Sri Lanka here we come I have just booked another holiday with Alex from Away holidays. As with previous holidays he delivered outstanding service from start to finish. He took the time to under... See more
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Review summary
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My holiday request was picked up by Brooklyn who made the whole experience effortless. He was able to improve on the initial online quote and tailor the package more to our needs. Everything was docum... See more
Company replied
Brooklyn arranged our holiday to the Maldives & he gave us 5* service. We were able to pay in instalments each day & he answered all our questions promptly. Everything ran smoothly with our 13 nights... See more
Company replied
Second holiday booked with Away Holidays. Alex is amazing. Very patient and understanding and looks after you from start to finish. Low deposit and doesn't push you to pay the remaining amount straigh... See more
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Company details
Written by the company
Away Holidays is a UK based luxury holiday company with offices at multiple locations and headquartered at Iver, Buckinghamshire. The company is a part of the bigger Southall Travel Group and specializes in arranging affordable luxury holidays to global destinations. Backed with travel expertise for global destinations and strategic partnerships with vast network of suppliers developed over many years, Away Holidays endeavours to deliver the best in service as well as the prices. A UK based team of highly trained travel experts is available to book holidays, and the company operates a 24x7 service delivery centre. Bookings with Away Holidays are fully bonded by its ATOL license (5553) from the Civil Aviation Authority. The company runs exclusive offers for holiday packages to all worldwide destinations and offers highly competitive prices unavailable anywhere else. Call Away Holidays at 0800 408 8000 to book most lucrative deals for Dubai and Middle East, Mauritius, Maldives, Seychelles, Sri Lanka, Far East, USA and Pacific destinations. You can also browse the company’s website at www.awayholidays.co.uk.
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4.7
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 1 week
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Excellent service.
Ian was knowledgeable and very helpful in helping me book and organise my holiday.
Thank you.
25 October 2025
Unprompted review
Reply from Awayholidays
Dear Francis,
Thank you for taking the time to provide us with this valuable feedback. We are thrilled to hear that our team member, Ian, was helpful in assisting you with your holiday arrangements.
Regards,
Away Holidays
Great service to Rob
Great service to Rob. Outstanding knowledge of hotels and options.
25 October 2025
Unprompted review
Reply from Awayholidays
Dear Hiten,
Thank you for taking the time to send such a lovely note. We are pleased to hear that you had a great experience and that Rob was able to provide you with the outstanding service we strive to offer all our customers.
Regards,
Away Holidays
Booked a holiday with Rob fantastic…
Booked a holiday with Rob fantastic service we booked with Away holidays this last year and arrived home end of September Fantastic holiday I rate Away Holidays They are great and Rob was exceptional on the phone very caring and gave me time whilst booking for next year Thankyou Well done Rob.
23 October 2025
Unprompted review
Reply from Awayholidays
Dear Karen ,
Thank you so much for taking the time to share your feedback regarding your recent holiday booked with Away Holidays. We are delighted to hear that you had a fantastic experience and truly enjoyed your holiday.
Regards,
Away Holidays
Once again Brooklyn has come up trumps!
Once again Brooklyn has come up trumps!
Very knowledgeable and always gives us good customer service which is why we keep going back.
Prices are very good too.
Thank you Brooklyn
22 October 2025
Unprompted review
Reply from Awayholidays
Dear Catherine,
Thank you so much for your kind words! We are thrilled to know that our service continues to meet your expectations. Our team's primary goal is to consistently provide a great shopping experience for all our customers.
Regards,
Away Holidays
Great Service
We have come to Awayholidays for the first time and we have to say how helpful Brooklyn has been , great knowledge, very polite, basically knows his stuff. Happy with the price which was very competitive.
Booklyn kept us up to date with everything and always called back when he said he would.
In summary we would highly recommend Both Awayholidays and Brooklyn and will definitely use them in the future.
21 October 2025
Unprompted review
Reply from Awayholidays
Dear Tim,
We sincerely appreciate the time you took to share such high praises of our team and services. Your feedback is what keeps us motivated and helps us continuously improve.
Regards,
Away Holidays
Great travel agent!
Extremely helpful and competent, very competitive pricing, had everything I needed! Second time using them and would definitely use again.
22 October 2025
Unprompted review
Reply from Awayholidays
Dear Amanda,
We sincerely appreciate your feedback and continued loyalty. It's truly rewarding to hear such positive remarks about our services and our competitive pricing strategy.
Regards
Away Holidays
Holiday booked with Alex
Holiday booked with Alex
We had looked online and knew where and when we wanted to go away. Alex gave us another option which didn't really fit what we wanted he then came back with another offer which was great.
19 October 2025
Unprompted review
Reply from Awayholidays
Dear Claire,
Thank you for taking the time to share your feedback regarding your recent booking with Alex. We are pleased to hear that Alex was able to adjust the holiday options to better fit with your preferences.
Regards,
Away Holidays
After speaking Brooklyn we had a great…
After speaking Brooklyn we had a great experience nothing was a problem and we got a great price would highly recommend. Now looking forward to our holiday in Abu Dhabi
16 October 2025
Unprompted review
Reply from Awayholidays
Dear Sarah,
Thank you so much for taking the time to leave such positive feedback. We are thrilled your experience with Brooklyn was so positive!
