Was not sure which replacement motor required and CS responded quickly. Ordered, arrived and now installed. Also filter sent but incorrect, again CS replaced by courier the next day. Excellent- you c... See more
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Review summary
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Having been let down badly by Dyson and another Sebo supplier, I came across Avern Cleaning Supplies on the internet. Their price for a Sebo X7 automatic pet vacuum cleaner was very competitive.... See more
Company replied
Purchased a load of genuine Numatic Henry hoover parts. good prices, good services, delivered in good condition. would buy from them again.
Company replied
The item was delivered quickly and unscathed i bought this type of backpack hoover for the job I do (caretaker) and it does save me a lot of time so I can concentrate on other jobs around the estate... See more
Company replied
Company details
- #34 of 57 best companies in Cleaning products supplier
- #14 of 29 best companies in Appliance parts supplier
- #5 of 8 best companies in Industrial Supermarket
- #4 of 5 best companies in Industrial vacuum equipment supplier
- #6 of 8 best companies in Janitorial equipment supplier
- #10 of 19 best companies in Vacuum Cleaner Shop
About Avern Cleaning Supplies (Internet) Ltd
Written by the company
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Contact info
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, United Kingdom
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4.6
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything is very professional👍
8 June 2026
The item was delivered so promptly…
The item was delivered so promptly which meant I was able to use my equipment very quickly
8 June 2026
Undelivered
My delivery has not been delivered to this day. Today is the 4th day of delay following 5 working days of waiting time. I communicated this to Avern and they replied back that they are chasing this for me. Still waiting to hear back.
15 June 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi, Sorry you have experienced delays with your order. Your order has not been shipped by us - it went out straight from the manufacturer and we do apologise for the delays they caused. This is very unusual from them and we have taken this further to find out what happened. I understand you have been issued a refund, but please let us know if you have any more questions. Apologies for the inconvenience again.
Makita makes it easy
The item was delivered quickly and unscathed i bought this type of backpack hoover for the job I do (caretaker) and it does save me a lot of time so I can concentrate on other jobs around the estate where I work the 2x 5.0ah batteries do last upto an hour so I can cover more ground in the blocks it picks up a lot of non standard bits like blossom and pollen really well as when I sweep it just flies up in the air.
It came a range of nozzles and 50 bags plus a twin charger and carry bag.
I would highly recommend.
5 June 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Neil,
I'm glad you found our products so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Mark,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
The product I purchased did not arrive…
The product I purchased did not arrive at my address. I would appreciate your help, as I received an email confirming delivery but the product did not arrive at my address. It seems the delivery person left it at the wrong address.
9 June 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi, thank you for your review. Please use the contact us form on the website to get in touch with our customer service team, alternatively give us a call and we will do everything we can to help with your issues with the couriers.
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Tracey,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Company stocks wide range of products…
Company stocks wide range of products from numerous manufacturers, it was easy to select the exact items I required. My order was dealt with promptly & I was kept informed of progress/delivery date which arrived in good condition. I can recommend this company for your cleaning needs.
10 June 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi John,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Very good reliable service well done.
9 June 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Mark,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Paul,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Quick delivery and well pa credit.Would…
Quick delivery and well pa credit.Would use again.
9 June 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Wendy,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
genuine Numatic Henry hoover parts
Purchased a load of genuine Numatic Henry hoover parts. good prices, good services, delivered in good condition. would buy from them again.
18 May 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Matt,
I'm glad you found our service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi David,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Still haven't received product yet!
Still haven't received product yet!
Despite having notification on Monday that product was out for delivery, sadly Evri have not yet delivered (Friday). Not sure why companies still insist on using Evri as there always seems to be a problem with them. Hopefully they'll arrive eventually.
8 June 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hello, thank you for your review. I understand your parcel has been delivered with a couple of days of delay. Sorry about that. We do have an option at the check out to choose between Evri and DPD, sorry you have missed it :)
Great
Great genuine motor for my nuvac as i needed a new motor also avern was really helpful by letting me know what motor i needed and they packed it well too and now my nuvac runs like new
8 June 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Matthew,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
The nilfisk pressure washer
The nilfisk pressure washer was delivered on time by the courier, I was a l little concerned the product had previously been removed from the package and re-boxed with the cardboard protection incorrectly positioned. I removed the item from its box and found no damage to report, and very satisfied with the equipment and the purchasing from Avern Ceaning Suppies
28 May 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi David,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Fast delivery
Fast delivery, helpful information helped me work out if parts would fit, which they did. Happy days
5 June 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Lewis,
I'm glad you found our service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Steve,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Gary,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
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