Aviclaim Reviews 

1,949
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I am very satisfied with the service from Aviclaim. While the case took some time to resolve, I was impressed by their consistent communication. It made a significant difference knowing that my case w... See more

Rated 3 out of 5 stars

When I first contacted them, they responded fast. Responses were human. After I had handed in all documents for my claim they were less responsive. My biggest issue swith them that it took around 10 m... See more

Rated 5 out of 5 stars

A connecting flight was delayed because of "local strike at airport" , therefore had to stay over one more night. Contacting airline customer services was very hard/ impossible. Airline stating tha... See more

Company replied

Rated 5 out of 5 stars

Although the process took 2 (!) years, along this period, the service of AviaClaim was very transparent and they kept updating once in a while about the actions taken in a very detailed manner. In my... See more

Company replied

Company details

  1. Legal Services

Written by the company

Aviclaim helpt u als passagier bij het claimen van compensatie bij luchtvaartmaatschappijen na een vluchtvertraging, annulering, instapweigering door overboeking of een gemiste aansluitende vlucht. // Aviclaim hilft Ihnen als Fluggast, nach einer Flugverspätung, einer Annullierung, einer Nichtbeförderung aufgrund einer Überbuchung oder eines verpassten Anschlussfluges eine Entschädigung von den Fluggesellschaften zu fordern.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 67% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(1,949)

498 reviews in the last 12 months

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Rated 5 out of 5 stars

Claim succesful !

Thank you very much for your help with the refund and the satisfied result

27 December 2024
Unprompted review
Aviclaim logo

Reply from Aviclaim

Thank you for your positive feedback! We are happy to hear that you were satisfied with our service.

Rated 5 out of 5 stars

Very helpful

They helped to get the claimed money after 2.5 years of work. This is dedication and professionalism!

28 June 2024
Unprompted review
Rated 4 out of 5 stars

Aviclaim seem to do what is required of them

Aviclaim popped up with a message to me as soon as my KLM flight was cancelled on 06-06-2024. I decided to let them help me, and I received my compensation today. Even though, It was a straight forward claim that I probably could have handled myself , I would have no hesitation in using this company again. They are easy to contact and appear professional.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service

They managed my request fully and managed to get a fair compensation from airline. I definitely recommend Aviclaim.

16 February 2024
Unprompted review
Rated 1 out of 5 stars

A HOAX!!!!

"A HOAX!!!!! If you don't want to waste time and money, don't even think about getting in touch with them!!!!! It was a big mistake on my part to contact them for my claim, hoping to let them take care of it. In my case, a 12-hour delay with VUELING, 4 passengers, with a compensation of 400€ per passenger according to the company, they have achieved nothing, NOTHING in over a year, and they also don't respond to emails. Apart from being a real shame, a big HOAX, I repeat, BE VERY CAREFUL!!!!!"

31 January 2023
Unprompted review
Rated 5 out of 5 stars

Good performance

Aviclaim went all the way to get a get a reimbursement for a cancelled flight & finally reached a satisfying result. During the process a frequent update was given.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Amazed at not only the successful…

Amazed at not only the successful outcome of my claim for a cancelled flight. From raising the request to receiving the payout; only took a few days!
I was kept well informed every step of the way.
The website and process is easy to navigate. No requirement to upload multiple documents. Glad that there is a section to explain your side of the story!
I hope to not use the service again, but if needed, will not hesitate :)
Remco and team have built a very robust company.
Veel success!

30 May 2023
Unprompted review
Rated 2 out of 5 stars

email address sold

I can't judge their service until later, yet I DO know that they sold my email address and I receive loads of spam on that account.

30 October 2022
Unprompted review
Rated 5 out of 5 stars

Perfect experience

This was my first time using this company to compensate for a canceled flight. I really liked it and I didn't have to wait too long. The service is very clear and convenient. I recommend.

17 October 2022
Unprompted review
Rated 5 out of 5 stars

Worked great!

Smooth process, received 600€ for my canceled flights without having to lift a finger! Can recommend.

2 September 2022
Unprompted review
Rated 5 out of 5 stars

I have received compensation for the delayed flight

I have received compensation for the delayed flight almost without any effort from my side, I had just to fill in some details and upload confirmation documents, the rest was done by Aviclaim. 450 euros are already in my bank account. Thank you for a good job!

28 March 2022
Unprompted review
Rated 4 out of 5 stars

I had a good experience with Avi-claim.

I had a good experience with Avi-claim. They helped me with our claim in a friendly and patient way. They made it possible that we got back all our money we paid a year earlier. We tried to get back our money by phoning te airline company, that prommissed to pay in a short while, but that took months without results. After contacting Avi-claim I had te feeling to get back our money for the first time; and it worked. The stayed calm and did their work with result. The price we've got to pay for their work is reasonable. Sometimes it took quitte a time to get an answer but than again: It worked. Bravo, Robert.

23 March 2021
Unprompted review
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