me through what was happening and again so friendly and professional. Treatment room was amazing and the procedure was totally painless.

I followed the aftercare instructions to the letter and had the stitches removed nine days later.

A fantastic clinic and excellent staff.

Thank you so much.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent care

Excellent care. Very efficient and very well explained. Actual minor skin surgery was performed extremely well. All round, excellent service.

18 March 2026
Unprompted review
Rated 4 out of 5 stars

Parking right outside is a bonus but…

Parking right outside is a bonus but pay machines
Clinic is clean and staff very nice
Got there early but was seen a bit late
Not cheap but you get what you pay for
Only gave four stars because of having to wait with no explanation

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The clinic was clean, staff helpful and friendly and the operation was carried out very efficiently.
It is now only six days post surgery, but everything seems to be in accordance with the post surgery advice that was given at the time.
I am confident that the scar will fade in the fullness of time.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

I finally decided to bite the bullet…

I finally decided to bite the bullet this Spring and look at hair transplants to repair the fast fading top/front of my hair (also some crown loss) and decided on Aventus.
My initial query on 31st Jan was followed up by a call back within 5 minutes and an initial appointment for the 2nd week of Feb. After which, receiving full details of what would be undertaken, the price and my decision to go ahead I was booked in for the first week of April.
The procedure was undertaken by the very professional staff at Aventus and I was given all necessary aftercare treatments needed and routine aftercare contact which helped a lot.
Now almost 8 months after the treatment I have a full head of hair which I have treated to it's first new hairstyle in almost 20 years.

100% recommend Dr Alam and his team at Aventus (I had written a much longer review with lots of details [over 2 pages] but it was too long to post)

I have told Aventus that I am happy to speak to anyone they have who is considering such a procedure but is nervous, so give them a call and ask :-)

I truely feel like a different person both in hair and confidence.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Minor surgery

I had a lipoma on my forehead, booked for a consultation and removed the same day, made to feel welcome and care for before and after procedure, very friendly staff

6 December 2025
Unprompted review

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