Was not sure which replacement motor required and CS responded quickly. Ordered, arrived and now installed. Also filter sent but incorrect, again CS replaced by courier the next day. Excellent- you c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Having been let down badly by Dyson and another Sebo supplier, I came across Avern Cleaning Supplies on the internet. Their price for a Sebo X7 automatic pet vacuum cleaner was very competitive.... See more
Company replied
Purchased a load of genuine Numatic Henry hoover parts. good prices, good services, delivered in good condition. would buy from them again.
Company replied
The item was delivered quickly and unscathed i bought this type of backpack hoover for the job I do (caretaker) and it does save me a lot of time so I can concentrate on other jobs around the estate... See more
Company replied
Company details
- #33 of 55 best companies in Cleaning products supplier
- #14 of 29 best companies in Appliance parts supplier
- #6 of 8 best companies in Industrial Supermarket
- #4 of 5 best companies in Industrial vacuum equipment supplier
- #5 of 7 best companies in Janitorial equipment supplier
- #10 of 19 best companies in Vacuum Cleaner Shop
About Avern Cleaning Supplies (Internet) Ltd
Written by the company
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Contact info
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, United Kingdom
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4.6
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great hoovering
Great hoovering, sleek, easy to put together, fantastic suction and delivered on time
5 May 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Izaiha,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Allan,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Dom,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Super quick delivery good communication
1 May 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Julie,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Andrew,
Thank you for your positive feedback, we're pleased to hear you've had a good experience with us and look forward to your continued support. Please let us know if there's anything we can do to earn that fifth star.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Elin,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Poor delivery service
The item, which is small, has not yet arrived. It was supposed to be delivered on Saturday , 2 days ago, but just before the delivery window EVRI sent a message saying that as the parcel was so large it would need a special consignment. EVRI is a most inefficient courier.
30 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi,
Really sorry you have experienced issues with the courier. I can see that your order has now been delivered. If there is anything we can do to turn your 1 star experience into a more positive one, please drop us an email at sales@averncleaningsupplies.com
Regards,
Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Geoff,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
First class service
First class service. The item arrived the next day and that was amazing. Product was exactly as described.
29 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Barry,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
On time and delivered as instructions
29 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Jayne,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Great service
28 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Customer service that responds
I had cause to contact customer service and they responded very promptly resolving the issue. Good service and pricing.
28 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi,
I'm glad you found our customer service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Very fast delivery exactly what I…
Very fast delivery exactly what I ordered. Thank you.
27 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi John,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Delivery problems
I ordered 1 item on the 25th April, I realise it is the weekend and to be fair the item was shipped on the Monday but still not seen the package, after talking to the company it will be delivered this afternoon Friday to my place of work, but between 3 and 5. As it is a Friday we all leave early so they can not change the delivery time all they could do was offer a refund, but I need the item for the weekend. Apparently there was a delay at the courier which I was not informed off. So I now need to stay at work until the idem is delivered. Please be careful if you need items in a rush they use Evri.
27 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hello,
We’re sorry to hear that you’ve experienced issues with the courier.
We offer a few courier options at checkout, and customers can choose the service they prefer. However, we’re always here to help if any issues arise.
Due to the high volume of orders, we’re unfortunately unable to track every order daily. However, if you contact us, we’ll always chase the courier and look into possible solutions for you.
If you’re still experiencing issues with your order, please email us at sales@averncleaningsupplies.com.
Kind regards,
Avern
Great value and good service
16 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Andrew,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Vacuum cleaner bags quickly dispatched
Vacuum cleaner bags quickly dispatched, thank you
24 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Rob,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Good price, great service
Decent amount of detail on the website, very competitive pricing and rapid despatch and delivery. Would definitely use Avern again.
24 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
I'm glad you found our website so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Spot on no problem
23 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Thomas,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Trevor,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Great service
24 April 2026
Reply from Avern Cleaning Supplies (Internet) Ltd
Hi Chris,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
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