AVRillo Conveyancing Reviews 

1,894
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 360 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, making interactions pleasant and efficient. Many highlight the excellent service and communication, noting quick responses and clear information that kept them informed at every stage. The user experience, often supported by online portals and call surgeries, is frequently described as smooth and stress-free. However, some people mentioned issues with communication clarity, including dense emails and a perceived lack of hand-holding for complex processes. A few other people also felt that response times were occasionally slow or that there was a lack of continuity due to changing handlers.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers praising the team's efficiency,... See more

Service

Reviewers mention positive feedback about service, with many highlighting the professionalism, efficiency,... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the supportive and communicative... See more

Response time

Customers generally report positive experiences with response times, praising quick email replies and... See more

User experience

Users describe positive interactions with the user experience, with many finding the process straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I wouldn’t hesitate to recommend Sarah Baker of AV Rillo Conveyancing. She worked tirelessly over a period of two years and previously two broken chains (when the bottom of the chains fell out) to bri... See more

Company replied

Rated 5 out of 5 stars

With Avrillo from instructing them to nearly completion , they have been very supportive through the whole process , guideing me through what can be a very stressful time ... Very helpful team and... See more

Company replied

Rated 5 out of 5 stars

The buying process did go quite smoothly. Some of the legal jargon was quite confusing at times, but the call surgery was very useful and Sarah was able to explain and put my mind at rest. I would r... See more

Company replied

Rated 5 out of 5 stars

After getting my head around having solicitors that only work on line (I'm not very good at tec)Avrillo were very good,very quick at responding to questions, kept us informed on all the progress,and f... See more

Company replied


Company details

  1. #25 of 64 best companies in Conveyancer

Written by the company

AVRillo are specialist conveyancers and property lawyers helping people move home across England and Wales. We are one of the UK’s highest-rated conveyancing firms with a 95% completion success rate, compared to 1 in 3 transactions failing elsewhere. Our award-winning conveyancing team focuses on faster communication, clearer updates, and a safer, more reliable moving experience for buyers and sellers. With thousands of verified reviews, we have become known nationally for reducing delays, preventing fall-throughs, and guiding home movers through the legal process with care, transparency and efficiency.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,894)

352 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class . Would Recommend

Referred by our estate agent Buckley Brown.
Fabulous service from outset . The online experience was a first. The online portal was easy to understand and speaking directly was easy and efficient using the booking system.
Victoria and Caitlin were great, very helpful and always responded to queries straight away.
We had a stessful time with other solicitors who were slow and unprofessional . This company were streets ahead.
Would definitely recommend and will use in the future.

12 February 2026
Unprompted review
AVRillo Conveyancing logo

Reply from AVRillo Conveyancing

Thank you for your detailed and thoughtful review. We’re delighted to hear that from the very outset you found the service smooth and efficient, and that the online portal and booking system made communication straightforward.

It’s especially pleasing to know that Victoria and Caitlin were so helpful and responsive throughout. After a challenging experience elsewhere, your comments about the difference in service really mean a great deal to us.

Thank you for your recommendation — we would be very happy to assist you again in the future.

Rated 5 out of 5 stars

Cost Effective and Efficient Service

AVRillo proved to be an efficient no-frills service that handled a house sale and got the job done without excessive fees by being AI supported. The human team got involved when they needed to and were competent and helpful as all stages of the process.

12 February 2026
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Reply from AVRillo Conveyancing

Thank you for your balanced and thoughtful feedback. We’re pleased to hear that you found the service efficient and cost-effective, and that the blend of technology and human support worked well for your sale.

It’s great to know the team stepped in where needed and provided competent, helpful guidance at every stage. We appreciate you taking the time to share your experience and wish you all the best moving forward.

Rated 5 out of 5 stars

As an executor of my brother-in-laws…

As an executor of my brother-in-laws estate thus company made the sale process very straightforward especially in a stressful situation. Victoria was very helpful and easy to communicate with to help the process. I can’t recommend highly enough. Thank you

27 January 2026
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Reply from AVRillo Conveyancing

Thank you for taking the time to share your experience, particularly during what must have been a difficult and emotional time. We’re pleased to hear that the sale process felt straightforward and well managed despite the circumstances.

