Axolaina Reviews 

2,242
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Loan process is very smooth. I like your systems. I should to say like before applying elsewhere first visit to INSTABANK. I am sure you don't need to go to somewhere.

Company replied

Rated 5 out of 5 stars

I think all went well.There wasn't any stress with my application. Overall I will give a 10/10.I will recommend Axolaina to anyone interested to obtain a loan without stress.

Company replied

Rated 5 out of 5 stars

This company is good.The agent is so approachable.Have always time to discuss the matter everytime i need to.Helping me also to suggest what to do or what steps to make to makes things easier and conv... See more

Company replied

Rated 5 out of 5 stars

I was very surprised that I was able to get an offer. The process itself was very fast and simple. Of course the percentage is high but due to the loan I am able to do extra courses and improve my bus... See more

Company replied

Company details

  1. Finance broker
  2. Bank
  3. Loan agency

Written by the company

Meidän tehtävämme on tehdä lainanvertailusta helppoa. Autamme sinua lainahakemuksen täyttämisessä ja lähetämme sen puolestasi kaikille verkostoomme kuuluville lainoittajille.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(2,242)

636 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had a good service and fast transaction..staff are very helpful as well..

Had a fast transaction and resolved paying my credit card balance because I got my loan approved fast...

Thank you Axolaina

10 December 2024
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Reply from Axolaina

Hello Maria and thank you for your wonderful review!

We’re thrilled to hear that you had a good experience with our fast service and helpful staff. It’s fantastic to know that we could assist you in resolving your credit card balance quickly. Thank you for choosing Axolaina!

Best regards,
Axolaina

Rated 5 out of 5 stars

There nice staff to talked customers…

There nice staff to talked customers when they need help.

16 December 2024
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Reply from Axolaina

Hello Alma and thank you for your kind words!

We’re so glad to hear that you found our staff helpful and approachable when you needed assistance. Your satisfaction is our top priority!

Best regards,
Axolaina

Rated 5 out of 5 stars

Everything went rather smooth

Everything went rather smooth, hassle free.

4 December 2024
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Reply from Axolaina

Hi Darrell and thank you for the great review!

We appreciate your kind words and are glad to hear that your experience was smooth and hassle-free. We strive to provide a positive experience for all of our customers.

Best regards,
Axolaina

Rated 5 out of 5 stars

Trustabl

Great service 👍🏻👍🏻👍🏻

11 December 2024
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Reply from Axolaina

Hello Ujavalkumar and thank you for your great review!

It’s fantastic to hear that you had such a positive experience with our service. We truly appreciate your feedback!

Best regards,
Axolaina

Rated 5 out of 5 stars

Opinion

Fast and efficient

8 September 2024
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Reply from Axolaina

Hi Marek and thank you for the great review!

Glad to hear that you were happy with our processes.

Best regards,
Axolaina

Rated 1 out of 5 stars

I did not take any loan through you and…

I did not take a loan from you and I did not withdraw money and you withdrew 35.49€ from my bank account. The first time you said it was for insurance and I did not tell you anything and the second time on 05.09.2024 you withdrew 35.49€ from my account again. I will use all my legal rights against you or you will return my 35.49€. I am not stupid enough to give free money to everyone. I did not take a loan but I am not stupid either. I did not find the money on the street. and also when I spoke to the customer service representative she told me that he canceled everything and will not take any more payments..

15 May 2024
Unprompted review
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Reply from Axolaina

Hi Murat and thank you for the feedback!

The charges have been regarding our maksuturva-insurance that you have taken after filling the loan application. The money can not be taken from your card without you yourself filling in the card information to the form. As stated in the insurance process, the insurance has nothing to do with the loan, it is a totally different service offered by us.

If you have any further questions regarding the payments, feel free to contact our customer service.

Best regards,
Axolaina

Rated 1 out of 5 stars

Hello

Hello

First, you offered a loan, but when the loan was requested, you did not accept it, considering that I had the conditions and you approved it yourselves
Considering that my salary is relatively high

25 August 2024
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Reply from Axolaina

Hi and thank you for your feedback!

