Awards.com Reviews 

1,049
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 371 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the smooth and pleasant ordering journey. Customers frequently praise the stunning quality of the custom awards and the exceptionally secure packaging that guarantees safe delivery every time. Consumers also highlight the outstanding customer service, noting that the incredibly helpful staff makes designing and purchasing products completely effortless. Some reviewers were not happy with customization errors, mentioning frustrating issues like incorrect engravings, wrong materials, or major proof process disappointments. A few other people also felt that customer support could be completely unresponsive or unhelpful when trying to resolve these unfortunate order mistakes.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with the beautiful materials,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the items are beautiful, well-packaged, and... See more

Order

Reviewers mention positive feedback about order, frequently highlighting the ease of the process, prompt... See more

Staff

People report positive experiences with staff, frequently highlighting attentive representatives who respond... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting exceptional support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I LOVE working with Awards.com! Melissa, our account manager, reached out to ask if we needed to order awards again this year. From sending her our order details, proofing, and delivery, the entire ti... See more

Rated 5 out of 5 stars

I inquired about a custom order and a representative reached out to me the same day with some product suggestions. I was able to select an award within my price range and was provided with a proof rev... See more

Rated 5 out of 5 stars

April Griffin has been my go-to contact every year and she makes the entire process of getting our anniversary award gifts taken care of seamlessly. We love the Alexandra Bowl and it works well fo... See more

Rated 5 out of 5 stars

Our company has used Awards.com for about 8 months and their glass service awards we use to recognize our milestone employees are a good quality and attractive product. I like working with the team at... See more



Company details

  1. Trophy Shop
  2. also in
  3. Business-to-Business service
  4. Corporate gift supplier
  5. Promotional items

About Awards.com

Written by the company

Awards.com is a distinguished provider of custom awards, known for their extensive array of elegant recognition awards. They specialize in crafting bespoke crystal awards, which serve as timeless tokens of appreciation, and glass awards that combine contemporary design with classic elegance. Their catalog also features a variety of plaque awards, from traditional to modern, perfect for honoring any achievement. For commemorating steadfast commitment, their service awards for employees are tailored to celebrate milestones and contributions. In addition, Awards.com offers an impressive selection of acrylic awards, prized for their durability and clear, glass-like appearance. Every piece from Awards.com is meticulously designed to convey a message of excellence and is an outstanding way to acknowledge the hard work and dedication of individuals and teams alike.

FREE Shipping*

Written by the company

on orders over $500 within the US & Canada*
FREE UPS Ground Shipping on minimum merchandise purchase of $500 to one Contiguous US and Canada (excluding Yukon, Northwest Territories, and Nunavut) shipping address. Limited to US & Canadian orders. Other exclusions may apply. See site fore details.

100% Satisfaction Guarantee

+ Lowest Price Guarantee

100% Satisfaction GUARANTEE

We guarantee that the products you received are as advertised and manufactured at the highest quality and delivered at our lowest advertised price. If you are not 100% satisfied with your Awards.com purchase within 30 days of receipt, we will exchange your item or refund your money. We'll do whatever it takes to make it right!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.6

All reviews

(1,049)

349 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleasant and easy to work with

I truly enjoy working with Elle, my account representative. She has helped me develop three different awards for my company and it has been a quick easy process every time.

21 August 2026
Rated 4 out of 5 stars

Customer service is excellent

Customer service is excellent. Gave 4 stars only because proof process was a disappointment. First round surprised to see most of our graphic not represented. Who is Checking the work against what is ordered?Second attempt still had errors. And we supplied a pdf to use! Otherwise we like the vendor. Thanks.

21 August 2026
Rated 5 out of 5 stars

Outstanding customer service

From first contact, proof, ordering, customer service, it was a FABULOUS experience! The awards were absolutely stunning and had the "WOW" factor we wanted. Each award was shipped in its own well packed box so there was no breakage of the glass awards. THANK YOU!!

17 August 2026
Rated 5 out of 5 stars

Fast, Easy, and Looks Wonderful

It was very easy to get our final design settled as the instructions were followed perfectly. The item was created and processed faster than expected. We will be using awards.com again next year (hopefully!)

17 August 2026
Rated 5 out of 5 stars

Awards.com was a pleasure to work with.

Awards.com was a pleasure to work with. Their selection of high-quality awards is excellent, and their pricing is very competitive. The team provided proofs quickly, communicated efficiently throughout the process, and delivered the finished product on an impressive turnaround. I was extremely pleased with the overall experience and will certainly use Awards.com for future recognition and award projects.

12 August 2026
Rated 5 out of 5 stars

The award looks awesome

The award looks awesome. I was pleasantly surprised with the quality and the production and shipping times. The award was packaged safely and was well taken care of during delivery. I will say the communication in the beginning felt a little sketchy to me... but there may have been a language barrier. Otherwise, a great experience. Will order again!

4 August 2026
Rated 5 out of 5 stars

Overall Great Experience Start to Finish

Great customer service! When I called to talk through my not fully formed idea of what I wanted, I was able to talk to someone who was extremely knowledgable and they helped me finalize my idea. The design iteration process was super easy. And most importantly, the awards look amazing! All of the recipients love them!

3 August 2026

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