It’s wonderful to know that Victoria was helpful and easy to communicate with throughout, helping to ease some of the stress involved. Your recommendation truly means a great deal to us.

Wishing you all the very best moving forward.

Rated 5 out of 5 stars

Cannot fault everything about them

Cannot fault everything about them. We were ready to exchange within a month and Neuza communicated with derfully

12 February 2026
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Reply from AVRillo Conveyancing

Thank you for your wonderful feedback. We’re delighted to hear that everything progressed so quickly and that you were ready to exchange within just a month.

It’s great to know that Neuza’s communication made such a positive difference throughout the process. We’ll be sure to share your kind words with her and the team.

Wishing you all the very best moving forward.

Rated 5 out of 5 stars

Great service through out the process…

Great service through out the process and quick response to every issue and questions,

7 February 2026
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Reply from AVRillo Conveyancing

Thank you for your kind feedback. We’re pleased to hear that you experienced great service throughout and that your questions and any issues were dealt with quickly.

We appreciate you taking the time to share your experience and wish you all the best moving forward.

Rated 5 out of 5 stars

They was very professional and was…

They was very professional and was always on the hand if we didn't understood anything.
Sold and brought a property with them and got the job done in 6 weeks was well impressed would highly recommend them

6 February 2026
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Reply from AVRillo Conveyancing

Thank you for your fantastic feedback. We’re delighted to hear that you found the team professional and always available to explain anything that needed clarification.

Completing both your sale and purchase within six weeks is a great result, and it’s wonderful to know you were impressed with how everything was handled.

Your recommendation is truly appreciated, and we wish you all the very best in your new home.

Rated 5 out of 5 stars

Joanne Turnbull is an amazing…

Joanne Turnbull is an amazing solicitor, she has helped me through out my process. I am very much thankful to AVRillo and Joanne Turnbull’ Team.

9 February 2026
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Reply from AVRillo Conveyancing

Thank you for your kind words. We’re delighted to hear that Joanne Turnbull supported you so well throughout your process and that you felt helped every step of the way.

Your appreciation means a great deal to Joanne and her team. Thank you for choosing AVRillo, and we wish you all the very best moving forward.

Rated 5 out of 5 stars

We were kept up to date throughout all…

We were kept up to date throughout all the selling process, it’s been 25 years since we last bought and sold a property and oh-my hasn’t the process changed since then. If it wasn’t for the professional help we received I’m certain we would’ve been lost, thanks again for all your help and support

6 February 2026
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Reply from AVRillo Conveyancing

Thank you for your thoughtful review. We’re so pleased to hear that you felt well supported and kept up to date throughout the selling process, especially after such a long gap since your last move.

The process has certainly changed over the years, so it’s great to know the team’s guidance and professionalism helped make everything clearer and more manageable for you.

Thank you again for your kind words, and we wish you all the very best moving forward.

Rated 3 out of 5 stars

Fast effective service

Fast effective service, very professional throughout.Only negatives are its very frustrating having to book a telephone appointment, when its often a general question you need to ask. Telephone appointments are short and you should get the choice of call duration. The portal and ID check service was very difficult to navigate for an elderly relative who needed to add gifted money. Other than this, the overall service was acceptable.

6 February 2026
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Reply from AVRillo Conveyancing

Thank you for your kind comments about our professionalism and efficiency — we really appreciate that.

Thank you also for your feedback regarding the telephone appointment system and the portal/ID process. We use structured call bookings to ensure clients receive dedicated time with the appropriate specialist, and the verification steps around gifted funds are required by lenders and regulators. That said, feedback like yours is helpful as we continually review how we deliver the service.

We’re pleased the overall experience was acceptable and appreciate you taking the time to share your thoughts.

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. The portal they use is very good and the people that work there are so nice especially Victoria.

6 February 2026
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Reply from AVRillo Conveyancing

Thank you for your lovely review. We’re delighted to hear that you found the portal so useful and that the team made such a positive impression — especially Victoria.

Your kind words will mean a great deal to her and the team. Wishing you all the very best moving forward.

Rated 5 out of 5 stars

Karen was absolutely amazing from start…

Karen was absolutely amazing from start to finish! Kept us constantly updated and worked so hard to get our sale and purchase through in such a quick time. Highly recommend, thank you so much Karen!

