Avologi Eneo Reviews 680

It’s kind of amazing that something I bought for anti-aging—an LED infrared device—actually turned out to be a solid investment in my overall health, helping with both wrinkles helped me with my muscular pain.

A super nice lady named Yael walked me through ever step and always got back to me in a timely manner and explained everything!
When the red light device first stopped working I was VERY nervous regarding the warranty - often they are NOT what you are told.
Well ~ I was told I had a Lifetime Warranty and I DO!!! My replacement is being shipped and also has a lifetime warranty. VERY HAPPY with the service. This is, by far, the most expensive cosmetic device I will ever own and it feels good it will last as long as I do!! THANK YOU YAEL!!

I am so pleased to have a new machine coming my way. Great friendly efficient service, thank you so much

So friendly and helpful... wait time was long... but worth the wait with great customer service

Easy to work with Yael. Works with you for a resolution.

She was kind, responded to my emails in a punctual manner. Was able to send my replacement on a timely manner.

Avologi has the best customer service, and Jackelyn S. is the best representative. She made my warranty claim a simple and professional process, and she helped me a great deal with the replacement of my Eneo advanced device. I 100% recommend their service. Thank you, Jackelyn S.

I am so happy with the service I got from the company. The bottom of my device broke, and I simply called, and everything was taken care of in a professional manner. I was skeptical, but received such good service that I felt happy to share this feedback. In a matter of a few days, I got instructions on what to do to be sent a completely new device. Mine is the Eneo Advanced.

Everyone I spoke to was very helpful, even when I sounded frustrated. I am thrilled that after so many years my device will be replaced! Honoring warranties is so important! Thanks

My experience with the Avologi Customer Service Representative (Yael) was wonderful. She was very knowledgeable and professional, and pleasant to work with. She understood the problem and what needed to be done, and she got everything resolved and completed in a short time period. THANK YOU for such a good experience in resolving the issue. I really appreciate it, and based on this experience, I am happy to be an Avologi customer.

Customer service was slow. I had no response from my initial email until I called at least a week later. I had to call customer service several times to check on the progress of the issue. Each time I was on hold for about 30 minutes.
Once the agent, Yael, answered she was polite and helpful, although not very expedient.
Thankfully, the issue has now been resolved after about a month, and I am satisfied with the results.

Jackelyn S was thorough, polite and efficient. I appreciate your help replacing my product! I've missed it very much!!

The individual was very professional and easy to talk to. She has a good sense of humor and is very friendly.

Easy identification with little wait time involved. Thorough explanation of what was being shipped. Best of all a pleasant manner in customer service, which is much appreciated these days.

Thank you!

Honestly I was calling very frustrated that I got a new Eneo Totale that would not charge.
Yael was kind & understood my frustration. She calmed me down & helped go through process of getting a new unit.
5 star service!

Easy to deal with and no high pressure selling.

Jackelyn was fabulous. She took care of everything that day!

The remarkable effectiveness of the Luminece advanced device has surprassed my expectations. It has significantly reduced the visibility of cellulite and fat in my tights.

During my recent vacation in Los Cabos, I acquiered the led Eneo Totale and was plesentatly sorpresas by its ability to emit a radiant glow on my skin

Recently, I purchase the Avologi Lumnen beyond my expectations. Since then, my skin has become les saggy.