Regards,
Away Holidays
Second time booking with Brooklyn this…
Second time booking with Brooklyn this year. Very good travel agent I always ask for him. Always advises the best way and tries to secure the best prices. He is also transparent and there is no hidden costs and fees etc. if you want a good deal and you want the best advice - speak to Brooklyn.
16 October 2025
Unprompted review
Reply from Awayholidays
Dear Hashim,
Thank you for your kind feedback. We are delighted to know that your experience with Brooklyn and our services was positive. We always aim to give you the best travel advice and strive to secure the best deals for our customers.
Regards,
Away Holidays
Jeremy was very good at finding my…
Jeremy was very good at finding my holiday and good flights that suited me and my family, he was very patient and polite.
13 October 2025
Unprompted review
Reply from Awayholidays
Dear Valued Customer,
Thank you so much for your positive feedback on the service provided by our team member, Jeremy. we are thrilled to hear that he was able to assist you in finding the perfect holiday and flights to suit your family's needs.
Regards,
Away Holidays
Natalie is just outstanding
Natalie is just outstanding , a top class service and so professional, tailoring my holiday package to just what I required for a 2 family holiday, I cannot praise her enough for her time and patience, I am a regular traveller and would not use anyone but natalie for her outstanding service
13 October 2025
Unprompted review
Reply from Awayholidays
Dear Nicholas,
Thank you so much for taking the time to share your wonderful feedback about Natalie. It's absolutely delightful to hear about your positive experience with her.
Regards,
Away Holidays
Great service yet again from Brooklyn…
Great service yet again from Brooklyn at Away Holidays. Specialist agent for Dubai, with huge knowledge, immediacy of response and great price, as ever. Cannot recommend enough, making things effortless! Thank you!
13 October 2025
Unprompted review
Reply from Awayholidays
Dear Kevin,
Thank you so much for your kind words. We are thrilled to hear how much you appreciated the service provided by Brooklyn and the rest of the Away Holidays team.
Regards,
Away Holidays
Fantastic service from Ian..
Just booked our second holiday with Ian at Away Holidays. Fantastic first holiday so wanted to come back to him again. He provided some great options and had been amazing throughout. Thank you Ian.
7 October 2025
Unprompted review
Reply from Awayholidays
Dear Niki,
Thank you so much for your kind words! We are delighted to hear about your positive experience with Ian and that your first holiday with us was enjoyable. It's always wonderful to see customers returning for a second time, and we're thrilled that you've decided to book another holiday with us, through Ian.
Regards,
Away Holidays
I have used Away Holidays for last 12…
I have used Away Holidays for last 12 years and they are a very good company always do their best. I have found that all my holidays booked with them to be excellent. Whether it’s just flight or hotel always found their recommendations are very good. Keep up the excellent work.
1 October 2025
Unprompted review
Reply from Awayholidays
Dear Akidat,
Thank you so much for your kind words and continued loyalty to Away Holidays over the past 12 years! We are delighted to hear that you had excellent experiences with your holiday bookings and found our recommendations very helpful.
Regards,
Away Holidays
Used Ethan again for our holiday…
Used Ethan again for our holiday booking. Super efficient, super helpful and excellent value. We always use Ethan and have even recommended him to other family members! Highly recommended!
5 October 2025
Unprompted review
Reply from Awayholidays
Dear Dean,
Thank you for taking the time to write to us. We are thrilled to hear about your positive experiences with our holiday booking assistant, Ethan. His dedication to providing efficient and valuable service is one of the reasons why he is highly appreciated in our team.
Regards,
Away Holidays
Praveen was great and did everything to…
Praveen was great and did everything to help us find a great holiday. He keeps you updated and does everything he says he will. I will definitely book through away holidays again.
8 October 2025
Unprompted review
Reply from Awayholidays
Dear jones,
We're thrilled to hear that Praveen could assist you effectively and provide the service that we aim for our valued customers. Your feedback serves as an inspiration to our team to maintain the high level of commitment and support you expect from us.
Regards,
Away Holidays
Neil from Away Holidays was excellent
Neil from Away Holidays was excellent; clear, efficient, and professional. From my first call to confirmed booking took less than 24 hours. Highly recommend his service!
6 October 2025
Unprompted review
Reply from Awayholidays
Dear Valued Customer,
Thank you so much for taking the time to express your appreciation for Neil's excellent service at Away Holidays!
Regards
Away Holidays
My experience was great due to the attentiveness of Praveen
My experience was great due to the attentiveness of Praveen who kept in touch with me with all updates. Praveen is an asset to the company.
3 October 2025
Unprompted review
Reply from Awayholidays
Dear Hash,
Thank you so much for taking the time to write in and share your positive experience. We constantly strive to create a pleasant working environment for our customers, and we are so glad that Praveen was able to deliver this for you.
Regards,
Away Holidays
booking with Away holidays
I can highly recommend Alex from away holidays who was patient and very knowledgeable and provided excellent and prompt service.
4 October 2025
Unprompted review
Reply from Awayholidays
Dear Valued Customer,
Thank you for taking the time to share your positive experience with Alex from Away Holidays. We always aim to provide excellent service to our clients and it's extremely rewarding to hear such positive feedback.
Regards,
away Holidays
was so easy to book
was so easy to book, rob was great help will be using again. deal was unbelievable
6 October 2025
Unprompted review
Reply from Awayholidays
Dear Matilda
Thank you very much for taking the time to share your positive experience with us. It's absolutely delightful to hear that you found our booking process easy and our deals remarkable.
Regard,
Away Holidays
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