2 February 2026
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Reply from AVRillo Conveyancing

Thank you for your wonderful feedback. We’re delighted to hear that Karen supported you so effectively from start to finish and kept you well updated throughout.

It’s great to know her dedication helped achieve such a quick turnaround on both your sale and purchase. Your recommendation means a great deal to us, and we’ll be sure to pass on your kind words to Karen.

Wishing you all the very best moving forward.

Rated 5 out of 5 stars

Completely satisfied with a very…

Completely satisfied with a very professional service.

4 February 2026
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Reply from AVRillo Conveyancing

Thank you for your kind feedback. We’re delighted to hear that you were completely satisfied with the professional service provided.

We really appreciate you taking the time to share your experience and wish you all the best moving forward.

Rated 5 out of 5 stars

Amazing work by Victoria & her team

Amazing work by Victoria & her team
Simultaneous exchange & completion
On same day
Fantastic result- brilliant work

30 January 2026
AVRillo Conveyancing logo

Reply from AVRillo Conveyancing

Thank you for your fantastic feedback. We’re delighted to hear that Victoria and her team delivered such a great result with simultaneous exchange and completion on the same day.

That’s a real achievement, and your kind words will mean a great deal to the team. Wishing you all the very best moving forward.

Rated 5 out of 5 stars
AVRillo Conveyancing logo

Reply from AVRillo Conveyancing

Thank you for your kind feedback. We’re delighted to hear that you found the team helpful and patient throughout.

We appreciate you taking the time to share your experience and wish you all the best moving forward.

Rated 5 out of 5 stars

Good response times

Good response times, and easy to access support.

4 February 2026
Unprompted review
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Reply from AVRillo Conveyancing

Thank you for your feedback. We’re pleased to hear that you found the response times good and the support easy to access.

We appreciate you taking the time to share your experience and wish you all the best moving forward.

Rated 5 out of 5 stars

Well informed through e-mail of the…

Well informed through e-mail of the work being done until completion.

30 January 2026
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Reply from AVRillo Conveyancing

Thank you for your feedback. We’re pleased to hear that you felt well informed through email updates right through to completion.

We appreciate you taking the time to share your experience and wish you all the best moving forward.

Rated 5 out of 5 stars

AVRillo were easy to deal with and…

AVRillo were easy to deal with and economic.

1 February 2026
AVRillo Conveyancing logo

Reply from AVRillo Conveyancing

Thank you for your feedback. We’re pleased to hear that you found AVRillo easy to deal with and good value for money.

We appreciate you taking the time to share your experience and wish you all the best moving forward.

Rated 5 out of 5 stars
AVRillo Conveyancing logo

Reply from AVRillo Conveyancing

Thank you for your feedback. We’re delighted to hear that your matter completed in under 50 days — a great outcome.

We really appreciate you taking the time to share your experience and wish you all the best moving forward.

Rated 5 out of 5 stars

The solicitors at Avrillo are very…

The solicitors at Avrillo are very professional and kept us informed every step of the way, which was extremely helpful as it was our first time buying a house. They are very fast, easy to get in touch with, and the app makes it simple to track updates on the progress of the purchase.

28 January 2026
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Reply from AVRillo Conveyancing

Thank you for your kind review. We’re delighted to hear that the team kept you well informed throughout your first home purchase and that you found the service fast and easy to access.

It’s great to know the app helped you track progress clearly and made the process feel more manageable. We really appreciate you choosing AVRillo and wish you every happiness in your new home.

Rated 5 out of 5 stars

They were excellent- ours was tricky…

They were excellent- ours was tricky involving multiple exchange/same day completions
Victoria kept us informed throughout the day via emails & phone calls from early morning to key exchange at 515pm
Her team were amazing at all stages throughout the whole process-start to finish

30 January 2026
AVRillo Conveyancing logo

Reply from AVRillo Conveyancing

Thank you for your wonderful feedback. We’re delighted to hear that Victoria and her team supported you so effectively through what sounds like a complex transaction with multiple exchanges and same-day completion.

Keeping you informed throughout such a demanding day is incredibly important, so it’s great to know the communication and teamwork made a real difference from start to finish. We’ll be sure to share your kind words with Victoria and the team.

Wishing you all the very best moving forward.

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