I'm sorry to hear that you were not glad with our processes. Unfortunately, all our loan offers are preliminary, and we can never know the bank's final decision regarding the loan until the offer is signed. It often happens that banks decide to withdraw the offer after it has been signed for various reasons that we cannot foresee. We ourselves do not approve any loans, we only send your application to our bank partners that make all decisions about the loans.

Best regards,
Axolaina

Rated 1 out of 5 stars

BIG LIES ABOUT THEIR INTEREST LEVELS OFFERED

I'm a finna - and made an application which they approved. They're however marketing their loans with 4%+ interest, however when the guy called me, their best offer was 11%+ and he admitted they don't offer any cheaper loans.

BIG HOAX - DO NOT WASTE YOUR TIME ON THIS COMPANY

19 June 2024
Unprompted review
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Reply from Axolaina

Hi and thank you for your feedback!

As marketed our interest rates do start from the 4%, however right now because of the overall financial market situation the interest rates are a little higher. All of our bank partners offers are made to each customer individually and the interest rates vary a lot between customers. If you have any further questions regarding our offers or interest rates, feel free to contact our customer service from 09 42452326

Best regards,
Axolaina

Rated 5 out of 5 stars

I think if you submit all the documents that are being asked then you are good to go so i recommend everyone to try

Yeah the service was good everything they asked for me when i gave it to them it was very fast so for me that's why i think it was good very good

11 April 2024
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Reply from Axolaina

Hi Peter and thank you for the sublime review!

We appreciate your feedback a lot and it is always nice to hear that our service was fast and effective.

Kind regards,
Axolaina

Rated 4 out of 5 stars

Customer satisfied

First time with this company,and it went well,Fast transaction.Thank you. Good Service.Keep it up.Godbless

23 March 2024
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Reply from Axolaina

Hi Charisse and thank you for the good review!

Nice to hear that everything went smoothly when applying a loan through us.

Kind regards,
Axolaina

Rated 5 out of 5 stars

Thanks so much 🙏🙏🙏 in the time when I…

Thanks so much 🙏🙏🙏 in the time when I must in need for money and my project has stopped because of money I was without hope. They called me and asked me if I need money. In mater of 3 days they has find me money and now my project going on and I can make so much money next summer. I will make my business bigger. All what I can say it’s thanks so much for helping me and making my dreams true

29 December 2023
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Reply from Axolaina

Hi Mohamed and thank you for the excellent review!

We are glad to hear that our service could provide you help in the time of need.

Kind regards,
Axolaina

Rated 5 out of 5 stars

Am very happy about the service thank…

Am very happy about the service thank you. Its was very quick and language friendly

2 October 2023
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Reply from Axolaina

Hi and thank you for your review!

Glad to hear that you were happy with our service and also our customer service.

Best regards,
Axolaina

Rated 4 out of 5 stars

It’s easier than I thought

Hi there,
it’s went well, easier and faster.

Thank you, Axolaina! 🥰

Best regards,

Rose

22 September 2023
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Reply from Axolaina

Hi Rose and thank you for the good feedback!

I'm glad to hear that applying for loan through axolaina was easy and fast :)

Kind regards,
Axolaina

Rated 5 out of 5 stars

All good Kiitos

28 August 2023
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Reply from Axolaina

Hei Alberto,

kiitos erinomaisesta arvostelusta ja kiitos asioinnista kanssamme!

Ystävällisin terveisin,
Axolaina

Rated 5 out of 5 stars

I think all went well.There wasn't any…

I think all went well.There wasn't any stress with my application. Overall I will give a 10/10.I will recommend Axolaina to anyone interested to obtain a loan without stress.

9 August 2023
Axolaina logo

Reply from Axolaina

Hi Christopher and thank you for the 5-star review!

We are very glad to hear that the loan application process through us was stress free and everything went well :) We appreciate your recommendation.

Best regards,
Axolaina

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